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Activate your
account under the
Student GIC Program
A Step-by-Step Guide
Download the ICICI Bank Canada SPP app from:
You may also visit the Account Activation
page via a web browser by clicking here
On the login screen:
Enter your account no., passport no.,
and date of birth to login
2
Provide some details to request for account activation
Click on Activate Account:
Read the instructions carefully and complete all fields from page 1 to 5
3
Read and follow every step outlined on page 6
Other requirements for account activation
4
On page 7 enter your Study Permit document number & other details.
Upload images exactly as instructed and then click on Submit.
Provide some details to request for account activation
5
The above message will be displayed upon successful
submission of your account activation request.
Provide some details to request for account activation
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Bank statement
Download the Bank Statement from your ICICI Bank Canada secure mailbox.
The Bank Statement serves as a proof of your Canadian address.
Sample Bank Statement
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Updates from ICICI Bank Canada within 1-2 business days
We will verify your details and update you with one of the two scenarios below.
Note: You will not receive an email from Sterling if you have chosen to visit an ICICI
Bank Canada Branch.
Scenario 1: Discrepancy found
You will receive a notification at your personal email address inviting you to
check the ICICI Bank Canada secure mailbox for details on how to resolve
the discrepancy.
Scenario 2: No discrepancy found
You will receive an email from Sterling (onlineorders@sterlingts.com) at
your personal email address with further instructions.
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Scenario 1: Discrepancy notification
A sample of notification sent to
your personal email address
A sample of instructions to
resolve the discrepancy.
This message is sent to your ICICI
Bank Canada secure mailbox
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Scenario 1: Resolving a discrepancy
1 3 7
Login to the SPP Account Activation app to resolve
discrepancies by correcting the field(s) highlighted in red
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Scenario 2: Email notification
1 3 7
onlineorders@sterlingts.com
1. To access eConsent, please click on the link below and enter the following access code: MWMOTXTB
https://eSurvey.backcheck.net/Login.welcome_to_the_online_process
If there is no discrepancy or after all the discrepancies are
resolved, you will receive an email from
onlineorders@sterlingts.com at your personal email address.
This email contains a link and an access code. Click on this
link to proceed further on the Sterling’s Website.
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Scenario 2: On Sterling’s website:
Enter the access code shown in the email Create your password & enter other details
Enter your name & other detailsDO NOT use special characters like a
comma or a dot in the address fields
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34
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Scenario 2: Document with a barcode
You will see a 5-page document with a
Barcode on the last page
Visit a Canada Post location
with all the four documents shown below
Original Study
Permit
Original
Passport
Document with
the barcode
Bank Statement with
your Canadian address
(received at a
Canadian Airport)
(the one you
brought to Canada)
(the document
from Sterling)
(received at your ICICI Bank
Canada secure mailbox)
1 2 3 4
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Account activation
Branch
locations:
145-4851 Westwinds Dr NE
Calgary, AB, T3J 4L4
Ph:403-293-0179
7031-120 Street (Scottsdale
Centre) Unit 7109
Delta, BC, V3W 3M8
Ph:604-595-4080
1 Bartley Bull Parkway
Brampton, ON, L6W 3T7
Ph:905-456-3700
4520 Ebenezer Rd, Unit 4
Brampton, ON, L6P 2R2
Ph:905-913-2428
4020 Confederation Parkway
Mississauga, ON, L5B 0J6
Ph:905-896-7502
5631 Steeles Ave East, Unit #1
Scarborough, ON, M1V 5P6
Ph:416-298-9222
150 Ferrand Dr, Suite 700
Toronto, ON, M3C 3E5
Ph:416-360-0909
Your account will be activated within 2 business days after all the requirements
are completed satisfactorily.
If you have any questions please call us at 1-888-424-2422. We are here 24/7 to
serve your banking needs.
Alternatively, you may also visit at any of our branch locations listed below.
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