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© SYBEX Inc. 2005. All Rights Reserved.
Session 7Other Planning
Processes:Final Planning
Touches
© SYBEX Inc. 2005. All Rights Reserved.
Learning Objectives
• Understand human resource planning
• Understand quality planning• Understand risk identification and
development of mitigation strategies• Understand procurement planning
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There are three basic types of project interfaces we consider in any given project planning scenario:– Organizational– Technical– Interpersonal
Human Resource Planning
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You Decide
You are the PM for an electronics firm embarking on a new project. Decide which of the following are operational, technical or interpersonal interfaces.– Development of a Marketing brochure– Bringing a hardware engineer onto the team– Designing a new movement detection card– Using a Database Administrator (DBA) to
design a new database– Persuading the software and hardware
engineers to work together– Working with upstream channel vendors for the
new product’s release
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Roles and Responsibilities
Worksheet• Title: Provide the team member
title
• Role: Describe the role this individual will be playing
• Primary responsibilities: Describe in detail the responsibilities you see this person fulfilling. (Bulleted format is fine.)
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Project Organization Chart
A project organizational chart might be a helpful document to create
Project Sponsor
Project Manager
Software Team Lead
Hardware Team Lead
Network Team Lead
Training Team Lead
SW Developer 1
SW Developer 2
HW Engineer 1
HW Engineer 2
NW Technician 1
NW Technician 2
Technical Writer
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A Staffing Management Plan details how and when you’ll be bringing project staff onto and releasing them from the project.
Staffing Management Plan
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Negotiating with functional managers
– Who’s on your “dream team”?
– Set up meetings with functional managers
– Ask for dream team members from the respective functional managers
• Interviewing potential team members
– Skill level
– Project experience
– Interpersonal skills
Staff Acquisition
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Quality Planning
• Tools and Techniques– Benchmarking– Flowcharting and process diagramming– Cost of quality
• Prevention• Appraisal• Failure
– Quality management plan
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Quality Management Plan
• Documents the output from quality planning tools and techniques. The document lists:– Quality activities that will be performed– Procedures used to complete the quality
activities– Resources required
• Methods used to manage control:– Metrics– Checklists– Exit criteria
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Risk PlanningKey to project success
– Risk identification– Risk Analysis
• Severity• Probability
– Risk Response• Preventative action• Contingency action
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Some Risk Identification Questions
• Is the activity on the critical path?• Is this a complex activity?• Does the activity involve a new or unfamiliar technology?• Does the activity have multiple dependencies?• Have we had problems with similar tasks in previous projects?• Is this activity controlled by outside influences (permits, etc.)?• Are there inexperienced resources assigned to the activity?• Are there adequate resources assigned to the activity?• Does this activity involve an integrated system?• Are we unfamiliar with the hardware, software, equipment or
tools we’re going to use for the activity?For those questions that you answered yes, ask yourself the
following questions:• What issues or problems might occur?• What problems occurred with similar activities in the past?• What could cause this problem?
© SYBEX Inc. 2005. All Rights Reserved.
Risk Response• Risk response is one of the most
important elements of risk planning:– Avoidance – Mitigation– Transference – Acceptance
• Preventative Action– What can be done to prevent the problem?– What can be done to minimize the likelihood
of it happening?– Are these actions cost-effective?– Are there resources available to implement
the actions?• Contingency Actions
– If the problem cannot be prevented, what are the most likely impacts to the project?
– What can be done to minimize these impacts?
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Risk Management Plan• The plan consists of:
– Description of each risk– Risk probability (H/M/L)– Impact to the project if the risk occurs– Risk severity (H/M/L)– Preventative or contingency action
plan
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You Decide
• Consider the porch-building project. Use the Risk Management Template.– Working in teams of 2-3, what are the risks
you identify?– How will you deal with those risks should
they arise?– Can you prevent any of the risks from
occurring?
• Share your findings with the rest of the group
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Communications Plan• Deals with the What, Who, and How of
communications• See Communications Plan template• Team member communications
– Remember that team members are people too– Be interested in them as people and as workers
• Stakeholder communications– What aspects of the project plan will this
stakeholder be interested in?– Think about the probable benefits or concerns of
the stakeholder?– What messages should you be conveying to this
stakeholder?
© SYBEX Inc. 2005. All Rights Reserved.
Procurement Planning
• Two groups of people can help you with the project:– Vendors – People that sell you a product or
service– Contractors – People that work for you on
the project
• Make or Buy Analysis reveals a need for vendors or contractors– Equipment– Staff Augmentation– Other goods or services
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Types of Contracts
• Fixed price contracts• Cost reimbursable contracts• Time and materials contracts
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Vendor Solicitation
• Request for Proposal (RFP)• Request for Quotation (RFQ)• Request for Information (RFI)• Invitation for Bid (IFB)• Vendor selection criteria
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Chaptal Winery Case Study
• Examine the Chaptal budget line items– Do you agree?– How were the line items derived?
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End of Chapter Review Q&A
Instructor Hand-out Q&A• Go over end-of-chapter review
questions• Instructor to hand out additional
questions (POP QUIZ TIME!)
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Next Steps• For this session:
– Know the three types of resources used on a project– Understand how to create a Responsibility Assignment
Matrix– Know how to create a Project Organization Chart and
Roles and Responsibilities Worksheet– Know how to plan for risks, and what questions to ask– Know how to respond to risks– Understand how Procurement Planning is preformed– Know the types of contracts– Know how to solicit for vendors
• For next session– Read Chapter 7 and complete the end of chapter
review questions.– Work through the continuation of the Chaptal Winery
case study found at the end of Chapter 7
Recommended