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8/11/2019 2a. Operation Strategy
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Eriana Astuty, S.T., M.M-BAT.
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Planning
The process to anticipate the future
tendency and as an act ofdetermining of precise strategyand tactics to bring into the
organizations target andobjectives
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The set of activities in planning
Determined the Vision and Mission Decided the Organizations Goals
Decided the Strategic theme
Make the Strategic Objectives Determined the Standard/Key Performance
Indicator
Make The Target
Determined The Action Plan
Divided the Necesseries Resources
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VISION
THE WHOLE STATEMENT ABOUT THE IDEAL
CONDITION THAT WOULD BE ACHIEVED BY THEORGANIZATION AT THE FUTURE
or in one sentence:
WHAT WE BELIEVE, WE CAN BE
The future ideal images that influenced mentally in order todesire to get
Give some direction and focus
Unbounded Get by consensus
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MISSION
A BUSINESS STATEMENT FROM THEORGANIZATION THAT EXPLAINED THE SET OF
ACTIVITIES BRING INTO VISION
or in one sentence:WHAT WE BELIEVE, WE CAN DO
Stated the business reason about organizations existing No Result
Unbounded Defined the real business now and the future in the shape of
value, product, customer, and market
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THE OBJECTIVESTHE RESULT THAT HOPELY ACHIEVED BY AN INDIVIDUAL,
GROUP, OR THE WHOLE ORGANIZATION
THE OBJECTIVES MUST FOLLOWED THE FORMULA
S : Specific M : MeasurableA : Achievable R : Result-oriented
T : Time-bound
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ACTION PLAN
IS THE WHOLE ACTION THAT CLEARLY DEFINED THE STEPSWOULD BE DONE TO REACH FOR THE OBJECTIVES AND THETARGET OF THE ORGANIZATION THAT MENTIONED BEFORE
THE FORMULA OF ACTION PLAN IS 5W+2H
5W
What : What action would be taken?
When : When would be started?
Where : Where would be done?
Who : Who would be done and be responsible? Why : Why should be taken?
2H
How : How are the steps wolud be taken?
How much : Howmuch the benefit?
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EXAMPLE
OPERATION STRATEGY:(PRINTING HOME INDUSTRY)
VISION:
To create T-Shirt Printing ProductionDepartment most complete, rely on, andalways up to date at the kind companies in
Indonesia
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Mission:Computerized Production Process
Market Oriented and always create the up todate designs
Priority in to customer satisfaction withqualified product and services
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The Objectives: In 3 years coming, production department
improved on time production level(suitable with master productionschedulling) until 95% of the totalproduction
Production Department decreased defectproduct until just only 5% of total
production per year, in the next 5 years
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In 2 years coming, production departmentimproved sub contract product from partnercompany in the amount of 25% frommaximum capacity of the production
department per year
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ACTION PLANS
Maintaining the breakdown machines
Improved the employee skill training
Supply the suitable raw material with therequirement
More cooperative with partner company to
improved sub contract product demand
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