©2008 TopRank® Online Marketing. All rights reserved. PRSA Teleseminar – 05/15/08 Reputation...

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©2008 TopRank® Online Marketing. All rights reserved.

PRSA Teleseminar – 05/15/08

Reputation Managementin a Google World

Lee Odden, CEO TopRank

Kami Watson Huyse, APR myPRPro

©2008 TopRank® Online Marketing. All rights reserved.

SEO – Search Engine Optimization

SERP – Search Engine Results Page

Title Tags – Description seen on top bar of a browser for each Web page

Meta Description – Description of the page which a search engine may consider or display

Categories – Used inside a blog to group like content

Tags – Used by Technorati and other services to index pages

A New Vocabulary

http://www.seo-dictionary.com

©2008 TopRank® Online Marketing. All rights reserved.

Dec 2006 – 6.7 billion searches(comScore)

Dec 2006 – 6.7 billion searches(comScore)

Dec 2007 – 10 billion searches(comScore)

Dec 2007 – 10 billion searches(comScore)

March 2008 – 6.4 billion searchesGoogle

(comScore)

March 2008 – 6.4 billion searchesGoogle

(comScore)

©2008 TopRank® Online Marketing. All rights reserved.

59.8% Google21.6% Yahoo9.6% Microsoft4.9% AOL4.6% Ask

Search Market Share

comScore March 2008

©2008 TopRank® Online Marketing. All rights reserved.

?

Reputation Engine

©2008 TopRank® Online Marketing. All rights reserved.

New Corporate Homepage

©2008 TopRank® Online Marketing. All rights reserved.

For Fun: TopRank

©2008 TopRank® Online Marketing. All rights reserved.

For Fun: My PR Pro

©2008 TopRank® Online Marketing. All rights reserved.

An Interconnected footprint of relevant • Content• Photos• Video• Audio

Actively managing the reputation of the brand, issue or company

Public Relations and Search

©2008 TopRank® Online Marketing. All rights reserved.

• SERPs can give PR visibility• Crisis Management• Proactive search engine reputation management• Importance of link building• Ranking report software• Relevant content that also gets search results• Search engine optimized press releases and • Unique e-mail and URLs for measurement

Impact of SEO for PR

©2008 TopRank® Online Marketing. All rights reserved.

A Reputation Tarnished

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And Slowly Improving

©2008 TopRank® Online Marketing. All rights reserved.

PayPal Problem

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PayPal Problem

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WalMart Watch

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WalMart Wake Up

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Home Depot

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Home Depot

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SEO Considerations

Content Links

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• Identify your brand keywords• Inventory your digital assets• Match with channels of promotion• Ensure site is spiderable• Keywords in titles, navigation, content & links• Promote content & attract links• Always look for links• Monitor with web and social media analytics

SEO Tips

©2008 TopRank® Online Marketing. All rights reserved.

Keywords to Monitor

• Products

• Company

• Executives

• Include modifiers: “sucks” “scam” “kudos”

©2008 TopRank® Online Marketing. All rights reserved.

Pre Universal Heat Map

©2008 TopRank® Online Marketing. All rights reserved.

Universal Search Heat Maps

©2008 TopRank® Online Marketing. All rights reserved.

Your Company Sucks

©2008 TopRank® Online Marketing. All rights reserved.

And Also Yours

©2008 TopRank® Online Marketing. All rights reserved.

• Seodigger.com

• KeywordDiscovery.com

• Web analytics

• Site search logs

• WordTracker

Keyword Research Tools

©2008 TopRank® Online Marketing. All rights reserved.

Keyword Research Tools

©2008 TopRank® Online Marketing. All rights reserved.

Keyword Research Tools

©2008 TopRank® Online Marketing. All rights reserved.

• Create keyword glossary

• Map keywordsto content

Keyword Research Tools

©2008 TopRank® Online Marketing. All rights reserved.

