144106202-SD-Manual PDF

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SALES AND DISTRIBUTION EXCISE PP

No

ReceivesEnquiry

Record Enquiryin register 

Send Enquiry review format withCustomer requirement to PPC and QC

PP

checkcapability

Send RegretLetter 

Prepare the quotation and send toclient

Negotiation(Price, Delivery,payment)

P

checkPossibility

No Send RegretLetter 

Send revised Quote

Follow up for Order 

Order 

ReceivedY/N

No Quote Data

Send order review format withCustomer requirement to PPC and QC

PP

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For Documents : Please refer Story Board

Send order confirmation andProforma invoice to customer 

Order  Amendment

Y/N

Check withPPC/QC

Send Revised Order Confirmationto Customer 

Prepare Export ocument,PI,Excisepkl,Excise rep.

PP

Followup for L/C Advance, track of 

production schedule

Prepare Container requirement andsend to logistic department

WeekDespatch

Prepare Exciseinvoice,ARE1,deli

very Challan

Online Submission of Documentto Customs Govt.

Sending Commercial Documents toHead Office,for preparing further 

documents and submiting to Bank

Send shipment adviceto Customer 

No

B17 duty amount

debited,RG-1 qty

Receive Proff of Export

B17 duty amountCredited

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QA

  QA

QA

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  QA

lyPlan

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  SOP Name : Sales Process

  SOP Number : 001

Scope Of SOP : Sales Process covers E

Steps Involved :

Sr no. Step

1) Genaration of enquiry

2) Review Of Enquiry

3) Preparation of Quotation/Offer 

4) Subbmission Of Quote/Offer 

5) Follow up for Order 

6) Rejected Quotation Analysis

7) Receipt Of Order 

8) Review Of Order 

9) Sending Order Confirmation & Proforma

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10) Order Amendments/Cancelation

11) Follow for Advance/LC

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quiry, Quotation & Order confirmation

Operation

Ensure that the enquiry is complete in all respect, if 

incomplete ask customer to send complete enquiry. Note

the enquiry in enquiry register.

Send enquiry with enquiry review format to PPC and

Quality department for study. If this is not executed then

regret letter is send to customer.We keep the details of 

regreated enquiries for further analysis.

Prepare the quotation, While preparing quotation see

enquiry review done by PPC & QA,take price as per the

price calculetion sheet. Send quote to customer/Agent.

Send the Offer to customer through e-mail.or Fax,Verbal

Follow up is done via email, Telephone,Fax. Discuss with

heads for the price negotiation.Negotiation is done

(Price,Payment Term,Delivery) Revised Quote send to

Customer 

If the quotation is rejected, analyse the quotation and find

out reason for the rejection. Note the analysis in enquiry

register.(ie. To find out the reasons Why we are not getthe order)

Ensure that the Order is complete in all respect as per the

quotation given, if incomplete ask customer to send

complete order. Note the order no in enquiry register.

Send Order with Order review format to PPC and Quality

department for study. If this is not executed then regret

letter is send to customer.We keep the details of 

regreated Orders for further analysis.

 After review of order by PPC & QA ,Order confirmation is

prepared on the basis of order received from customer.

Where we have to enter Item wise details and Order 

specifications like Cont. Type, Packing condition,T.C.

Type,Shipping Mark., other cert., order review details by

Qc and PPC,Destination etc.

Written By : Marketing Department

Date : 28.11.2009

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 After sending the order confirmation to customer some

times customer need the changes in the Existing PO

(change in payment,item,Delivery etc). Send

changed/canceled order with order amendment format to

QA & PPC department.Make change if possible and send

revised order confirmation to customer. Otherwise Cancel

the order. As per the payment condition given to customer follow up

for the advance or L/C before shipment of Goods.

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Standard Operating Procedure For Preparing Enquiry/Quotation/Order.

Organizational Structure:Organizational elements are structures that represent the legal and/or organizational vie

Organizational structure comprises:• Sales organization :

• Is responsible for distributing goods and services

• Is responsible for negotiating sales conditions

• Carries out each business transaction

• Every sales organization stands for a selling unit in the legal sense, bein

• Regional subdividing of the market can also be carried out with the help

• Is represented in the SAP by a four digit code

• Distribution Channel :

• Are the means through which the sales materials reach the customer

• Include - Retail trade, Wholesale trade, Direct Sales etc.

