View
5
Download
0
Category
Preview:
Citation preview
• 400 Interviews• Data Collection• Online Panel And Telephone
Interviews (Landlines And Cells)
• 95% Reliability; + 4.9% Error• Stratified By Zip Codes
Across District• Target Is Residents, Not
Potential Students
• Online Survey February 9 To 29, Telephone Survey March 1 To 31, 2016
• Replication/ Comparison To 2010 And 2013
• Measure The Awareness And Knowledge With The College And The Programs And Services
• Assess Importance Of The College’s Programs And Services With Constituents And Its Performance On Those
• Levels Of Engagement With The College
• Accountability Of The College To The Community
• Defining The Needs Of The Adult Student
Top Of Mind Awareness (First Mention)
6.8
0.8
2.0
8.5
9.3
3.8
1.0
1.8
3.5
3.0
46.0
8.3
5.0
4.3
5.3
14.3
6.5
2.5
4.3
3.5
2.5
32.8
18.8
1.2
5.6
1.6
22.0
1.6
2.4
0.4
6.0
0.8
32.8
0 20 40 60 80 100
University Of Illinois
University Of Chicago
Roosevelt University
Oakton Community College
Northwestern University
Northern Illinois University
Loyola University
Elgin Community College
DePaul University
College Of DuPage
Harper College
Percent
2010 Residents2013 Residents2016 Residents
Familiarity (All Mentions)
8.5
10.7
6.8
11.0
17.5
25.5
10.8
8.0
6.5
13.3
9.5
59.0
8.3
18.8
14.3
17.8
15.5
42.0
18.3
16.3
9.0
19.8
9.0
58.0
50.0
0.4
2.0
20.4
7.2
49.6
9.2
22.0
1.2
21.6
5.2
56.8
0 20 40 60 80 100
University Of Illinois - Chicago
University Of Illinois
University Of Chicago
Roosevelt University
Oakton Community College
Northwestern University
Northern Illinois University
Loyola University
Elgin Community College
DePaul University
College Of DuPage
Harper College
Percent
2010 Residents2013 Residents2016 Residents
Keyword Descriptors
•2013: Community College, Excellent, Affordable, Convenient, Junior College, Good, Local, Big
•2016: Community, Convenient, Junior, LocalHarper College
•2013: Community, Good•2016: Community College, Troubled, Scandal, Junior College
College Of DuPage
•2013: Community College, Two‐Year College, Local, Good
•2016: Community, Good, Local
Elgin Community College
•2013: Community College, Local, Good, Close To Home
•2016: Community College, Local, Junior College
Oakton Community College
Knowledge Of WhichCommunity College Serves Residents
4.3
6.5
12.8
0.8
66.0
4.8
5.0
2.0
3.5
10.0
2.0
69.0
3.0
10.5
0.8
3.2
5.6
0.0
89.2
0.8
0.4
0 20 40 60 80 100
Other
Do Not Know
Oakton CommunityCollege
McHenry CommunityCollege
Harper College
College Of DuPage
Elgin CommunityCollege
Percent
2010 Residents2013 Residents2016 Residents
Primarily College Of Lake County
Harper College Best Known For In 2013 2016
Programming Knowledge For Harper College 2016
• Important Attributes Defined In 2010 Survey• Importance And
Performance Measured In 2013 And 2016• Scales Used:• 7=Very Important To 1=Not
Important
• 7=Excellent To 1=Poor
• Importance • 2013: 6.51 To 3.79
• 2016: 6.41 To 4.55
• Performance• 2013: 6.08 To 4.22
• 2016: 6.05 To 4.87
Key Attributes 2010 Noted As Important
IMPORTANCE Attributes PERFORMANCE
1 Cost/ Value For Money/ Affordable/ Financial Aid
2.5
2 Classes And Programs Offered At The Times Needed
9.5
3 Academic Reputation 54.5 Successful Transfer To A Four‐Year College
After Attending Harper2.5
4.5 Career Development 86.5 Flexible Course Scheduling – Day, Evening,
Weekend, Online4.5
6.5 The Right Courses 12.57 Academic Programs/ Academic Reputation 78 Convenient Locations 4.59 Variety Of Programs 9.5
Key Attributes 2010 Noted As Important
IMPORTANCE Attributes PERFORMANCE
