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Presented at SexTech 2009
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A design approachto HIV+ Youth AdherenceMarch 22, 2009 | Carrie Chan and Jamin Hegeman
Project Mobile adherence service for HIV+ youth
Approach Ways to understand and find the right problem
Findings Insights and problem reframing
Overview
We are Nokia Design.San Francisco5 designers5 nationalities
Design is multidisciplinary.Nokia Corporate Responsibility and Relations Helsinki, Finland
Nokia Technology Institute Manaus, Brazil
International Maternal Pediatric and Adolescent AIDS Clinical Trials Washington DC, USA
University of California, San Francisco San Francisco, USA
Internet Sexuality Information Services, Inc. Oakland, USA
Nokia Innovation SummitOctober 20-21, 2008 | Båtvik, Finland
Importance of AdherenceMissing HIV medication doses reduces effectiveness of treatment and increases chance of resistance.
People miss doses because they forget.Top adherence reason highlighted at the summit.
Project ObjectiveDevelopment of a mobile reminder service to improve youth adherence to HIV medication regimen.
Design ObjectiveProvide human-centered design research to understand the HIV experience for youth and why they miss doses, and insights to guide and support the development of a solution.
Timeline
Nokia DesignService & UI Design
Nokia Technology InstituteINdT
International Maternal Pediatric Adolecent AIDS Clinical Trials IMPAACT
DESIGN RESEARCH PROTOTYPE PILOT STUDY REFINE CLINICAL TRIAL
Nokia Technology InstituteINdT
International Maternal Pediatric Adolecent AIDS Clinical Trials IMPAACT
Improve HIV youth adherence.
Will a mobile reminder be successful?
Design the right thing.
Understand the subject.
NOKIA DESIGN | Service & UI 16
What are we dealing with?
Understand the tools.
What’s possible?
Understand existing services.
MexicoZygoHUBS, SHM (UK consultancy)
mobile support network for HIV+
San FranciscoInternet Sexuality Info Services
sexual health text message service for youth
South Africafrog design, Nokia Siemens
text messages to HIV+ and TB people
Amsterdam, Uganda
improving health education and medicine adherence
PROJECT ZUMBIDO SEXINFO PROJECT M TEXT TO CHANGE
What’s been done?
Understand context.
San Francisco Bay AreaHigh concentration of HIV expertsOpen and supportive HIV community
What impact does environment have?
Understand people.
What is it like to be an HIV+ youth?
It’s not about getting youth to remember.
It’s an issue of motivation.Acceptance, maturity, support, and education drive motivation.
Motivation, behavior, lifestyle, and relationships all play a part. Remembering is only part of the equation.
The right problem:How can we motivate HIV positive youth to be healthy?
The way you approach the problem matters.
A design approach helps ensure you solve the right problem.
kiitos!
ContactCarrie Chan | Senior Designer | Nokia Designcarrie.1.chan@nokia.com
Jamin Hegeman | Senior Designer | Nokia Designjamin.hegeman@nokia.com
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