Converting the Crowd: Understanding Conversion Optimized Design

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Conversion optimization is the art of getting your website visitors to do what YOU want. Whether lead generation, e-commerce sales, application sign up or any other form of ‘action’, designing your website around the concept of conversion optimization is paramount to having it meet your organization’s goals. “Converting the Crowd” focuses on understanding conversion optimization and the impact it has on the design process. During the presentation we’ll discuss strategies and tools that can be used to help with your conversion optimization efforts.

Citation preview

Converting the CrowdUnderstanding

Conversion Optimized Design

Babson College GraduateFounder of Growth SparkBusinessWeek Top 25 Under 25WordCamp Boston Sponsor

Sample Goods

Conversion = Goals

Customer Acquisition

Customer Retention

Design Principles in Conversion

1. Audience Segmentation

2. Clear Messaging

3. Gaining Trust

4. Targeted Offering

5. Calls to Action

Tools For Measuring Conversion

Traffic Analytics: Google Analytics for WordPress

Behavior Analytics: CrazyEgg.com

Usability Testing: UserTesting.com

Split Testing: Shrimp Test WordPress Plugin

Lead Tracking: Gravity Forms WordPress Plugin

Conversion is the First Step

Thank Youross@growthspark.com@growthspark@rbeyeler

and happy conversions!!

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