10 Providing Programs That Lead To Jobs In High Demand 1311 Continuing Education 112.5 Meeting Adults' Education Needs 1012.5 Teachers With Real World Experience 1613 Welcoming To All Residents Of The District 614 Job Training Ties To Job Opportunities For Adults In The
Community14
15.5 Computer Training 12.515.5 Professional Development 1516 Personal Attention 2017 Source Of Employee Training For Employers In The District 1718 Offering College Courses To High School Students To Jump
Start Their College Careers11
19 Developing Community Partnerships 1820 Well‐Known Faculty 2121 Collaborating With K‐12 Schools 1922 Well‐Known Students 22
Programming Needed
2016
2013
Engagement With Harper College
27.5
4.3
4.8
45.8
22.9
10.4
36.0
4.0
5.3
54.0
5.5
3.3
28.5
0 20 40 60 80 100
Likely To Support In Future
Provided Support To Harper College
Participated In Job Training/ EmployeeTraining Provided By Harper College
Attended Event
Degree
Certificate
Taken Courses
Percent
2013Residents
2016Residents
Event Attended In 2016Little Difference From 2013
Accountability At Harper College
51.3
60.8
53.1
50.1
47.8
7.6
5.5
4.8
6.3
6.0
41.3
33.8
42.3
43.8
46.3
0 20 40 60 80 100
Residents’ opinions are considered important when Harper College makes decisions about
new programs and services.
Harper College is an important contributor tothe economy of my community.
Harper College manages its resources well.
Harper College collaborates and coordinateswith community organizations regarding
allocation of available resources.
The financial resources are well managed atHarper College.
Percent
Do Not Know
Disagree/StronglyDisagree
Agree/Strongly Agree
Interest In Education And Training
College Class6.5% Degree
8.3%
Job Training7.0%
Certification/ Credential
8.3%
Recreational/ Leisure24.3%
None45.7%
College Preferred For Attendance
Harper College
59.9%
Other Colleges
40.1%
2010 Residents 2013 Residents 2016 Residents
Years Lived In DistrictLess Than Five Years 3.2 6.5 12.85 To 10 Years 8.4 12.0 16.811 To 20 Years 22.0 24.0 22.821 Years Or More 66.4 54.5 41.8
Age18 To 24 0.0 0.8 5.525 To 40 4.8 16.0 29.541 To 54 25.2 30.5 28.355 To 64 25.6 37.8 24.065 And Over 44.4 15.0 12.8
Demographic Characteristics
2010 Residents 2013 Residents 2016 Residents
Highest Level Of Education Less Than High School 0.4 1.0 1.0High School Graduate 8.0 7.5 7.0Some College/ Vocational Or Technical School 23.6 13.8 16.8
Associate Degree 0.0 6.8 10.3College Graduate/ Four-Year Degree 40.0 42.3 39.8Post Graduate 28.0 28.0 23.8
Demographic Characteristics
• Major Gain In Unaided Recall
• Market Opportunity Among Adults• Aligning Classes/ Programs
Wanted And Needed Current Offerings
• Opportunity For New Programming –Credentials And Certifications
• Event Attendance• Drop From Last Survey• Importance
• Employers’ Perceived Barriers To Growth
• Difficulty Filling Vacant Positions• Employer Training Needs And
Preferences• Knowledge Of Harper’s
Programming For Employers• Usage Of Harper College• Employees’ Educational Needs
And Employer Support
• 311 Interviews Completed• Qualification: Only
Employers With 25+ Employees Interviewed• 2,639 Total Employers In
Service Area With 25+ Employees
• 95% Reliability; + 5.6% Error• Stratified By Zip Codes
Across District And SIC Code• Largest To Smallest Employers
• February 5 to March 31, 2016
• Compared Where Applicable To 2013 Results
2013 Employers 2016 Employers
SIC CodeAgriculture, Forestry, And Mining 1.7 1.6Contractors And Construction 8.0 8.0Manufacturing 7.1 13.2Transportation, Communication, And Utilities 5.4 6.1Wholesale Trade 6.9 7.1Retail Trade 18.0 24.4Finance, Insurance, And Real Estate 9.7 5.1Services 38.9 30.9Public Administration, Non-Classifiable Establishments 4.3 3.5
