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We have worked with a design challenge that aims to create a more humanized legislation for the Swedish health care. We have worked from a patient perspective to design the health care service for them. This work will be used to review the liability law that regulates parts of the health care.
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© 2014 ANTROP
© 2014 ANTROP
84 000 patients spend
The Swedish National Board of Health and Welfare (Socialstyrelsen) 2013
€ 170 000 000
460 000 unnecessary days
© 2014 ANTROP
Bertil
Bertil
© 2014 ANTROP
65
Now Then
An aging population
© 2014 ANTROP
More symptoms can be cured
© 2014 ANTROP
Care seen as production
Löpande band bild
Care is seen as production
© 2014 ANTROP
Care for individual symtoms …
© 2014 ANTROP
… instead of the patient as a whole
© 2014 ANTROP
Service Design +
Health Care
© 2014 ANTROP
We get stuck on the legislation …
© 2014 ANTROP
Humanised legislation
© 2014 ANTROP
Bertil 80 years, multiple conditions:
“I am not able of taking care of myself at home”
Negative experienceAmbulance
Home care
House
Emergency
Local GP
Geriatrics
Infection
Cardiologist
Surgeon
May June July August
Ambulance Negative experience
Bertil 80, multiple conditions: ”I am not able to take care of myself at home”
© 2014 ANTROP
How can the care be coordinated better?
How can more of the
care be given at home?
© 2014 ANTROP
Bild på workshopvägg
© 2014 ANTROP
The VIP patients
© 2014 ANTROP
MOBILE GERIATRIC TEAM
?
My Medication
!
ONE STOP CLINIC
PATIENT & PRIMARY CONTACT
My Visits
2
3
32 41 21
My Contact
Info!
© 2014 ANTROP
PATIENTSSOCIETY
HEALTHCARE PROFESSIONALS
© 2014 ANTROP
© 2014 ANTROP
© 2014 ANTROP
Humanised legislation Creating value for quality of life
Bilder och namn på oss som har lett arbetet
erik.hammarstrom@antrop.se jonas.gumbel@svid.se anna.ingmanson@regeringskansliet.se
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