View
54
Download
1
Category
Preview:
DESCRIPTION
Case Analysis of TerraCog co. using SAPADAPA method .
Citation preview
TerraCog Global Positioning
Systems:Conflict and
Communication on Project Aerial
Sahil Nanda - 211128Sanchit Aneja - 211130
Udit Anand - 211152Vaibhav Jain - 211155
Situation Analysis
Management Organisation Chart
Name Designation
Richard Fiero President
Emma Richardson Executive VP
Becky Timmons CFO
Ed Pryor VP, Sales
Harold Whistler VP, Design and development
Tony Barren Director, Production
Allen Roth Director, Design and Development
Cory Wu Manager, Software and Firmware Design
Alice Gorga Manager, Hardware Design
TerraCog has been a trusted brand specializing in quality hand held GPS products that have loyalty among sports enthusiasts
One of its competitors Posthaste , introduced a GPS prototype called “BirdsI” that is able to display satellite imagery
TerraCog did not see any threat until it started losing competitive edge and market share to Posthaste due the success of “BirdsI”
Situation Analysis
Situation Analysis Contd…
• TerraCog also plans to launch a GPS device with satellite imagery called Project Aerial to protect its market share
• Since product was to be launched without any delay, a redesign within existing GPS platform was proposed
• This resulted in increased production costs as well as degraded quality
Situation Analysis Contd…
• Sales team head Ed Pryor feels Aerial should not be priced more than $425 as company plans to recapture the lost market share
• Pricing team quotes a minimum price of $475 leading to conflict in decision making
• Responsibility of leading the group towards a decision lies
with Emma Richardson , a newly promoted Executive Vice President of the firm
Problem Analysis
• Short sightedness: TerraCog had started losing share to Posthaste, its rival in GPS devices
• Inter group conflicts: Their project Aerial had serious issues regarding pricing of the product
Problem Analysis(Contd.)
• Lack of Innovation: There was an inherent tradeoff between their value proposition and cost
• Delayed market Responsiveness: They were already late to the market and were launching at a market premium
DECISION ANALYSIS
Decision 1
• Launch Aerial with reduced margin(as suggested by Ed Pryor) at a price of $425
• Gain consumer confidence and recapture lost market share
• Continue Redesigning and improve the manufacturing process of the product to reduce production cost
PROS and CONSPros:• Immediate market presence (BirdsI and Garmin
already there)• Capture sales for holiday season
Cons:• Decreased margin• Pressure on manufacturing and design team to
reduce product costs
Decision 2
• Cancel product launch for now
• Recreate and redesign a new product with major reconfiguration i.e. focus on innovation
• Launch the new product in the market with a “ROAR”
PROS and CONSPros:• Maintain supreme quality• Surpass competitors
Cons:• Declining market share• High risk• Missing holiday season sales
Decision 3
• Cancel product launch completely
• Focus and capitalize on growth in untapped market
PROS and CONSPros:• Early mover advantage• Under served market: Great scope
Cons:• No share in Satellite Imagery GPS market• Brand image of TerraCog at stake
Decision 4
• Emma Richardson works one on one with Team Leaders to address underlying agendas
• Arrive on a consensus for price and then launch the product
PROS and CONSPros:• Better coordination• Basis for consensus• Aligns objectives and decisions
Cons:• May be too late to change the decision process• There may be no solution to some problems• Could be highly priced from customer’s
perspective
PLAN OF ACTION
We would recommend decision one:
Launch Aerial at a price of $425 and continue to redesign and innovate
Company’s differentiating factor is in the quality of it’s products and it should not compromise on the same
Why Option 1?• If decision 2 is chosen
o Further loss of market shareo Loss of holiday season sales
• If decision 3 is choseno The project is cancelledo Terra Cog will completely lose the Satellite Imagery GPS
Marketo Affect company’s image
• If decision 4 is takeno Emma may not succeed at controlling all the domains of the
company single handedly
PLAN OF ACTION contd.
• Make a common consensus among all departments to launch Aerial at $425
• Initiate an aggressive marketing campaign• Form an R&D team to redesign the product and take
the speed factor into account• Regular meetings conducted by Emma, so that each
department is updated on the project• This would help company to maintain its image and
recapture the market share
THANK YOU!
Recommended