ACAP XXI & National Guard Support -------------------------

ACAP XXI & National Guard

Support-------------------------

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Army Career And Alumni Program (ACAP) Overview

Provides transition and employment services to transitioning Active Duty and Reserve Component Service Members, Family Members, and DoD Civilians

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FY 2011 ACAP Services Reserve Component Comparison

National Guard & ACAPACAP FY 2011

Reserve & ACAPACAP FY 2011

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ACAP XXIEmployment Resource Tools for Clients

◦ JATA (Job Assistance Training Application) ◦ Resume and Cover Letter Software◦ Interviewing

Record Management System

Reporting System

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Initial AccessAll users (client and staff) must have

an AKO account to access

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Staff Access

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Scenario 1 (Demobilization Briefing Follow up)

SITUATION: • 375 National Guardsmen are demobilizing at Fort Dix, NJ • Preseparation Briefing is conducted by ACAP Counselor• A copy of the DD 2648-1 form is collected for input

ACTION:• ACAP Center staff enter DD From 2648-1 into ACAP XXI

RESULTS:• TAAs will be able to view client records, review DD Form 2648-1 selection and make contact with National Guardsmen

ACAP XXI FUNCTIONS:• Proxy Registration• Client View

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Proxy Registration

Enter DD Form 2648-1 demographic information and selections into ACAP XXI

Creates a client record

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Client View

Individual client record accessSearch requires last 4 of SSN or full

SSNAllows staff member to:

◦Edit client demographic information◦Add date of event completion or

benchmark◦Add or read client notes◦Review client progress and event

attendance9

Demo

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Scenario 2 (Yellow Ribbon Event)

SITUATIONIn preparation for the upcoming 30-day Yellow Ribbon event, the Rhode Island Transition Assistance Advisor wants to email his/her service members to remind them about events that they have signed up for and provide additional information to client via email.

ACTION• TAA creates an event in the system which allows clients to sign up for the

events.

RESULTS• TAAs can email clients prior to events, record attendance, and email attendees

after the event.

ACAP XXI FunctionsCenter MaintenanceScheduler

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Center Maintenance

Maintain ACAP XXI Information ◦Events◦Staff Accounts◦Center Information◦Unit Names

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Scheduler◦TAAs or clients can schedule or cancel

appointments◦System will create an attendance roster◦TAAs can email all attendees a reminder

from the attendance roster

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Demo

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Scenario 3 (Create a Client Record)

SITUATION: A Navy reservist contacts the TAA and states that he heard about the TAA from his neighbor and the neighbor suggested he contact him.

ACTION: • The TAA creates a client record into ACAP XXI• The TAA enters notes about discussion with client• The TAA informs the client on how to complete the preseparation briefing

virtually or in a physical location

RESULTS:• Client record is created and TAA is able to add notes and track progress of client

ACAP XXI Functions:• Pre-registration • Client View

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PreregistrationEnter demographic information into

ACAP XXI for first time usersPartial record with only last four of

SSN

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Client View

Individual client record accessSearch requires last 4 of SSN or full

SSNAllows staff member to:

◦Edit client demographic information◦Add date of event completion or

benchmark◦Add or read client notes◦Review client progress and event

attendance17

Demo

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Scenario 4(Data is requested by leadership)

SITUATION: TAA is asked to provide data on client services to leadership

ACTION:

• The TAA access reports in ACAP XXI to provide needed information

• The TAA performs queries to provide more specific data that is not currently identified in reports

RESULTS:

• Client data is provided to leadership

ACAP XXI Functions:

• Reports

• Query

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Reports

Some based on separation date, some on completion date

Eleven of the reports include statistics on Reserve Component Soldiers (Reserve and National Guard)

Always read the legend!

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Reports (cont’d)Unit Roster ReportIndividual AW2/MEB/PEB ReportOnline Preseparation Follow UpEvent No Shows Detail ReportResource Usage Summary ReportEvents ReportOnline Resource Usage ReportAW2/MEB/PEB Progress SummaryPreseparation Counseling Workload ReportDD Form 2648-1 Cohorts ReportDD Form 2648-1 by Service Component

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Queries

Create specialized reports for information or for client follow up

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Demo

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ACAP XXI Access Online

ACAP Webpage allows access to ACAP XXI ◦Service members can complete DD Form

2648-1◦Manage appointments◦Write Resumes and Cover Letters◦Use Interviewing Tools

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www.acap.army.mil

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Client log-in through ACAP webpage

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Quality ControlACAP Secure Portal designed for a

choice based program◦Clients may make wrong choices when

registering (incorrect location, incorrect status)

◦Client can register and complete DD Form 2648-1 virtually

Run QC Queries/Reports DailyFollow up with clients who register

virtuallyTechnical Tickets 27

Technical Issues

Technical problems or questions with ACAP XXI can be addressed by emailing Tanya Idell at tanya.idell@serco-na.com

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Questions

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