• Is represented in SAP by a two digit code

• Division :

• Is used to segment a business into product lines

• Allows you to make customer-specific agreements like Partial deliveries,

• Is represented in SAP by a two digit code

• Sales Area

• Is a combination of sales organization, distribution channel and division?

• Most of the SD transactions and analysis is done for a sales area.

• Shipping Points

• Is a fixed location responsible for scheduling and processing deliveries to

• A delivery is always carried out by one shipping point only.

• The shipping point depends on the - Delivering plant, Type of shipping (f • Is represente y a our igit co e in SAP

 

11 - RMD 28" , 12 - Flanges , 13 - GFM & Pipe , 14 - Press , 15 - Profile & section ,21 - SMS2 , 22 - WRM

HR , 23 - Ann & Pick (HRAP) , 24 - RMD-G2 , 25 - VSD-Wire , 31 - SMS1 , 32 - RMD-18" Val , 33 - VIED ,

VIED (Man) , 52 - VSD - Fasteners , 53 - Profiles & section(Man)

Divisions

Client

Company Code (1000-VPL)

10-Dometic 20-Export

1000-Viraj

Profiles Ltd.

Distribution Channels

Sales Organisations

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Transaction Code : VA11 --> Create

VA12 --> Change

VA13 --> Display

Menu Path :

Logistics----> Sales and Distribution ----> Sales ---> Inquiry ----

Step I Enter transaction code VA11

You can go to particular transaction through path as above

Screen 1

11EX - RMD 28"-EX , 12EX - Flanges-EX , 13EX - GFM & Pipe-EX , 14EX - Press-EX , 15EX - Profile & sectio

,21EX - SMS2-EX , 22EX - WRM -HR-EX , 23EX - Ann & Pick (HRAP)-EX , 24EX - RMD-G2-EX , 25EX - VSD-

EX , 31EX - SMS1-EX , 32EX - RMD-18" Val-EX , 33EX - VIED-EX , 51EX - VIED (Man)-EX , 52EX - VSD

Fasteners-EX , 53EX - Profiles & section(Man)-EX

11DO - RMD 28"-DO , 12DO - Flanges-DO , 13DO - GFM & Pipe-DO , 14DO - Press-DO , 15DO - Profile

section-DO ,21DO - SMS2-DO , 22DO - WRM -HR-DO , 23DO - Ann & Pick (HRAP)-DO , 24DO - RMD-G2-

25DO - VSD-Wire-DO , 31DO - SMS1-DO , 32DO - RMD-18" Val-DO , 33DO - VIED-DO , 51DO - VIED (M

DO , 52DO - VSD - Fasteners-DO , 53DO - Profiles & section(Man)-DO

11DE - RMD 28"-DE , 12DE - Flanges-DE , 13DE - GFM & Pipe-DE , 14DE - Press-DE , 15DE - Profile & se

DE ,21DE - SMS2-DE , 22DE - WRM -HR-DE , 23DE - Ann & Pick (HRAP)-DE , 24DE - RMD-G2-DE , 25D

VSD-Wire-DE , 31DE - SMS1-DE , 32DE - RMD-18" Val-DE , 33DE - VIED-DE , 51DE - VIED (Man)-DE , 5

VSD - Fasteners-DE , 53DE - Profiles & section(Man)-DE

Shipping Point

 

Sales Area

1000

10 20

11,12,13,1

4,15,21,22,

23,24,25,3

1,32,33,51,

52,53

11,12,13,1

4,15,21,22,

23,24,25,3

1,32,33,51,

52,53

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Screen 2 :

20 - Expor 10 - Dome

ZEIN - ExportZDIN - Domestic

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Screen 3

 

Note : For field help use key F4

Fill all Information as per your requirement and press Enter Key

Press F4 for customer selection

Press F4 for ship to party selection

Enquiry NO.

