Embed Data and Information Quality Into Your Organisation's DNA

EMBEDDING DATA & INFORMATION QUALITY IN YOUR ORGANISATION’S DNA

JAY ZAIDI October 13, 2015

INFORMATION AND DATA QUALITY SUMMIT 2015, BALTIMORE

Copyright Information

These materials, and any part thereof, are protected under copyright law. The contents of this document may not be reproduced or transmitted in any form, in whole or in part, or by any means, mechanical or electronic, for any other use, without the express written consent of Jay Zaidi.

jayzaidi@alydata.com +1 703-861-9636

U.S.A.

CopyrightJayZaidi,AlyData2012-2015

1. “DAWN OF DATA”

4. CHANGE MANAGEMENT

Embedding Quality Into the DNA

2. TRANSFORMATION AGENDA

3. QUALITY MATTERS

For more information on Strategic Data Management & Analytics, visit www.alydata.com

5. CALL TO ACTION

AboutMe

IamtheFounderandManagingPartnerofAlyData.Asanentrepreneur,advisorandthoughtleaderinStrategicDataManagement.PriortofoundingAlyData,Ispent13yearsatFannieMaeandwasadirectreporttotheChiefDataOfficer.MyLinkedIn!profileisat-hNps://www.linkedin.com/in/javedzaidi.

influence organize mobilize

WELCOME TO

OF THE DAWN

DATA 1

WELCOMETOTHEDAWNOFDATA.

WEAREMOVINGFROMANIT-CENTRICTOADATA-CENTRICREALITY.

DATAISTHENEWSOIL.ITSPROUTSFLOWERSANDWEEDS.

ORGANISATION’SAREFACINGADATATSUNAMI.

VOLUMEISPROJECTEDTOGROW44TIMESBY2020.

SOCIAL,CLOUD,LOCATIONANDMOBILERULE.

DECENTRALISATIONANDDEMOCRATIZATIONOFDATAISINTRODUCINGNEWCHALLENGES.

ORGANISATIONSRUNONDATA.

SERIOUSCONSEQUENCESRESULTFROMUSINGBADQUALITYDATA.CopyrightJayZaidi,AlyData2012-2015

ORGANISATIONS NEED A TRANSFORMATION

AGENDA

FOCUSED ON PEOPLE AND CULTURE – TIED TO

BUSINESS DRIVERS CopyrightJayZaidi,AlyData2012-2015

SPONSORSHIIPFROMTHETOPANDLONGTERMINVESTMENTAREPRE-REQUISITESFORSUCCESS.

Ø  THIRDPARTYDATAISSUESØ  LACKOFQUALITYSTANDARDSØ  POORGOVERNANCEOFDATAØ  LACKOFACCOUNTABILITYFORQUALITYØ  COMPLEXDATA&ITSYSTEMSØ  COMPETINGPRIORITIESØ  DATASILOS

THISISCOMPLEX.THEREFOREREQUIRESATRANSFORMATIONEFFORTSPEARHEADEDFROMTHETOPOFTHEORGANISATION.CopyrightJayZaidi,AlyData2012-2015

THEREALITYISUGLYANDPRESENTSCOMPLEXCHALLENGES.

QUALITY MATTERS

A2002TDWIstudyWtled“DataQualityandtheBoNomLine:AchievingBusinessSuccessthroughaCommitmenttoHighQualityData”,esWmatedthatU.S.businesseslost$600Bduetobaddata.Thereport'sfindingswerebasedoninterviewswithindustryexperts,leading-edgecustomers,andsurveydatafrom647respondents.

Intoday’senvironment,thisesSmateisatleast$1Trillion.Thisisequivalentto6%ofU.S.GrossDomesScProduct.

Primarycauses–IncorrectData,ReconciliaWonIssues,DataDuplicaWon,Aging,andIncompletedata.

IMPACT OF BAD DATA AND INFORMATION QUALITY

USD455Billion

>USD1000Billion

SliceoftheUSGDP(6%to15%)

OrganizaSon’sOperaSngExpense(15%to45%)

CyberCrimes

DATAQUALITYISSUESGETFANNEDOUTASDATAFLOWSTHROUGHTHEINFORMATIONSUPPLYCHAIN.

