The near future for artificial intelligence and conversation bots

The near future for artificial intelligence and conversation botsHello World!

Litlle annoyances

Big Dreams

But the reality

Some success

Loads of questions

Baby steps

different forms

Most promising/prominent Now: Bots

Of course bots existed before

Similarities● Mostly text input based

● Some form of learning

● Mainly on mobile

Different forms of BotsOmnipotent Self Contained Built in

Omnipotent

Self contained● Focused on one task

● Secure data

● Full control over your product

● But still a separate app

Built in● Several services provide ‘bot stores’

● No separate app needed

● Present where the users are

● No full control over data or design

When To use?● One or more clearly defined

(and related) tasks

● To dispense structured information

● In your app for specific situations

What is needed?● Clear goals and questions

● Clear answers

● Cleaned up data

● Good database structure

Facebook’s Big Bet on Bots● Easiest way to build a bot

● Simple tools available(https://developers.facebook.com/docs/messenger-platform)

● Biggest platform for bots now

● Familiar to users

UX consequences● Interfaces → Conversations

● How to present info in a speech bubble

● When to present the right info (location based?)

● Don’t be too intrusive

● Pay attention to structured info

The future for AI