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Screen 4

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Screen 5

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VPL Exp. Inquiry 10000008 has been saved

Message no. V1311

After Approval from Quality Assurance department you can go for Quotation

(For change and Display Of enquiry you can follow same instructions by using tran. Code V

Step II Create Quotation With reference to Enquiry

Transaction Code : VA21 --> Create

VA22 --> ChangeVA23 --> Display

Menu Path :

Logistics----> Sales and Distribution ----> Sales ---> Quotation

Screen I

ZEQT - ExportZDQT - Domestic

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Screen II

 10

11121314152122232425313233515253

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Screen III

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Screen IV

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Screen V

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Screen VI

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VPL Exp. Quotation 20000606 has been saved

Message no. V1311(For change and Display Of enquiry you can follow same instructions by using tran. Code V

Step III How to take Quotation printout

Transaction Code : VA22 --> Change

Menu Path :

Logistics----> Sales and Distribution ----> Sales ---> Quotation

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Step IV Create Order With reference to Quotation

Transaction Code : VA01 --> Create

VA02 --> Change

VA03 --> Display

Menu Path :

Logistics----> Sales and Distribution ----> Sales ---> Order -----

Screen I

ZEXP - ExportZDOM - Domestic

2010

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1112131415

2122232425313233515253

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VPL Direct Export 30006827 has been saved

Message no. V1311

(For change and Display Of enquiry you can follow same instructions by using tran. Code V

Step V How to take order confirmation printout

Transaction Code : VA02 --> Change

Menu Path :

Logistics----> Sales and Distribution ----> Sales ---> Order -----

sele

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s of an enterprise and form a framework that supports all business activities.

responsible, for example, for product liability and other recourse claims made by custom

of sales organizations

pricing agreements, special payment terms etc.

customers, as well as replenishment deliveries to your own warehouses.

or example, train, truck) ,Loading equipment necessary

-

51 -

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> Create-VA11

n-EX

-Wire

-

&

O ,

an)-

tion-

E -

2DE

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t inquirystic inquiry

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11 RMD 28"12 Flange13 GFM & Pipe14 Press15 Profiles & Section

21 SMS222 WRM-HR23 Ann & Pick (HRAP)24 RMD-G225 VSD-Wire31 SMS132 RMD-18" Val33 VIED51 VIED (Man)52 VSD - Fastners53 Profile&Section(Man)

Enquiry date

Validity date from to

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In configured materils we have to enter classification values. Customer characteristics& Production characteristics. We have to enter only customer charactersFor entering the customer characteristics clickthis button,

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Production Characteristics

Customer Characteristics, You have to enter only customer Characteristics.You can take help (F4) for enteringcustomer Characteristics

After adding the customer characteristics click on thisbutton and save

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12 & VA13)

-----> Create-VA21

-

 After filling below detailsClick on the create withreference

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-- Domestic Quote

RMD 28"FlangeGFM & PipePressProfiles & SectionSMS2WRM-HR Ann & Pick (HRAP)RMD-G2VSD-WireSMS1RMD-18" ValVIEDVIED (Man)VSD - FastnersProfile&Section(Man)

Enter the enquiry no : 10000008 and

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To add Quote price double click on the item line andgo to condition tab select price condition ZPRO andadd the quote price here u can add rate per unit details

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 see e nex screen

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To add texts like port, description,country,shipping mark, loadingport,Material description,packing, Finaldestination.

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 After adding the textssave the document

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22 & VA23)

-----> Change-VA22

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> Create-VA01

- Export Quote- Domestic Quote

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RMD 28"FlangeGFM & PipePressProfiles & Section

SMS2WRM-HR Ann & Pick (HRAP)RMD-G2VSD-WireSMS1RMD-18" ValVIEDVIED (Man)VSD - FastnersProfile&Section(Man)

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To add Order price double click on the item line andgo to condition tab select price condition ZPRO andadd the quote price here u can rate per unit details

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 see the next screen

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To add texts like port, description,country,shipping mark, loadingport,Material description,packing, Finaldestination.

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 After adding the textssave the document

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02 & VA03)

Change-VA02

ct Issue output

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rs.

