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5 Steps to Technology Success at Your Dealership
Presented by
WELCOME
Mary Beth Vander Schaaf
Managing Editor
Automotive News
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5 Steps to Technology Success
OEConnection LLC, Company Confidential. Not for disclosure.
Shane MurphyManager of Account Support
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OEConnection LLC, Company Confidential. Not for disclosure.
Agenda
• 5 steps to technology success1. Technology does NOT equal success
2. What’s in it for ME?
3. Invest in Training + Coaching
4. Power to the People!
5. Easy-Peasy Lemon Squeezy
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OEConnection LLC, Company Confidential. Not for disclosure.
Step 1Technology ≠ Success
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OEConnection LLC, Company Confidential. Not for disclosure.
The treadmill
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OEConnection LLC, Company Confidential. Not for disclosure.
Technology doesn’t make you successful
• Just because you have the technology doesn’t mean it’s going to be the answer to your problems.
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OEConnection LLC, Company Confidential. Not for disclosure.
Marry technology to process
What processes are in place today that this technology could help with? Eliminate? Make easier?
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OEConnection LLC, Company Confidential. Not for disclosure.
Behavior change is beautiful
Which leads us to (Now you have to convince your staff)…..
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OEConnection LLC, Company Confidential. Not for disclosure.
Step 2What’s in it for me?
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OEConnection LLC, Company Confidential. Not for disclosure.
Help your team see the benefits!
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OEConnection LLC, Company Confidential. Not for disclosure.
How is it going to help them?
Save time, help them be more profitable, etc.
Whatever the reason you bought it actually is!
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OEConnection LLC, Company Confidential. Not for disclosure.
Step 3Invest in Training / Coaching
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OEConnection LLC, Company Confidential. Not for disclosure.
Training + Coaching
Technology means nothing…
…unless you know how to use it to grow the business
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OEConnection LLC, Company Confidential. Not for disclosure.
Training and Coaching – NOT THE SAME!
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OEConnection LLC, Company Confidential. Not for disclosure.
Step 4Power to the People
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OEConnection LLC, Company Confidential. Not for disclosure.
Have a champion
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“If I can change, you can change. EVERYBODY CAN CHANGE!”
OEConnection LLC, Company Confidential. Not for disclosure.
Positive feedback to your staff
=
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OEConnection LLC, Company Confidential. Not for disclosure.
Trust the team
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They do this every day!
OEConnection LLC, Company Confidential. Not for disclosure.
No stupid questions (seriously!)
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OEConnection LLC, Company Confidential. Not for disclosure.
Support Team
Make sure your technology has a good customer support team!
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OEConnection LLC, Company Confidential. Not for disclosure.
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Step 5
OEConnection LLC, Company Confidential. Not for disclosure.
Make it Easy!
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OEConnection LLC, Company Confidential. Not for disclosure.
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Thank Youwww.OEConnection.com
THANK YOU
The recorded webinar will be available for 12 months at www.autonews.com/powertraining.
You will receive an e-mail when it is available.
Email additional comments/questions to powertraining@autonews.com.
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