Employer Characteristics
2013 Employers 2016 Employers
Future EmploymentCurrent Number of Employees 62,614 50,006Percent Forecasting Increase In Employees 38.9 47.9
Number Of Employees – Increase 2,329 2,746Percent Forecasting Decrease In Employees 3.1 1.6
Number Of Employees – Decrease 100 128
Employer Characteristics
• Finding Qualified Candidates • Difficulty Finding
Candidates With The Needed Skills, Training, And Experience
• Turnover• Training• Other Areas• Competition, Maintaining
Profits, Market Share
• Cost Of Health Care
• Cultural Differences
• Availability Of Workforce/ Qualified Employees (82%)
• Current Employee Skill Level (55%)
• Government Regulations (38%)
• Inadequate Transportation (20%)
• Access To Capital (18%)
Difficulty Filling Vacant Positions In Last Year
14.0
13.4
20.9
20.9
27.9
34.9
44.8
50.0
57.0
58.1
77.9
55.3
0 20 40 60 80 100
Other
Applicants Have Difficulty Passing Drug Test
Applicants Have A Criminal Record (Cannot…
Applicants Unwilling To Accept Work…
Applicants Lack Educational Credentials
Commuting Distance
Applicants Lack Soft Skills
Applicants Lack Technical Or Occupational…
Applicants Unwilling To Accept Offered Wages
Applicants Lack Relevant Work Experience
Low Number Of Applicants
Difficulty Filling Vacant Positions
Percent
Employers
Job Areas Difficult To Fill In Last Year
0.6
2.9
5.2
6.4
7.0
9.3
12.2
15.7
16.3
18.0
22.1
24.4
0 20 40 60 80 100
Government/ Public Administration
Arts, Entertainment, And Recreation
Business/ Financial
IT (Information Technology)
Transportation Or Logistics
Office And Administration
Professional, Scientific, And Technical…
Manufacturing, Maintenance, Repair
Health Care
Management
Sales
Food Service, Hospitality, Or Tourism
Percent
Employers
Job Areas Difficult To Fill In Last Year – 4,367 Vacancies
0 500 1000 1500 2000 2500
Government/ Public Administration
Arts, Entertainment, And Recreation
Professional, Scientific, And Technical Services
Food Service, Hospitality, Or Tourism
Manufacturing, Maintenance, Repair
Transportation Or Logistics
Health Care
Office And Administration
Sales
Business/ Financial
Management
IT (Information Technology)
Number
Less Than 100Employees
100 Or MoreEmployees
Job Areas Difficult To Fill In Last Year – Reasons For Vacancies
100.0
14.3
53.8
33.0
47.2
28.6
37.7
50.0
52.4
30.0
36.4
31.3
0.0
0.0
30.8
2.3
16.7
28.6
11.3
22.2
16.7
30.0
11.4
43.8
0.0
100.0
73.1
87.5
58.3
71.4
75.5
61.1
64.6
60.0
81.8
68.8
0 20 40 60 80 100
Government/ Public Administration
Arts, Entertainment, And Recreation
Professional, Scientific, And Technical Services
Food Service, Hospitality, Or Tourism
Manufacturing, Maintenance, Repair
Transportation Or Logistics
Health Care
Office And Administration
Sales
Business/ Financial
Management
IT (Information Technology)
Number
Retirements
Turnover
Growth/Expansion
Job Areas Difficult To Fill In Last Year – Education Needed
0 20 40 60 80 100
Government/ Public Administration
Arts, Entertainment, And Recreation
Professional, Scientific, And Technical Services
Food Service, Hospitality, Or Tourism
Manufacturing, Maintenance, Repair
Transportation Or Logistics
Health Care
Office And Administration
Sales
Business/ Financial
Management
IT (Information Technology)
Percent
No formaleducationHigh School/GEDTech Cert
Certification
AS
BA
MA
Professional
CEUs Required 2013:47% Employers Have Occupations Requiring CEUs
CEUs Required 2016:42% Employers Have Occupations Requiring CEUs
Training Provided To Employees
78.4
49.0
98.0
97.1
17.2
81.3
94.3
0 20 40 60 80 100
Consider OutsideVendor Training
