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Tenk om ditt system var en personPål Eirik Paulsen
Managing UX Analyst, CapgeminiMobile Solutions | Technology | Capgemini Stavanger
2
Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
Personalia
Pål Eirik PaulsenMedieviter, Humanist
Bachelor i Kommunikasjon (Edinburgh) Master i Medievitenskap (Århus) UX’er siden 2001
Twitter: @paalpaulsen
3
Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
4
Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
5
Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
6
Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
7
Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
Quiz
… and you'll see why 1984 won't be like Nineteen Eighty-Four
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Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
Apple Macintosh, 1984
9
Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
10
Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
(Oh ...) Dear Bill ...
11
Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
Påstand
Et IT system ER en person
12
Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
Møt SAP
13
Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
Møt SharePoint
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Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
Møt familien Brand
15
Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
Møt familien Brand
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Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
Hva er poenget, Pål Eirik?
Et system er til for brukerne.
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Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
Hvilken type person burde systemer være?
Systemer skal yte service! Systemer skal hjelpe brukeren med å gjøre oppgaver! Systemer skal tilby ekstraverdi til brukeren!
Idealperson:
Concierge
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Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
Møt conciergene
Mailchimp.comDropbox.com
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Drittsystem! Lunsjseminar om brukervennlighet og UX
Copyright © 2015 Capgemini. All rights reserved.
Mobile Solutions | Technology | Capgemini Stavanger
Møt conciergene
Craigslist.orgFinn.no Wikipedia.org
The information contained in this presentation is proprietary.Copyright ©2015 Capgemini. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
www.capgemini.com/bim
About CapgeminiWith more than 140,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.6 billion.Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.
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