Active Listening Opening Presentation

Module Four: Active Listening

NEXT

• Course Overview.

• Topic 1: Types of Listeners.

• Topic 2: Techniques for Active Listening.

• Topic 3: Distractions as Roadblocks to Effective Listening.

• Topic 4: Emotions as Roadblocks to Effective Listening.

• Topic 5: Speech as a Roadblock to Effective Listening.

The Importance of Listening

NEXT

Module Four: Active Listening

NEXT

• Listening effectively leads to:• New knowledge and experiences.

• Better communication.

• Strong relationships.

• Listening requires that you:• Give attention and concentration.

• Interpret intent and emotion.

• Open your mind.

• Understand point of view.

Benefits of Listening Effectively

NEXT

Listening effectively enables you to:

• Have a better understanding.

• Interpret correctly.

• Improve productivity and excellence.

Benefits of Listening Effectively

NEXT

Effective listening also helps you:

• Build stronger relationships.

• Collaborate more easily.

• Constantly learn.

• Be more innovative.

Module Four: Active Listening

NEXT

• Identify roadblocks and minimize

their impact.

• Improve your listening skills by:

• Identifying and minimizing

distractions.

• Managing your emotions.

• Avoiding speech that prevents

listening.

• Exceptional listeners:

• Communicate more effectively.

• Communicate at a deeper level.