© 2001 Campus Pipeline, Inc. All Rights reserved. © 2001 Campus Pipeline, Inc. This work is the...

© 2001 Campus Pipeline, Inc. All Rights reserved.

© 2001 Campus Pipeline, Inc. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

© 2001 Campus Pipeline, Inc. All Rights reserved.

Today’s Discussion

The unified digital campus

The purpose of this presentation is to give a general overview of North Shore Community College’s implementation of a unified digital campus.

© 2001 Campus Pipeline, Inc. All Rights reserved.

North Shore Community College

• One of 15 CC’s in MA• Four campus locations• 6200 credit/4200 non• SCT Banner 5.x• Novell GroupWise• Blackboard Courses• Touchnet Payment• SmartForce eLearning• SmartThinking eTutoring

© 2001 Campus Pipeline, Inc. All Rights reserved.

Admin / Staff

Affiliated Organizations

Alumni

Faculty

Friends and Family

Prospective Students

Students

© 2001 Campus Pipeline, Inc. All Rights reserved.

The Vision

How can we achieve anytime/anywhere services, reduce back office work, and

also ensure that our end users will be able to use the

technology in the easiest fashion possible?

© 2001 Campus Pipeline, Inc. All Rights reserved.

Portal?

A portal alone will not solve the unique challenges faced in the higher education technology environment.

© 2001 Campus Pipeline, Inc. All Rights reserved.

From Portal to Platform

However, a portal combined with robust integration infrastructure and a suite of integrated applications can create a powerful platform that provides a customized digital campus to all institutional constituents.

© 2001 Campus Pipeline, Inc. All Rights reserved.

Portal

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Integration Infrastructure

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Integrated Applications

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Unifying the Digital Campus

Campus Pipeline provided all of the critical elements for creating and unifying North Shore’s digital campus.

© 2001 Campus Pipeline, Inc. All Rights reserved.

NSCC’s Methodology

• Integrate people, process and technology

• Align the digital campus initiative with NSCC’s strategic vision

Process

Technology

People

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Three-Phased Methodology

AssessAssess

PlanPlan

ImplementImplement

Communicate

Support

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Portal Options – Overcoming the Primary Obstacle

NSCC launched a Comprehensive Information Campaign:

• The CIO gave 12 formal presentations to the community (student classes, mgmt, all faculty)

• Surveys were distributed and results were disseminated back to the community

• End Result – Vote was almost unanimous to move forward (only 3 dissensions)

© 2001 Campus Pipeline, Inc. All Rights reserved.

Implementation Questions

1. How would we rollout Pipeline?2. Who would receive Pipeline accounts?3. How would students activate their accounts?4. How would we integrate Pipeline e-mail?5. What account naming convention would we choose?6. What process modifications required to provide (24 x 7)

access?7. How would account activation errors be resolved?8. What SCT services would initially be enabled?

© 2001 Campus Pipeline, Inc. All Rights reserved.

Recommended Success Formula

Service Phase

Campus Readiness Review Assess

Digital Campus Visioning Workshop Plan

Technical Planning Workshop Plan

Project Planning Workshop Plan

Remote installation / Migration Implement

System Administration Training Implement

Campus Pipeline Integration Protocol (CPIP) Training

Implement

Train the Trainers Certification* Implement

Instructor Orientation Implement

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Implementation Timeline

Jan 2000 - Order Web ModulesFeb. Order HW and attend training

Begin information campaignMarch - Install Hardware and SCT Web products

Form TeamsApril - Install Pipeline Software Resolve email integration issuesMay - Load test data into Pipeline Test Pipeline to Banner Web integrationJune - Load data from Banner into CP production Go Live - Continue to monitor and modify eventsAugust - Pilot Web RegistrationJan. 2001 - Full Web Registration - 50% of students usedMarch - Install Payment GatewayMay - Learning Managmenet System IntegrationSept. - CBT system integration

© 2001 Campus Pipeline, Inc. All Rights reserved.

ROI - HW/SW & Personnel Costs

• Campus Pipeline - 2 NT servers $30,000• Oracle Appl. Server – NT $8,000• SCT Web (Faculty & Student) $60,000• Touchnet Payment Gateway w/hw $29,000• IS Resources Estimated $125,000• Training for IS staff $6,000• Pipeline Software $90,000• Blackboard Server & Software $15,000• CBT Server and Software $43,000 Total Cost $406,000Actual NSCC funds after Grants $297,000

© 2001 Campus Pipeline, Inc. All Rights reserved.

Campus Pipeline Server

HTTPS

Web Server

LDAP

SMTP

Import/Export

CPIP

Single Sign-on

Single Session

POP/IMAP

Email Server

ExternalLDAP

LDAP

LDAPv3

Calendar

© 2001 Campus Pipeline, Inc. All Rights reserved.

Life After Campus Pipeline• Self service model – #1 priority of fixing an inefficient

registration process was achieved• Increased awareness and support by employees that the

Web can work• Raised awareness in student support offices leading to

more creative thinking on their redesign process• Self service model is becoming part of our culture and

leading to resource savings • Faculty are utilizing the self service tools• Generated collaboration that the online environment can

truly be functional and lead to overall better services. • Advising – no required pin – realization that existing process

wasn’t consistent.

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• Reduced mailings $151,956– (Schedules, grades, master schedules,etc)

• Reduced back office support $142,950– Self Service Model

• General communications $25,000• Web databases $9,300• Distance Ed. support (in house) $197,750• 24 x 7 in-house support $63,000

-----------Total Estimated 3yr. ROI $589,956

ROI – Major Categories (3 yr. Projections)

Product Demonstration

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Proven by 100+ Schools

© 2001 Campus Pipeline, Inc. All Rights reserved.

Campus Pipeline, Inc.• Founded in 1998; based in Salt Lake

City, Utah

• Solid leadership team

• 150 employees in U.S. & Canada

• $87 million in funding from strategic investors

• Strong technology partnerships with industry leaders

• Upside magazine—one of the top 100 private companies, May 2001

• Exclusively focused on higher education with mission to unify the digital campus

© 2001 Campus Pipeline, Inc. All Rights reserved.

QUESTIONS?

Jono Smith

Account Executive

jsmith@campuspipeline.com

202.236.1079

For more info about NSCC visit the following

URL: pyramid.nscc.mass.edu

© 2001 Campus Pipeline, Inc. All Rights reserved.

Thank You