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© 2009, Confidential WMHL Ltd Others Perception ‘Testing’ slows my project down, costs too much money and we still have faults in production! Still testers ask for more funding, education, people, and so on….. Testers give me lots of data, but can’t tell me if it’s OK to go live or even if they’ve finished testing!
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© 2009, Confidential WMHL Ltd
Perception is Reality!TMF October 2009
© 2009, Confidential WMHL Ltd
Testers Perception• Testing is considered a major area for
improvement in many organisations• And yet, we still feel undervalued?
– We ‘battle’ to get our message across– We continue to improve communications
skills – We obtain certification for greater credibility– We strive for earlier exposure to
stakeholders and management
© 2009, Confidential WMHL Ltd
Others Perception• ‘Testing’ slows my project down,
costs too much money and we still have faults in production!
• Still testers ask for more funding, education, people, and so on…..
• Testers give me lots of data, but can’t tell me if it’s OK to go live or even if they’ve finished testing!
© 2009, Confidential WMHL Ltd
So What?• OK, so I paraphrase and polarise to
make a point• I hear this all the time though• How much of this sounds familiar to
you?• So, how did we get here?
– If we can understand this question maybe we can find another way
© 2009, Confidential WMHL Ltd
Firstly…..• Most people go to work to do a good
job, not to make life difficult for testers• Most people have a focus on making
progress, moving forward, and enhancing the business to the best of their ability
• If others disagree with us, maybe they have a point!
© 2009, Confidential WMHL Ltd
My Perception of Testing History
When life was simple!• Mainframes ruled• Developers tested their code
thoroughly– Or they’d lose days out of their schedule
• Test environments were realistic• Project budgets included test activity
Many of today’s senior managers ‘grew up’ in this environment
© 2009, Confidential WMHL Ltd
My Perception of Testing History
Then things got harder!• Distributed architecture• Integration with multiple systems• Distributed teams• Test environments not representative• Etc, etc, etc…..• Quality suffered:
– Creation of dedicated tester roles– Independent testing– Testing suppliers, test centres, a whole industry!– Developers given ‘permission’ to abdicate responsibility for
testing
Testing budgets created but project budgets not reduced!
© 2009, Confidential WMHL Ltd
My Perception of Testing History
Original view of test maturityMulti-disciplined team
Independent Testers
Specialist testers within the team
New Multi-disciplined team
?
© 2009, Confidential WMHL Ltd
And Today!• Did we create a monster?• Is the perception of others our fault? • Are we following the original test
maturity model?– Agile has multi-disciplined teams– Most organisations I talk to are keen to
integrate testers within teams rather than have them independent now
– Are we resisting the inevitable?
© 2009, Confidential WMHL Ltd
Where to Next?
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