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Aarhus PhotosAarhus Photos
ÅrhusbillederÅrhusbilleder, based on the database of the , based on the database of the jointly operated ”Danske Billeder” (Danish jointly operated ”Danske Billeder” (Danish Photos), co-operation between six libraries, Photos), co-operation between six libraries, Local history, searchable in jpeg-formatLocal history, searchable in jpeg-format
Web payment of fees and fines
E-mail notification on holds and overdue books
SMS service on special media
Subscribed notification before loan expires
Subscribed personalized
subject list on
newly accessed media
On Line auktion on discharged materials
RSS feeds
290,000 inhabitants in Aarhus Municipality290,000 inhabitants in Aarhus Municipality
166,000 users have pin-code to self service – 112,000 have 166,000 users have pin-code to self service – 112,000 have been active within the last yearbeen active within the last year
75,000 users receive e-mail notification on reservations and 75,000 users receive e-mail notification on reservations and overdue materials overdue materials
96 % self service returns and 94 % self service issuing at the 96 % self service returns and 94 % self service issuing at the main librarymain library
650,000 self service reservations and orders per year- 650,000 self service reservations and orders per year- Self Self service pick upservice pick up
1.6 mill. renewals via web of a total of 5.4 mill. Loans1.6 mill. renewals via web of a total of 5.4 mill. Loans
3,6 mill. visits and 21,2 mill. page views at our homepage 20053,6 mill. visits and 21,2 mill. page views at our homepage 2005
..some figures from Aarhus Public Libraries
..some figures from Aarhus Public Libraries
The self serviced library > increasing demands to systems and user interfaces > as well as to the physical library and the organization because…
The library and The library and the internetthe internet
..THE USERS ARE TAKING CONTROL!
Fiction Fiction
Recommendations from the Literature Site Recommendations from the Literature Site (Litteratursiden.dk)(Litteratursiden.dk)
Author biographies from the Literature Site Author biographies from the Literature Site (litteratursiden.dk)(litteratursiden.dk)
Author biographies from DBC AuthorWebAuthor biographies from DBC AuthorWeb ‘‘Recommender’ service based on collaborative filtering: Recommender’ service based on collaborative filtering:
”Others who have borrowed..””Others who have borrowed..”
ChildrenChildren
Recommendations from childrens site DotBot.dk Recommendations from childrens site DotBot.dk ””Others who have borrowed..”Others who have borrowed..”
MusicMusic
Library´s Netmusic including sound examplesLibrary´s Netmusic including sound examples ””Others who have borrowed/listened to…” CDs/recorded Others who have borrowed/listened to…” CDs/recorded
musicmusic
Web ServicesWeb Services Prototype web-services enhancing OPACS at public libraries in Denmark
Technical set-upTechnical set-up
SL server
JavaSOAP / XML
Library 1 Library 2 Library 3 Litt.pageLibrary 4
Data layer metadataXML
JavaSOAP /
XML
JavaSOAP / XML
Service layer/application layer
Local Opac
User service layer
css
Web service Litt.page
Web serviceedition-match
Web service content-based filtering
Java script
wsdl
wsdl
wsdl
Web service item-based filtering
wsdlJavaSOAP /
XML
Net Music
JavaSOAP / XML
Web service Net Music
wsdl
JavaSOAP / XML
wsdl
Web service Litt.siden
local server
Let’s leave that to the Let’s leave that to the technicians..technicians..
Mixed models for personalization and profile types:Mixed models for personalization and profile types:
simple customisingsimple customising
personal tailored profiles linked to gathering of personal tailored profiles linked to gathering of individual behavioural patternsindividual behavioural patterns
collaborative filtering in interaction with personal collaborative filtering in interaction with personal profile profile
weighting parametersweighting parameters
Personalized Personalized servicesservicesdeveloping
Webservice:Myr OPAC:Enhance with xx-webservice or Don´t show xx- webservice
Simple customizing : simple settings for showing/not showing services
Webservice:List of my previous loans
Webservice:My personal ratings
Personalization based on behaviour : User profile are based on previous loans
Webservice:Personal recommendings (books,music,DVD)
Webservice:Filter - I don´t like this. Not my taste
Parameter in weighing: Time, Gender, Ratings
Filtering / simple choices “I don´t like/I like this” or “Remove”
Behaviour “My previous loans”
Collaborative filtering “Other who have borrowed..”
Webservice:My notebook. List of books I´d like to read
Personal recommendations
A user may be connected to several A user may be connected to several librarieslibraries
A user has only one profile in MyLibraryA user has only one profile in MyLibrary
A user has a login which issues a ”ticket” A user has a login which issues a ”ticket” that follows the user across systems, that follows the user across systems, regardless of which system the user regardless of which system the user starts out fromstarts out from
Identification and all rights are carried all Identification and all rights are carried all the way throughthe way through
A system may be the local library´s A system may be the local library´s system, a national service, a Net library, a system, a national service, a Net library, a external database or some other content external database or some other content suppliersupplier
AAutentificationutentification Authorisation Authorisation
InfrastructureInfrastructure
developing
Single Sign On – Seamless user experiences
Nearest future..Nearest future..
Library 2.0Library 2.0
Web services: Web services: allowing user participationallowing user participation
through writing reviewsthrough writing reviews
and tagging in the catalog and tagging in the catalog
Wikies, blogging – integrating Wikies, blogging – integrating
user production in our servicesuser production in our services
Nearest Nearest future..future..
The hybrid library
• Multiple user interfaces
• “Intelligent” user support from the environment
• Web-services: embedded elements in the physical library connecting items and data from the Internet (recommendation, something similar, author portraits)
Inspiring physical spaces for learning, searching, reading
The library in the user environment Web servics: mobile units (f.x. BlueTooth cell phones, Podcasting) e-bags / electronic classrooms, cms-systems
Reading suggestions
LibraryOPAC
notationscommentsE-textsReservations
Loans
My E-bagDatabase
Litterature Site
Info columnInfo column
Displays web pages as Displays web pages as postersposters
Library staff select the web Library staff select the web pages to be shownpages to be shown
Web pages shown by turning Web pages shown by turning (no traditional keyboard or (no traditional keyboard or mouse)mouse)
Cell phone collects web Cell phone collects web address via Blue Tothaddress via Blue Toth
Lib-PhoneRFID tags and Blue Toth
connected to content server
Story HatPDA equippedReacts with rfid tags
Lorcan Dempsey, OCLC: The inside out library- libraries in the age of Amazoogle, 2005
lab books
exhibitions
PDAs
learning management systems
campus portal
course materialtext book
personal collectionsreadinglists
Institutional repository
Digital collections
E-reserveCatalog Licensed
collections
Aggregations
Virtual reference
CatalogingILL
libraryuser environmentsresource environment
The library in the user environment,Not the user in the library environment
Flexible assembly of services from multiple sources.
Lorcan Dempsey, OCLC: The inside out library- libraries in the age of Amazoogle, 2005
Lorcan Dempsey, OCLC: The inside out library- libraries in the age of Amazoogle, 2005
lab books
exhibitions
PDAs
learning management systems
campus portal
course materialtext book
personal collectionsreadinglists
Institutional repository
Digital collections
E-reserveCatalog
Licensed collections
Aggregations
Virtual reference
CatalogingILL
libraryuser environmentsresource environment
The library in the user environment,The library in the user environment,Not the user in the library environmentNot the user in the library environment
andand
”…the future belongs not to those who merely navigate us through cyberspace, nor those who populate it with data. Rather it belongs to those who help us make sense of all the data that is available to us.”
John J. Regazzi, Elsevier:The Battle for Mindshare, 2004
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