Design vs.Cancer: Patients Win UXDC 2017

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UXDC 2017Carol Smith@carologic

Design vs. Cancer: Patients Win

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

IBM Health Corps

• Engage communities.

• Harness data.

• Transform health.

• American Cancer Society - Global

• NCCN (cancer treatment guidelines)

• Global health partners – CHAI– Ministries of Health in Ethiopia,

Nigeria, Uganda

https://www.ibmhealthcorps.org/

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

1 UX, 2 SW engineers, a technologist, a visualization architect and a business consultant move into a house… 

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Reasons for success in 3 weeks

1. Clear problem definition

2. Availability of experts

3. Close contact with team and users

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Sub-Saharan Africa

• Lower-income countries

• Fewer hospitals

• Fewer doctors

• Fewer medicines and equipment

• Even where services exist, people are unable to afford them

Problem: Cancer looks different in lower-income countries

People present late for treatment

Outcomes are poorAccess to treatment is limited

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Lack of awareness

of signs/symptoms

Stigma

Inability to get to health facility

Cancer treatment

Lack of diagnostic capacity

Lack of access to treatment

Communities

Leaking pipeline to treatment

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Availability to experts

• NCCN advisors– Guidelines supervisor– Pharmacist

• Nurse oncologists

• Academics

• Watson for Oncology team

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Experts Built Logic Maps

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Close contact = living together

+ VizD

“Delivering high value in a short time: co-location, agile and design thinking”Blog entry by Carol Smith: https://ibmhealthcorpsblog.wordpress.com/2016/09/

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Kanban – visible work

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Users – storyboarding, interviews…

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Rough, quick prototypes and discussions

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Final pieces: Everyone did data entry

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

ChemoQuant: Forecasting Tool

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Distribution of cancer across population

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

List of treatments to purchase

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Lack of awareness

of signs/symptoms

Stigma

Inability to get to health facility

Cancer treatment

Lack of diagnostic capacity

Access to treatment

Communities

Impact

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

3 reasons for success

1. Clear problem definition

2. Availability to experts

3. Close contact with team and users

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Work continues…

ACS partners in the fight for more birthdays

IBM Watson / Design vs. Cancer: Patients Win@carologic / UXDC 2017 @UXDC #UXDC2017

Contact Carol

in/CarolJSmith

@Carologic

slideshare.net/carologic

Lightning Round: Design in Healthcare

• Erin Golden• Panel Moderator

• Carol Smith• Design vs. Cancer: Patients Win

• Erika Harvey• Putting the Nurse into Healthcare

• Fatih Demir and Isa Jahnke• Design Principles for Augmented Reality MCI Systems

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