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Create Enquiry/ QC Approval

Path

Logistics----> Sales and Distribution ----> Sales ---> Inquiry -----> Create-VA11

VPL Dom. Inquiry 10000089 has been saved

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Without approval of QC you can't go for quotation

How to give QC approval

1) Change Enquiry Document VA12

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Waiting for Approval

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Save the Document

 After this you can Quote the enquiry

 Approved

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Create Quote

Path

Logistics----> Sales and Distribution ----> Sales ---> Quotation -----> Create-VA21

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Create Order 

Path

Logistics----> Sales and Distribution ----> Sales ---> Order-----> Create-VA01

Here the procedure for Domestic,Deemed and export Sale is Same in this case you have change the S

For Domestic Sales -- > ZDOM

For Export Sales -- > ZEXP

For Deemed Export Sales -- > ZDEXP

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To add output

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To see output

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ales Type only

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Create Contracts

Path

Logistics----> Sales and Distribution ----> Master Data ---> Agreements-----> Con

Choose Contract Type - ZCQ

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Save , one contract no is generated by system use this no while entering the order against the contract

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2) Create Order - VA01

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When you add the second order the contact automatically updates the order Qty 25 (50 - order 1 Qty 2

 

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racts --->Create VA41

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Shipment Single Order 

Steps in Shipment

1) Create Outbound Delivery

2) Post Goods Issue

3) Billing

4) Excise Invoice

1) Create Outbound Delivery

Path

Logistics----> Sales and Distribution ----> Shipping and Transportatio ---> Out bound Delivery --->Create ---> Singl

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Give the picking Quantity here eg.

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Select the item line and add partial qty eg 2

Select the Packing Material and click (eg Bundle). Savethe Out bound delivery. For PGI tran VL02N then click ontab PGI

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3) Billing

Path

Sales and Distribution ---> Billing ----> Billing Document ----> VF01 Create

Here add outbound delivery no and enter 

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4) Excise Invoice ,90000320

Type command : /nj1iln -> you will see new menu bar 

Path

Indirect Tax ---> Sales/Outbound Movement ---> Excise Invoice ---> For Sales Order ---> J1ILN- Outgoin

Click on Tab - From Billing

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save

To print Excise Invoice

J1ip

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Document- VLO1N with ref. sales order 

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5 Ton

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g excise invoice create/change

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Consignment Sale

Steps in Consignment Sale

1) Consignment Fill Up

A) Create a order in the name of Agent

B) Select Order Type ZKB-consignment fill up

C) Create Outbound Delivery and PGI

D) Create Billing here select billing type as ZKB

In billing use sales type - zedp proforma invoice

E) Create Excise invoice and despatch the goods

F) The material at Agent's ware house is Viraj's asset, Agent pay Viraj after selling the goods to othe

2) Consignment Issue

A) Create a order in the name of Agent

B) Select Order Type ZKE-consignment Issue

C) Create Order of Quantity sold by Agent

D) Create Out bound delivery and PGI

E) Create Billing and Posting of Billing to Account.F) Posting of Billing to account is done after receiving the bill from agent

1) Consignment Fill Up

Path

A) Logistics----> Sales and Distribution ----> Sales ---> Order-----> Create-VA01

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B) Create Outbound DeliveryPath

Logistics----> Sales and Distribution ----> Shipping and Transportatio ---> Out bound Delivery --->Create ---

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Outbound Delivery 80000443 has been saved

PGI ----> VL02N

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C) Billing

Path

Sales and Distribution ---> Billing ----> Billing Document ----> VF01 Create

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Billing Document 90000333 has been saved

D) Excise Invoice

Type command : /nj1iln -> you will see new menu bar 

Path

Indirect Tax ---> Sales/Outbound Movement ---> Excise Invoice ---> For Sales Order ---> J1ILN- O

Click on Tab - From Billing and add billing no

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2) Consignment Issue

A) Create a order in the name of Agent

B) Select Order Type ZKE-consignment Issue

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D) Create Out bound delivery and PGI

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Outbound Delivery 80000445 has been saved

For PGI - VL02N

E) Create Billing and Posting of Billing to Account.

