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Quality Improvement Techniques to
Improve Care CoordinationJune 19, 2012
This webcast will begin at 12:00pm Eastern.
Please hold until Larry Hinkle starts the conference.
The audio portion of this event will be broadcast through your computer speakers. You may also access it by dialing
800 619 2731
This event is sponsored by The Commonwealth Fund
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Assuring Better Child Health and Development (ABCD)
To strengthen states’ capacity to deliver care that supports young children’s healthy development Oriented toward preventive care and early
identification Policy and systems improvement at the state
level Quality improvement at the primary care
practice level Supported by The Commonwealth Fund
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NHMA
ME
NJ
CTRI
DE
VT
NY
DC
MD
NC
PA
VAWV
FL
GA
SC
KY
IN OH
MI
TN
MSAL
MO
IL
IA
MN
WI
LA
AR
OK
TX
KS
NE
ND
SD
HI
MT
WY
UT
CO
AK
AZ
NM
IDOR
WA
NV
CA
PR
ABCD states
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ABCD III: Why linkages and care coordination?
Effective developmental interventions generally involve more than one provider or system of care
Various types of providers offer developmental screening and need to make appropriate referrals
Young children often fall through the cracks
ABCD III levels of intervention
Primary care practices (e.g. care coordination protocols)
Community linkages (e.g. common referral and feedback forms)
State systems (e.g. data system linkages)
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ABCD III strategies
Developing consistent instruments, tools and processes
Using provider incentives Implementing continuous improvement
strategies Linking data systems Improving systems Building consensus and/or shared visions to
promote spread and ensure sustainability
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Today’s Agenda• Welcome and Introductions
– Jill Rosenthal, Program Director, National Academy for State Health Policy (NASHP)
• Quality Improvement Projects and the Value of State Participation
– Susan Castellano, Acting Director, Performance Measurement and Quality Improvement Division, Minnesota Department of Human Services
• Incentivizing and Facilitating Quality Improvement Projects to Improve Care Coordination in Illinois
– Juanona Brewster, Director, Early Childhood Development; Illinois Chapter, American Academy of Pediatrics
•Quality Improvement in a Medicaid Managed Care Environment: Oregon’s Performance Improvement Project
– Charles Gallia, Senior Policy Advisor, Division of Medical Assistance Programs, Oregon Department of Human Services
•Q&A
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