• Press releases• Online op-eds• Online newsrooms• Corporate blogs• Reports / white papers• Email newsletters• Webinars• Podcasts / Internet radio shows • Interviews (coach interviewee on keywords)

News Content to Optimize

©2008 TopRank® Online Marketing. All rights reserved.

On Site• Press Releases• Online News Room• Blog

News Content to Optimize

Off Site• Social media profiles

(Twitter, Stumbleupon, Delicious)

• Social networking profiles (LinkedIn, Facebook)

• Blog

©2008 TopRank® Online Marketing. All rights reserved.

Blog Based Newsroom

Template optimized• Title tags• Categories• Meta description

Keyword optimized• Post title• Body copy• Links• Image alt text

©2008 TopRank® Online Marketing. All rights reserved.

Release Optimization

©2008 TopRank® Online Marketing. All rights reserved.

Release Optimization

• Think upward and to the left• Optimize for people first, search engines next• Use keyword(s) in Title, Subheads, body• Don’t obsess over keyword density• A 500 word release – keyword 2-4 times• Use keywords in links to company web site• Add media: images, podcast, video, pdf/word

docs

©2008 TopRank® Online Marketing. All rights reserved.

• Earn links with great content• Promote content on social networks• Embed links in press releases• Link up with partners• Cross link internally• Social bookmark pickups

Linking Building

©2008 TopRank® Online Marketing. All rights reserved.

Never stop acquiring inbound links

Keywords

Key Word

Word

Key

KeyWord

Word

Key

KeyWord

KeyWord

Word

Key

KeyWord

Word

• Back link analysis• Directory submissions• Article marketing• Press releases• Blogs & RSS• Social bookmarks• Viral marketing

Bottom line:Create high quality content

Linking Building

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• Marketleap.com• siteexplorer.search.yahoo.com

Free Linking Tools

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Marketleap Tool

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Marketleap Tool

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Marketleap Tool

©2008 TopRank® Online Marketing. All rights reserved.

Yahoo Site Explorer

©2008 TopRank® Online Marketing. All rights reserved.

• Analyze the current link environment• Develop a link building plan• Assess competitor link activity for opportunities• Sources linking to high ranking sites may link to

you as well• Analysis of what is working for others can work

for you

Linking Tips

©2008 TopRank® Online Marketing. All rights reserved.

Holistic SEO Promotion

Match News to Channel

•Announcements•Press Releases•Images•Video•Blog/RSS•Media Coverage•Social News/Bookmark

Optimize & Promote

©2008 TopRank® Online Marketing. All rights reserved.

Channels Respond

•Announcements•Press Releases•Images•Video•Blog/RSS•Media Coverage•Social News/Bookmark

Traffic - L

inks

Holistic SEO Promotion

©2008 TopRank® Online Marketing. All rights reserved.

Keyword Ranking Tools

http://tools.seobook.com/firefox/rank-checker/

Monitoring Tools

©2008 TopRank® Online Marketing. All rights reserved.

Monitoring Tools

©2008 TopRank® Online Marketing. All rights reserved.

Monitoring Tools

©2008 TopRank® Online Marketing. All rights reserved.

Monitoring Tools

©2008 TopRank® Online Marketing. All rights reserved.

• Identify brand keywords• Setup monitoring• Proactively optimize content• Proactively acquire links• Optimize off-site content

Takeaways

©2008 TopRank® Online Marketing. All rights reserved.

• Toprankblog.com• Communication Overtones• “Radically Transparent” by Andy Beal & Judy Strauss • Searchengineland.com • Searchenginewatch.com• Google.com/webmasters

Find all links at:

http://del.icio.us/kamichat/ReputationSEO

Resources

©2008 TopRank® Online Marketing. All rights reserved.

Lee Odden

TopRankMarketing.com

lee@toprankmarketing.com

Toprankblog.com

Kami Watson Huyse

myPRpro.com

kami@myprpro.comCommunication Overtones Blog

Thank you

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