Partner
Used Outside Vendor
In-House Training
Provided Training
Percent
2013Employers
2016Employers
Safety Major Area
Training Delivery Preferences
10.3
10.9
11.3
11.9
12.3
14.6
21.9
58.3
70.8
98.0
13.0
10.9
30.1
13.0
43.0
65.3
68.4
88.1
0 20 40 60 80 100
Community College Non-DegreeTraining
Apprenticeships
Community College Training
Commercial Training Provider
Community College Degree Programs
Four-Year Colleges
Vendor/ Equipment Manufacturer
Seminars/ Conferences
Online Training/ Webinars
In-House Trainers/ Hands-On Training
Percent
2013Employers
2016Employers
Allow Employees To Enroll In Community
College Class Or Degree During Work Hours In Lieu Of In-
House Training25.2% 100+, 22.5% <100
Knowledge Of Harper’s Employer Programming
3.69
3.64
3.74
3.81
3.96
3.18
3.75
3.74
3.41
3.81
0 1 2 3 4 5
Workforce Certification Center
Wojcik Conference Center
Business Edvantage Program
Small Business Development Center
Harper College Mobile Unit
Hosting Job Fairs
Promise Program
Earn And Learn Program
Free Posting Of Your Job OpportunitiesOn Our Electronic Job Board
Training Services Customized For YourBusiness
1=Not At All To Very Familiar=5
Employers
Less Than 5% Wanted Information About Areas
Usage Of Harper College
100.0
12.5
87.5
2.6
85.7
83.3
13.5
100.0
41.7
58.3
10.3
97.5
92.5
11.4
0 20 40 60 80 100
Satisfied With Training
Training On-Site At Business
Training At Harper College
Harper College TrainedEmployees
Satisfied With Class
Employer Paid For Classes
Sent Employees To ClassesAt Harper College
Percent
2013Employers
2016Employers
Usage Of Harper College
78.1
55.2
70.8
65.6
62.0
98.0
87.4
47.7
0 20 40 60 80 100
Interest In Posting Jobs OnHarper College's Website
Satisfied
Hired Graduate
Posted Jobs On CollegeWebsite
Percent
2013Employers
2016Employers
Willingness To Partner With Harper College: Students Gaining Experience
39.5
43.4
33.4
42.4
33.1
36.9
40.6
45.1
0 20 40 60 80 100
Give Presentations To Students On Skills Needed InThe Workforce, Resume Building, And Interview Skills
Make Presentations To Middle School, High School,And College Students About Job Requirements And
General Career Field Information
Allow Students To Job Shadow Employees
Provide Internships To Students (Paid, Unpaid, OrBoth)
Percent
2013Employers
2016Employers
Employees Need To Earn Degrees
1.7
0.9
5.1
17.1
10.3
0.5
0.5
3.1
4.6
6.7
0 20 40 60 80 100
Professional Degrees
Doctoral Degrees
Master's Degrees
Bachelor's Degrees
Associate Degrees
Percent
Less Than100Employees
100 Or MoreEmployees
Number
195
419
205
15
17
Employees’ College Attendance
10.4
59.8
29.0
55.0
0 20 40 60 80 100
Enrolled In OnlineClasses/ Programs
Employees AttendingColleges
Percent
2013Employers
2016Employers
28% Harper College
Employers’ Support Of Employee Education
68.3
27.0
3.5
7.4
20.9
28.6
33.1
43.4
47.9
47.9
36.0
8.0
8.0
20.9
27.7
35.7
46.6
61.4
45.7
0 20 40 60 80 100
Employer Would Work With College ToInform Employees Of Program
Employees Aware Harper CollegeProvides Employees With In-District Tuition
College Classes Held On-Site At YourBusiness
Paid Release Time For Employees ToAttend College Classes
Pay For Books For Credit Classes
Pay For Noncredit Training Classes
Pay For CEUs
Pay For Certification And Testing
Flexible Schedules For Employees ToAttend College Classes
Tuition Reimbursement For Credit Classes
Percent
2013Employers
2016Employers
• Assistant In Solving Worker Pool For Employers• Retirements’ Impact On
Qualified Employees
• Opportunities For Offering Credentials And Certifications
• Increasing Employee Use Of In-District Tuition And Tuition Reimbursement
Recommended