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7 Keys to Success at Work
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Positive Attitude
Initiative
Passion
Continuous Learning
Thinking and Analysis
Communications
Integrity—Honesty
Traits and Skills—7 Keys to Success
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Aptitude, Attitude, and Altitude
Aptitude is great—but without a positive attitude, you won’t reach your potential career altitude
Attitudes influence behavior
Behavior influences attitude
1. Positive Attitude
Your Attitude Determines Your Altitude
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Ability to act on your own—the ability to take action, complete tasks and make decisions without the help or advice of other people. Taking an introductory (first) step.
Types of people: People who “do” without being told
People who “do” when told
People who “do” when told more than once
People who don’t “do”, even when told more than once
Which kind of person do YOU want to be?
Why don’t some people take initiative?
2. Initiative
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• If you have a passion for something, you love doing it.
• Passion is boundless enthusiasm
> Good teachers have a passion for teaching
> Good students have a passion for learning
> If you want to be good at something, you have to do it with passion
• Passion creates excitement, it makes people around you better
• Something you would do for no or little money—
> “I can’t believe they are paying me for this”
Do YOU have passion?
What are YOU passionate about?
How will I (others) know?
3. Passion
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• In today's rapidly changing economy, the key to success is not what you know, but how fast you can learn.
4. Continuous Learning
• How can you tell if someone is a good and fast learner?
> Show curiosity by asking lots of questions—What, Where, When, Why, How?
> Other behaviors?
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• Your ability to apply analytical and logical thinking to gather and analyze information, find the root cause of a problem, design and test solutions to problems, evaluate alternative courses of actions and formulate plans.
• Analytical Processes and Patterns
> Situational Appraisal—Where am I?
> Problem Solving—Looking Back and Finding Cause
> Decision Making—Present Day and Choosing Among Alternatives
> Risk Analysis and Forecasting—Future Focus and Planning
5. Thinking & Analytical Skills
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• Effective Communications—the ability to send (communicate) a message through a specific medium so that it is received and acted upon in the way that you intended.
> Face-to-Face
> Phone (virtual)
Western Style Communication Expectations:
• Don’t say “yes or OK” if you don’t really understand what the other side saying.
• Please be brave and express concerns if you don’t think you can meet your manager’s timetable for completion of a task. By keeping silent, it means you agree or are committed to the task, hence your manager is expecting it to get done.
• Inform your direct manager the bad news at the time point, don’t hide issues. Telling bad news is more important than telling good news.
6. Communication Skills—Western Style
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Is doing what you say you are going to do
Is being respectful of others
Is being honest, real, genuine and authentic
Instills mutual trust and confidence
Creates a culture that fosters high standards of ethical behavior
Creates a culture of openness, reliability, and candor
It is the key element in establishing your credibility
It is the fundamental building block in developing strong relationships
7. Demonstrating Integrity
Questions?
About Perficient
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Perficient is a leading information technology consulting firm serving clients throughout the United States.
We help clients implement business-driven technology solutions that:
• Integrate business processes• Improve worker productivity• Increase customer loyalty and • Create a more agile enterprise …to better respond to new business opportunities.
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Perficient Profile
A leading technology management consulting firm in U.S.
Six ‘Tier-One’ partners: IBM, Microsoft, TIBCO, Documentum, Oracle-Siebel and webMethods
Largest TIBCO, IBM WebSphere and Documentum practices in central U.S.
Startup to ~$240 million run rate in 8 years
Consistently profitable and operating margins lead peers
Addressing high-growth multi-billion market
Differentiated positioning
Global 2000 client base with 80%+ repeat business rate
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Retail/Franchise Telecommunications Consumer Goods
Manufacturing Energy
Financial Services Healthcare & Life Sciences
Selected Clients By Industry
AgriBusiness
Insurance
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About Perficient
Locations in 17 Cities in North America: Atlanta, Austin, Chicago, Cincinnati, Columbus, Dallas, Denver, Detroit, Fairfax, Houston, Indianapolis,
Minneapolis, New Orleans, Philadelphia, San Francisco, St. Louis (Operational HQ), Toronto
and Offshore Development Centers in Macedonia and China
Total headcount of ~1400
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• Center opened in 2004. Deliberate and disciplined employee growth.• CMMI Level 4 Certification, Level 5 expected in March 2008.
• One of the first in the world to receive CMMI certification for an agile methodology• 105 employees and growing—expect to double size in 2008.• Moved to a new and larger office facility in July, 2007.• Java/J2EE; .NET; BEA; Web applications; Siebel, Savvion, Integration; Testing
Brief History of the Hangzhou GDC
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Strong local culture—open management style, work hard and deliver, but have fun and seek balance
Strong English language community and commitment
Opportunities to travel to US for short-term and long-term assignments
Disciplined, iterative development methodologies including agile delivery
Senior on-shore technical leadership/coaching
Blended and collaborative teams—both on-shore and off-shore
Varied career paths & opportunities in different industries and technologies
The Hangzhou GDC Difference
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