7±2 mythen des userzentrierten design

7±2 mythen des userzentrierten design

YOU ARE LIKE YOUR USERS

MYTHOS

1

Will

iam

Hud

son

and

Ale

x B

rych

ta .

Syn

tagm

Ltd

. 200

2

»Holding fast to personal preference by creating a solution that you like and failing to address the user’s needs is a major ingredient for project fail.«

YOU ARE LIKE YOUR USERS

MYTHOS

1

NOT

FACT 

1

MYTHOS

2

AESTHETICS ARE NOT IMPORTANT IF YOU HAVE GOOD USABILITY

»faceted search«

»faceted search«

»faceted search«

1

Towards an articulation of

interaction aesthetics

Jonas Löwgren

manuscript, June 16, 2009

to appear in

The New Review of Hypermedia and Multimedia

ABSTRACT

Even though the emerging field of user experience generally acknowl-

edges the importance of aesthetic qualities in interactive products and

services, there is a lack of approaches recognizing the fundamentally

temporal nature of interaction aesthetics. By means of interaction criti-

cism, I introduce four concepts that begin to characterize the aesthetic

qualities of interaction. Pliability refers to the sense of malleability and

tightly coupled interaction that makes the use of an interactive visualiza-

tion captivating. Rhythm is an important characteristic of certain types

of interaction, from the sub-second pacing of musical interaction to the

hour-scale ebb and flow of peripheral emotional communication. Drama-

turgical structure is not only a feature of online role-playing games, but

plays an important role in several design genres from the most mundane

to the more intellectually sophisticated. Fluency is a way to articulate the

gracefulness with which we are able to handle multiple demands for our

attention and action in augmented spaces.

Keywords: interaction aesthetics, aesthetic interaction qualities, expe-

riential qualities

pliability…refers to the user's sense of

shaping a malleable material in a tight loop of action and response.

»wirkungserfahrung«

MYTHOS

2

AESTHETICS ARE NOT IMPORTANT IF YOU HAVE GOOD USABILITY

FACT 

2EVEN

DESIGN IS TOO EXPENSIVE

MYTHOS

3

Robert N. Charette: Why Software Fails, IEEE Spectrum

Abbildung aus https://www.youtube.com/watch?v=O94kYyzqvTc

Robert N. Charette: Why Software Fails, IEEE Spectrum

Robert N. Charette: Why Software Fails, IEEE Spectrum

• http://tinyurl.com/poczd46

• User interface is the main source of frustration

• Change requests slow down development time

• Developers struggle with user interface and user experience

DESIGN IS TOO EXPENSIVE

MYTHOS

3FACT 

3EXTREMELYCOST-EFFECTIVE

CHOICES SHOULD ALWAYS BE LIMITED TO 7+/–2

MYTHOS

4

»These studies on memorizing nonsense then led some interface designers to conclude that only 7 items belong on a list or a slide, a conclusion which can be sustained only by not reading the paper. In fact Miller’s paper neither states nor implies rules for the amount of information to be shown in a presentation.«

Edward Tufte

»I recently re-read the 16-page article, and have concluded that there is absolutely nothing in his paper that can still help us develop better systems.«

Eric Schaffer

Users can only manage a certain amount of information at a time? Users don't want to wait for things to download? Users don't want to scroll? et al.

http://uxmyths.com