A Business Analyst's Guide to more Successful Projects March 2013 This presentation represents...

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A Business Analyst's Guide to more

Successful ProjectsMarch 2013

This presentation represents observations and opinions of the presenter and is not endorsed or supported in whole or in part by Sun Life Financial.

15+ years of experience mentoring business analysts and establishing business analysis best practices

Certified Business Analysis Professional ™ (CBAP®)

Member of IIBA® since 2004 Waterloo-Wellington IIBA® Chapter board of

directors member for six years – secretary (2005-07) , president (2007-09) and past-president (2009-11)

About Sandra Fickling

Certified Business Analysis Professional™ is a trademark owned by International Institute of Business Analysis.CBAP® is a registered certification mark owned by International Institute of Business Analysis. This certification mark is used with the express permission of International Institute of Business Analysis. IIBA® is a registered trademark owned by International Institute of Business Analysis. 2

WIIFY – What’s in it for you? We’re going to discuss:

What is project success? What can BAs do to increase project success

rates? What can you do differently to influence

project success in your organization?

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WIIFY (Agenda)

How would you define project success?

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Project Success – What is it?

According to the PMBOK ® Guide:

“… success of the project should be measured in terms of completing the project within the constraints of scope, time, cost, quality, resources, and risk …”

Project Success - Defined

Source: Project Management Institute (2013) PMBOK® Guide, Fifth Edition. [Online]5

Project Management Triangle

Time

Source: Tutorialspoint. (2013) Project Management Concepts. [Online] Available from: http://www.tutorialspoint.com/ [Accessed 08 March 2013]

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Project Management Triangle

Time

Cost

Source: Tutorialspoint. (2013) Project Management Concepts. [Online] Available from: http://www.tutorialspoint.com/ [Accessed 08 March 2013]

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Project Management Triangle

Time

Cos

t Sco

pe

Source: Tutorialspoint. (2013) Project Management Concepts. [Online] Available from: http://www.tutorialspoint.com/ [Accessed 08 March 2013]

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Project Management Triangle

Quality

Time

Cos

t Scope

Source: Tutorialspoint. (2013) Project Management Concepts. [Online] Available from: http://www.tutorialspoint.com/ [Accessed 08 March 2013]

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Project Management Triangle

Quality

Time

Cos

t Scope

Source: Tutorialspoint. (2013) Project Management Concepts. [Online] Available from: http://www.tutorialspoint.com/ [Accessed 08 March 2013]

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PM Triangle + Resources

Quality

Time

Cos

tScope

Resources

Reso

urc

es

Resources:• People• Processes• Technology

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PM Triangle + Resources + Risk

Quality

Time

Cos

tScope

Resources

Reso

urc

es

R I S K

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BA’s influence on “Scope”

Quality

Time

Cos

tScope

Resources

Reso

urc

es

R I S K

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How can a BA impact: “Scope”?

“Risks” that impact “Scope”?

BA’s influence on “Scope”

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Some observations and opinions: Thorough stakeholder analysis Early elaboration of high level business

requirements Early agreement on expected project

deliverables Clear understanding of benefits and priorities Diligent management of scope and

interdependencies Effective assessment of additional scope

BA’s influence on “Scope”

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BA’s influence on “Time”

Quality

Time

Cos

tScope

Resources

Reso

urc

es

R I S K

16

How can a BA impact: “Time”?

“Resources” that impact “Time”?

“Risks” that impact “Time”?

BA’s influence on “Time”

17

Some observations and opinions: Thorough stakeholder analysis Wise technique selection Effective BA planning Strong proactive and assertive behaviors Prompt issue escalation Confirm time constraint requirements

BA’s influence on “Time”

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BA’s influence on “Cost”

Quality

Time

Cos

tScope

Resources

Reso

urc

es

R I S K

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How can a BA impact: “Cost”?

“Resources” that impact “Cost”?

“Risks” that impact “Cost”?

BA’s influence on “Cost”

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Some observations and opinions: Thorough stakeholder analysis Quick determination of project scope High quality requirements Frequent revisit of priorities and benefits

BA’s influence on “Cost”

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So, what do you think?

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