Accountability vs entitlement 2012

Building an Accountability Culture

YOUR FORMULA FOR LEADERSHIP© 2011 TAB Boards International, Inc.

Are Your Employees…

Skilled Excuse Makers?

Ineffective?

Missing Deadlines?

Insubordinate?

Morale Busters?

Consistent Performers?

Wasting hours on personal social media?

Do Your Employees…

Deliver on Commitments?Forecast Accurately?Report Effectively and Timely?Contribute to the overall TEAM effort?Hold each other Accountable to ResultsProvide you with an excellent ROI?Help you sleep better at night?

Rate Your Company Culture

10 = Completely Accountable, No Entitlement Mentality.

If you took a month long vacation, the Company would run very smoothly without you.

1 = Insanity, No Accountability. Entitlement based.

You have a tough time sleeping at night worrying about broken promises and commitments.

1 2 3 4 5 6 87 109

The New Normal

• People are your ONLY Assets.

• Manage Things, Lead People

• An Organization MUST develop a Leadership Culture in order to Thrive

• We must CHOOSE to commit TIME to Leadership Development

Leadership Development

• Human to Human Interaction• Is a CHOICE• Involves TIME• Is Transformational• Dramatically Affects Performance• Will Improve your Bottom Line & Business

Value

The Five Dysfunctions of a Team

Leader’s Role

Focus Upon Collective Outcomes

Confront Difficult Issues

Force Clarity and Closure

Mine for Conflict

Go First

Eliminate Mediocrity, Create Over-achievement

Do you have the Right People on the Bus?

Do you use an OBJECTIVE Hiring Process?

Are Expectations CLEAR and aligned with your VALUES?

Are Metrics Aligned with your Goals?

Do you Hold Your People Accountable to Them?

Do you provide the necessary resources & empowerment?

Do you accept excuses? Do you make them?

Are you involved in a “Leadership Development” Program?

Are your Employees involved in an LD Program?

Accountability

• Be Clear on Expectations and Rewards• Be Clear on your Strategic Vision & Values• Remove Obstacles (aka: Excuses) • Encourage continuous improvement• Performance Reviews

o Regularo Substantive

• Do not accept the Monkey

© Copyright – 2011 Z3 Performance Development Inc.

13740 Research Blvd., Ste. J-5, Austin, TX 78750, 512.331.1822

How YOU can build an Accountability Culture

Decide Right People Accountable

1 2 3 4 5

DecideRaise Their

ExpectationsRight People

Raise Your Expectations

Accountable

What is The Alternative Board®

The TAB System includes:

Monthly board meetings

Private coaching sessions

The CEO ToolKit

Business education

Resource network

The CEO ToolKit - Success Essentials

• Strategic Business Leadership®

• Business Vantage® Operational Health Assessment

• Financial Health Assessment

• Personal Style/Behavioral Preference Assessment

• Leadership/Managerial SWOT Assessment

• Peer Learning Process

• Experienced Accountability Partner

© Copyright – 2006-2008 ZThree Performance Development Inc.

Purpose of TAB Boards®

Affordable,Practical

Business Advice

SoundingBoard

for Ideas

Resource

Sharing

Think Tank

Focus Group

Leveraging Powerful Business

Connections

SafeEnvironment

The TAB Process Also Provides

• Practical solutions rather than theory

• Develop & clarify priorities

• Support group• We hold your feet

to the fire

What TAB Members Learn

• While all businesses are unique; 75-80% of challenges are common to ALL companies

• Not locked into your industry’s way of thinking

• Its not magic, its just process…

• Two Heads are Better than One

What TAB Members Learn

You Don’t Know What You Don’t Know!

The Alternative Board® Offers You

TAB Business Vantage®

Strategic Business Leadership®

Tips Newsletters TAB Board Meetings Private Coaching TAB Hotline TAB Boards Rewards®

Guest Speakers Year-Round Access

to Facilitator Member Online Yellow

Pages TAB Website TAB Events And More!

With TAB you will...

Improve Accountability.

Strengthen Your Business.

Grow Sales.

Enjoy Life.

© Copyright – 2006-2008 ZThree Performance Development Inc.

TAB Informational

Meeting

Business Evaluation

No Obligation

Application& Profile

AcceptanceBy You &

BoardThe Next Steps

Thank You!