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3108: Enterprise Upgrade Lessons Learned
John BottriellPatricia Coughlin
Government of Canada
Background
• IFMS Program Office is the centre for research and development for the Government of Canada implementations of R/3 (FI, CO, FM, MM, SD, PS, PM)
15 production instances 37,000 Users, 25 company codes,
Background
• Current landscape
1 development4.7 + EA-PS
24.6c
14.6c + ISPS
124.0b + ISPS
installationsVersion
Challenges
• User community buy-in to R/3 Enterprise upgrade– Business case– Funding model– Implementation timing – Migration strategy to keep SAP components
synchronized across departments – Change realization of new/improved SAP processes
• SAP Ramp-up customer obligations– service pack application– attend specific training– SAP resources on team
SAP Ramp-up support
Early knowledge transfer made availableExcellent access to developers and
product managementGood O.S.S. support for issuesFirst-rate support from SAP CanadaWeb site of on-line knowledge products
with latest documentation on Enterprise for Ramp up customers until training in place
Lesson #1 - Change Realization
Never too earlyrepeat message oftendevelop Strategies and plans
• Implementation• Change realization• communication
consider impact of Enjoy screens on:• end users• business process documentation• training materials
Lesson #2 -Migration Strategy
• Technical landscape changes required with web application server (Web AS).
• Shorter production upgrade downtime.
• Need to coordinate separate upgrade cycles for Web AS, R/3 & EA’s.
• No major R/3 upgrade to 2007
• loss of SAP support for R/3 v4.0b (12/31/03)
Lesson #3 - Standardization
• Potential savings in sharing environment.
• Opportunity to introduce “best practices”.
• Survey community to identify processes.
• Working group focus sessions.
• Gather sufficient support to change existing business processes? Desire to change vs. edict
Lesson #4 -Footprint definition
• Drop unwanted processes/configuration.
• conduct extensive Gap analysis between existing footprint R/3 v3.0 and Enterprise.
• Redefine Enterprise base deliverable.
• Ensure no scope creep.
Lesson #5 -Challenge of BCS
• Issues with current Industry Solution Public Sector (IS-PS)
• Validate user requirements after 5 years of FM
• Newness of EA-PS (knowledge & training)
• Opportunity to change update profile
• Adoption of new fields
• close liaison with SAP during ramp-up
Lesson #6 -New Functionality
• Assessment of new transaction codes– codes instead of tree structure for reports– new codes for new “enjoy” screens
• Many new tables– improved efficiency of processes– additional disk space
• New modules to our landscape– PS, PM
Lesson #7 -Reporting
• little changed from existing reporting.
• SAP strategy assumes Business Warehouse installed.
• ABAP List viewer (ALV) improves transaction analysis
• Rely on Report Writer and Report Painter to deliver BCS reporting with EA-PS release 2.0.
Lesson #8 -MM Version Management
• Demanded by users for several years
• Very flexible choice of trigger fields.
• Working group engagement to ensure optimum implementation.
• A big plus for our purchasing community!
• Not available for MRP documents.
Lesson #9 - Derivation Tool
• CO-PA tool now available for FM MM SD & EA-PS
• Replaces some FI substitution rules
• User learning curve
• Flexible and powerful – plan your design!
• Practice with tool before you commit.
Lesson #10 -Authorizations
• Additional objects to assess– “enjoy” & reporting transaction codes
• Currently rolling out profile generator under 4.0b
• Design and maintenance of user menus
• link authorization to user menu.
• Standardize and change realization
Summary
• Change realization – sooner is better
• Process owner involvement & buy-in
• Opportunity to establish “best practices”
• New upgrade migration choices
• Learn new tools (derivations, enjoy, ALV)
Success is not a destination; it is a journey
Thank you for attending!Please remember to complete and return your evaluation form following this session.
Session Code: 3108
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