Path

Sales and Distribution ---> Billing ----> Billing Document ----> VF01 Create

Here add outbound delivery no and enter 

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Posting of Billing to Account ---> VF02

 Add BillingClick on Ico

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1) Consignment Pick up- Material pick up from agent

Steps

 A) Make consignment Pick up order in the name of Agent

B) Select Order Type ZKA, mention the order reason - ie Poor Quality etc., remove credit limit from deli

C) Add the quantity to return back from Agent, Out bound delivery

D) After making Outbound delivery the stock from Agent reduces and Excise duty reverse takes place,

A) Make consignment Pick up order in the name of Agent

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Out Bound Delivery - VL01N

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For PGI - VL02N

2) Consignment Return- Material return from customer via Agent

Steps

 A) Make consignment return order in the name of Agent

B) Select Order Type ZKR, mention the order reason - ie Poor Quality etc., remove credit limit from deliC) Add the quantity to return back from Agent, Out bound delivery

D) Reverse Billing

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C) Add the quantity to return back from Agent, Out bound delivery - VL01N

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For Post Goods Receipt --- > VL02N

D) Reverse Billing - VF01

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party

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utgoing excise invoice create/change

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Document no andn

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ery Block

also agents account updates

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ery Block

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Job Work

Steps in Job Work

1) Receive Material Receipt For Job Work

2) Create Partial/Full Delivery

3) Create Out bound Delivery

4) Create Billing

1) Receive Material Receipt For Job Work

Path

Logistics----> Sales and Distribution ----> Master Data ---> Agreements-----> Contracts ----> Creat

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2) Create Partial/Full Delivery

Path

Logistics----> Sales and Distribution ----> Sales ---> Order-----> Create-VA01

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Here you can make full delivery or partial delivery eg. 20mt material is ready you can send this to customer, rest 30mt in second lot

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2) Create Out Bound Delivery - VL01N

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For PGI - VL02N and click on Post goods Issue

Outbound Delivery 80000449 has been saved

4) Create Billing - VF01 -----> add outbound delivery no and save

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Document 90000338 saved

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VA41

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Scrap Sale

Steps in Scrap Sale

1) Create order - (order of material to be sale)

2) Create Billing

3) Create Excise Invoice

1) Create order - (order of material to be sale)

Path

Logistics----> Sales and Distribution ----> Sales ---> Order-----> Create-VA01

Choose Sales Type - ZSS

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2) Create Billing In scrap sale we not doing outbound delivery because we are not maintaining

Path

Sales and Distribution ---> Billing ----> Billing Document ----> VF01 Create

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Document 90000340 saved

4) Excise Invoice

Type command : /nj1iln -> you will see new menu bar 

Path

Indirect Tax ---> Sales/Outbound Movement ---> Excise Invoice ---> For Sales Order ---> J1ILN- O

Click on Tab - From Billing

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tock of Scrap

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utgoing excise invoice create/change

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Debit/Credit Memo

Steps

1) Create order - (order of material for which you are creating debit/credit memo)

2) Create Billing

 

1) Create order -

For Debit memo choose order type as - ZDR

For Debit Credit choose order type as - ZCR

Path

Logistics----> Sales and Distribution ----> Sales ---> Order-----> Create-VA01

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Debit Memo Request 70000016 has been saved

2) Create Billing

Path

Sales and Distribution ---> Billing ----> Billing Document ----> VF01 Create

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Document 90000343 saved

Note : For creadit memo use similar steps , only change is the order type ZCR

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Returns (Domestic/Export)

Steps

1) Create order return material

2) Create Delivery receipt

2) Create Return Billing

 

1) Create order return material

Select order Type ZDRE

For Domestic Material Return Use distribution channel Domestic

For Export Material Return Use distribution channel Export

Path

Logistics----> Sales and Distribution ----> Sales ---> Order-----> Create-VA01

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2) Create Delivery receipt

Path

Logistics----> Sales and Distribution ----> Shipping and Transportatio ---> Out bound Delivery --->Create ---

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> Single Document- VLO1N with ref. sales order 

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Combine Order Shipment

Shipment of two different orders of same customer 

1) Make/select two order 

Sales and Distribution --- > Sales ---> Order ---> VA01 Create

Suppose there are two orders 488 and 489 of same customer then how shipment takes place see the procedur 

