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A Holistic Approach to
Online Student Success
ITC eLearning - February 11, 2019
Bob Nash, Dean of Academic Affairs
MISSION STATEMENTIncrease student completion of transfer degrees by
working together to increase access to quality online courses and
support services for students.
FOCUSHelping students transfer and complete their
degrees/certificates.
California Virtual Campus-Online
Education Initiative (CVC-OEI)
OEI Consortium᪕- Original Consortium
Colleges
᪕- 2018 Cohort Colleges
-56 Colleges-
Improving online
learning for
students throughout
the state!
OEI Social & Technology Infrastructure
Leveraging the collective size and expertise of
the system to reduce costs, align to common
platforms, and create a sustainable model that
yields better results for students and institutions.
Technology Platform and
interoperability
Access and Online Support
for Students
Faculty Support and Professional DevelopmeIconnt
Institutional Collaboration at
Scale
High Tech, High Touch
Bringing Colleges Together
Image CC0 by johnhain from Pixabay.com
Contracts
Joint Purchasing
Technology Tools
Course Search
Marketing
Open Content
Professional Development
Quality Standards
CVC-OEI Online Support Services
• Common Learning Management System (Canvas)
• PD for Instructors Teaching Online (@ONE)
• Online “Ecosystem” to Support Students
• Readiness
• Online Counseling & Other Services
• Tutoring
• Proctoring
• Social Learning
• California Virtual Campus (CVC)
• Pathfinder
• Course Finder
• Automated Cross-enrollment
It is the last straw that breaks the
camel’s back
Typical Online Student
Image with acknowledgment to http://carolinaparrothead.blogspot.com/2016/05/breaking-camels-back.html
Pair-Share Activity
• For the next two minutes, with someone sitting next to you, share your thoughts on the following two questions:
• At your college, what are the most common reasons why online students drop or fail their courses?
• What are the most common reasons that online students succeed and persist?
Online Course Success Rate
Comparison
OEI Aligned Course Sections vs. Statewide
60
70
Fall 2017 + Spring 2017 Success Rates
67.4%
64.4%
CVC-OEI Rubric Aligned Sections Consortium Colleges Overall Statewide Overall
62.5%
Data Source: CCCCO’s Data Mart for all credit, internet-based courses, matched on the same TOP code. OEI pilot data based on data voluntarily submitted by pilot colleges and does not include ALL OEI pilot sections.
Statewide Adoption: Learning Management System
6
22
46
63
8791
103 103108 111 114
4QFY2 1QFY3 2QFY3 3QFY3 4QFY3 1QFY4 2QFY4 3QFY4 4QFY4 1QFY5 Nov-17
Nu
mb
er o
f C
om
mu
nit
y C
olle
ges
2017 Actual
Professional
Development
• Course Design Academy (https://onlinenetworkofeducators.org/)
• CVC-OEI Online Course Quality Rubric (https://onlinenetworkofeducators.org/course-design-academy/online-course-rubric/)
• Local POCR process
• Training for equity and OEI-funded ecosystem tools
CVC-OEI Ecosystem
+ Online Student Readiness Tutorials
Criteria for Selecting Online
Applications/Services
• Research-Based Need
• Effective for All Students (Think Equity)
• Accessible
– VPAT
– Independent 3rd party testing
• FERPA Compliance
– Student data
• Intellectual Property
– When used appropriately
System-wide Cost Savings
• Common Learning Management System
(Canvas) supports students and faculty while
significantly lowering costs
• Ecosystem tools are available to colleges
statewide at significant discounts (20-40%
discount or fully supported) and free to
Consortium Colleges
CVC-OEI Roadmap
• The online marketplace gets more
crowded and convoluted every day.
• Students need a clear and convincing
choice that is affordable, high quality, and
accessible.
• Leverage the power of our system to
provide one of the most robust selections
of online programs in the world.
CVC EXCHANGE UPDATE
College Support
California Virtual Campus-Online Education Initiative (URL: cvc.edu)
Bob Nash, Dean of Academic Programs,bnash@cvc.edu
Some References
• Britto, M., Rush, S. (2013). Developing and Implementing Comprehensive Student Support Services for Online Students. Journal of Asynchronous Learning Networks.
• Crawford, C. & Persaud, C. (2013). Community Colleges Online. Journal of College Teaching & Learning.
• Hachey, A. C., Wladis, C. W., & Conway, K. M. (2012). Is the Second Time the Charm? Investigating Trends in Online Re-enrollment, Retention and Success. The Journal of Educators Online.
• Harrell, I. L., II. (2008). Increasing the Success of Online Students.
Some References (cont.)
• Jaggars, S. S., & Bailey, T. (2010). Effectiveness of Fully Online Courses for College Students: Response to a Department of Education Meta-Analysis.
• Nash, R. (2005) Course Completion Rates among Distance Learners: Identifying Possible Methods to Improve Retention. Online Journal of Distance Learning Administration.
• Sun, A., & Chen, X. (2016). Online education and its effective practice: A research review. Journal of Information Technology Education: Research.
• Wilson, D., & Allen. D. (2011). Success rates of online versus traditional college students. Research in Higher Education Journal.
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