Academic Libraries and Web 2.0:

Educating Students and Faculty about Privacy Issues

Academic Libraries and Web 2.0:

The Information Age

Private information is shared freely via internet

Librarians are signing up for and using social networking sites and other platforms offering free services

How are librarians educating people about privacy issues?

Are librarians investigating and asking the right questions about these services?

Questions?

Who has access to the personal information you share on Web 2.0 platforms?

How can they use it? What does the right to privacy mean in

the information age? How can the information shared on Web

2.0 technologies impact students and faculty?

A Conversation

This is not:

A rant against emerging technology and social networking

An anti-technology discussion

us vs. them session

What Students Have to Consider! What does my online personas say about

me? What are my friends saying? Can employers see me? Can someone in

authority read/see this (admissions/employment)?

What happens with all the pictures and maybe questionable comments I’ve posted?

Where should librarians enter this debate about privacy? What should we tell students about what might happen to their information?How should we educate our faculty about their information and how they can educate students?

Librarians’ Quagmire!

Free is not Free

Facebook, Google and Twitter

Privacy is defined here as personal information that an individual deems important and unattainable by the general population. Personal information includes a person’s name, physical address, email address, online user name, telephone number, social security number, and any other information with which that person can be identified. Privacy also involves the individual’s right to control the dissemination of personal information (as quoted by Duven and Timm 89)

Definition of Privacy

Facebook’s Posted Privacy Policy

Facebook

500 Million Members Strong A Living Entity Prepared for Change Feb 2009-Changed Terms of Service (TOS), would

keep your post and pictures even if you close your account (archive copies)

April 2010- Adjusted Privacy Policy, Instant Personalization, Pandora, Yelp, Microsoft (know your name have to opt-out)

August 2010- Places option (geotagging like Foursquare)

Pew study interviewed 2,253 18-29 year olds & found that they are more likely to monitor privacy settings and remove names and other information from photos

Privacy, What!

Constitutional rights to privacy apply only in relation to a citizen and the government. Thus, private sector companies are essentially free to share personalized data with other companies about their customers. (Kelly and Rowland 8)

With the advance of online technology and its integration into the world of electronic commerce, the proliferation of data mining and information brokers is only expected to grow. (Kelly and Rowland 8)

Most privacy policies established by Web merchants constitute little more than notice that information is being collected. Few policies require customer consent or limit the use of the customer information. (Kelly and Rowland 10)

Google This?

Evolving…. Established 1998 2007 Gmail open to the public,

apart of Google Apps & intended to compete with Microsoft

2010 Google is very important to online privacy debate

75% global internet users, June 2010 943.8 million used service

Google’s Principles of Privacy

At Issue

May 2010-University of California-Davis , ended Gmail pilot after privacy concerns

Countries expressed concerned about Google's Street View June 2010-30 states joined Connecticut's investigation of Street View

(Google admitted it collected unsecure Wi-Fi networks information from 30 countries)

Attorney General CT- Wanted to know why they collected Wi-Fi signal strength and quality, what else was collected and how it will be used

Good idea but how do we make $--sell ads and track user behaviors Last year, was the first time they collected information about the

sites you visited online, used it to show you targeted ads August 2010 Google proposed ideas to compete with other sites:

track people online to profit from their actions—data trading marketplace, this could lead to a clearinghouse?

Is There Somebody Out There?

Some in Congress were surprised when their State of the Union Address tweets were released

Waitress fired when she tweeted about a cheap tippers

More employers and schools are going online to find information about you

There is no law in place to stop employers/schools from going online and finding out information about you

You can’t use that, can you?

Is there a law against that?

Did You Know!

Adds information about your location to photos and post via smartphones

Awesome, my friends can find this way!

Bling Ring-arrest made of a group using mapping and gossip sites to find and rob famous people

Law enforcement using stored communication data to get information about you from cell phone providers

Geotagging/Geolocation Applications: The Other Side!

Revising Privacy

Oh, no!! Privacy Statement 2009: http://www.google.com/a/help/intl/en/security/terms/new_privacy.html

Google Privacy Policy: New Policy Takes Effect October 2010: http://www.google.com/privacypolicy_2010.html

for you!

This Tweets

Twitter’s Privacy Policy

The State of the Tweet…

Educating yourself about setting privacy screens in Twitter

Twitter signed a deal with Google and Bing to get access to its data streams for their search engines

The government is monitoring these sites for tax delinquents, copy right infringers or political protesters

The Federal Trade Commission is looking into 2009 hack into twitter

The hackers found the administrative password (a common dictionary word, lower case) to get into accounts of people like President-elect Barack Obama

Uh, I think….

What’s a Librarian to Do!

The Price We Pay

Great platforms to connect with friends, family, co-workers

Create original works Express yourself and

establish an identity Get exposure for your

business Allows libraries to keep

patrons informed, advertise services, keep users coming back in tight budget times

Who owns your intellectual property?

Can you delete all that you have posted?

If you archive it, can I have it back?

Can you sell my words to another?

Is free, well free?Those are my words and I want them back!

LETS TALK!

HOW DO WE EDUCATE STUDENTS AND FACULTY ABOUT THESE ISSUES? HAVE WE DONE ENOUGH?

ALA Privacy Revolution

What are you doing?

What are some of your ideas?

What should we as librarians do?

Celebrated its first week May 2nd-8th

Goal is to bring attention to privacy rights in this digital age

They have developed various resources to help you reach out to communities

http://www.privacyrevolution.org/index.php/privacy_week/

Contact me at takbarwi@utk.edu

Thank you!

Sites to Review

Reclaim Privacy: http://www.reclaimprivacy.org/ ALA Privacy Toolkit:

http://www.ala.org/ala/aboutala/offices/oif/iftoolkits/toolkitsprivacy/default.cfm

Electronic Frontier Foundation: http://www.eff.org/ Facebook Privacy Guide:

http://www.facebook.com/privacy/explanation.php Google Privacy page http://www.google.com/intl/en/privacy.html Google Privacy YouTube http://www.youtube.com/watch?v=kLgJYBRzUXY Google YouTube Protect Privacy http://www.youtube.com/watch?

v=UsUBnPRtTbI&feature=channel

More Sites to Visit

Facebook Privacy: 10 Things You Should Know: http://www.allfacebook.com/facebook-privacy-must-know-2010-05

Choose Privacy Week Video: http://vimeo.com/11399383

Twitter Privacy Video http://www.youtube.com/watch?

v=0DPOULbib68 Bibliography for the presentation is

forthcoming