1) Collective Processin of Delivery

Path

Sales and Distriobution ----> Shipping and transportation --->Out bound Delivery ---> Create ---> Collective proc

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You will get here combine delivery Document no. Use this no.and do PGI

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essing of delivery Due for del.---> VL10A or VL10C

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Shipment From Ware House

Steps in Shipment

1) Create order  for the following process order is required

2) Create Outbound Delivery

3) Create Transfer Order 

4) Confirm Transfer Order 

5) Post Goods Issue

6) Billing

7) Excise Invoice

1) Create order 

These two additional Steps We have to do Rest things are same asusual shipment.

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1) Create Outbound Delivery

Path

Logistics----> Sales and Distribution ----> Shipping and Transportatio ---> Out bound Delivery --->Create ---

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3) Create Transfer Order : VL02N or you can go the screen by LT03 transaction

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Transfer order 0000020279 created

4) Confirm Transfer Order 

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Transfer order 0000020279 confirmed

5) Post Goods Issue

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After this you have to do billing and excise invoice

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clik on save button

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Combine Delivery Shipment

Shipment of two different delivery of same customer 

1) Make two Orders

2) Make two delivery

3) P.G.I.

4) Combine Billing

5) Excise Invoice

1) Make/select two order 

Sales and Distribution --- > Sales ---> Order ---> VA01 Create

Suppose there are two orders 767 and 768 of same customer then how shipment takes place see the p

2) Make/select two delivery - VL01N

Suppose there are two delivery 80000609 and 80000610 of same customer then how shipment takesmake PGI of respective delivery.

 

3) Combine Billing - VF04

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select delivery nos. and click on

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select these delivery and click on

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Go to tran VF02 and give the billing no you will see the following combine billing

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rocedure

lace see the procedure

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How to lock the item

Go to item in order double click, go to tab schedule lines

In delivery block column give reason

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Suppose you have 10 mt order for thick wire and you want to deliver 5 mt out of 10 mt

for this purpose while making delivery you have to change delivery qty 5 mt and picking qty 5 m

(by default the total order qty comes in place of delivery qty ie 10 mt)

To change entry setup eg decimal place, date format

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t

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Create Billing VF01

How to add the freight and insurance in billing first go to header level

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CLICK ON THIS ICON

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Inter Unit Transfer/Captive Transfer 

In inter unit transfer Receiving plant is Buyer and supplying plant is seller.

For example the WRM plant wants Billets from SMS2 the steps are as below

 

1) WRM plant makes the stock transfer order 

2) SMS plant makes outbound delivery as per the STO

3) SMS makes billing

4) Excise Invoice

5) Goods received by WRM

1) STO (Stock transfer Order)

Path : Logistic System ----> Material Mgmt. ----> Purchasing ----> Purchase Order --->Create----> ME21

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Save

Inter Unit created under the number 4500000389

Message no. 06017

1) Create Outbound Delivery

Path

SD ---> Shipping and Transportation ----> Outbound Delivery ---> Create -----> Collective Processing o

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Slect the line 4

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Slect the two line

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Sele

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Select this document (out bound delivery no.)and do picking,billing and excise invoice as usualprocess

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N

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f documents due for delivery ---> VL10G-Sales Order and PO

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500000389 and click on background

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500000389 and click on View Log

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ct the line and click on tab Document

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Reports List

SR.NO. PRINTING REPORTS

1 Country wise Quotation given and status

2 Monthly Customer wise sales order booking details

3 Monthly gradewise order booking,sales,pending with amount

4 Currency Wise order Booking Summary5 List of customer's - order not received from last 3 months

6 Order Wise despatch Details

7 Status of Customer's order - Summary

8 Country/Party wise monthly Booking order summary

9 Customer Wise Pending Slaes Order 

10 Country/Party wise monthly pending order summary

11 Currency Wise pending order Summary

12 Monthly container despatch details with amount

13 Monthly Customer/agent/country wise sales report

14 Customer/Agent Address - lables

15 Customer list with Agent name

16 MIS report country/Year/Product wise order booking report17 ITEM WISE DESPATCH DETAILS

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Name