THISRESULTSINTHECOMPOUNDINGOFREMEDIATIONCOSTSANDRECONCILIATIONISSUES.

“15to45%oftheopera/ngexpenseofvirtuallyallorganiza/onsisWASTEDduetoDataQualityissues"

AREALSTORYTHATSHOWSTHECONSEQUENCESOFDATAQUALITYISSUES.

HASTOCOMEFROMTHETOPANDWITHCONVICTION.

FORDISTHEONLYAUTOMAKERTHATDIDN’TNEEDAHANDOUTAFTERTHEFINANCIALCRASH.

FordMotorsusedqualityasthedrivertotransformitselffromamanufacturingcompanytoaconsumerproductcompany.

ResultedinU.S.$300Millioncostsavingandincreasedrevenues.

Inthe80’s,FordCEOJacquesNasserintroducedtheslogan“QualityisJob1.”

WasdrivenbycustomersaWsfacWonanddesiretogrowrevenues.1.5pointsofcustomersaWsfacWondrove1pointmoreloyalty,InNorthAmericathistranslatedintomorethan$2Billiononincrementalrevenueand$100millioninprofit.

HowFordMotorsachieveditsgoals-

Ø  Focusedonqualityateverystep–fromconcepttoproducWon,Ø  Investedintotalqualitymanagementtools,processandmeasurement,Ø  Trainedstaffinqualityconcepts,Ø  Diligentlymeasuredandimprovedqualityacrosstheproductsupplychain-

process-by-process,Ø  HadcommitmentfromeveryleveloftheorganizaWon,andØ  Incentedstafftofocusonquality.

CHANGE MANAGEMENT IS THE KEY TO SUCCESS

BLAH BLAH

STARTWITHANOUTLINEANDAFRAMEWORK.

ANDDEVELOPTHEVISIONANDSUCCESSFACTORS.

IMPLEMENTINGCHANGEISHARDWORK>INFLUENCE.ORGANISE.MOBILISE>GAINBUY-INFROMALLKEYSTAKEHOLDERS.

ImpedimentsYouWillFace>Budget.Time.Resourceskills.

ExplainwhatDATAQUALITYIs,Whyitiscomplex,andHowtheorganizaSonwilladdressit.

DEFINETHEENTIREDATAQUALITYPROCESSFROMREQUIREMENTSDEFINITIONTOMEASUREMENTANDREMEDIATION.INCORPORATEITINTOITDEVELOPMENT&GOVERNANCEPROCESS.

DEPLOYTOOLSANDANALYTICSTHATWILLMEASUREANDREPORTONDATAQUALITYACROSSTHEINFORMATIONSUPPLYCHAIN.

PEOPLE EDUCATESTAFFONDATAQUALITYCONCEPTSANDBESTPRACTICES.TRAINTHEMONPROCESSANDTOOLS.

ADDRESSTHEPROCESS,TECHNOLOGYANDPEOPLEDIMENSIONS

DON’TBOILTHEOCEAN.FOCUSONCRITICALDATAANDPROCESSES.CopyrightJayZaidi,AlyData2012-2015

SUPPORTINGCAPABILITIES.

Ø  DataqualitydimensionsØ  BusinessIntelligencefor

dataqualityØ  IssueloggingsystemØ  MetadataforCriWcal

DataØ  DatastoreinventoryØ  ExternalizeCalculaWon

andDerivaWonlogicØ  ExternalizequalityrulesØ  ReferenceandMaster

DataØ  DataqualitystandardsØ  Dataqualitypolicies

ProacWveReacWve

THEREAREMANYPROGRAMCOMPONENTS.PROACTIVE&REACTIVE.

AGILEDATAQUALITY.

Time-to-valueisimportanttothebusiness.EverydataqualityprojectandissueshouldusetheAgileMethodology.Waterfalltechniquesaren’tideal.

Startwithagoalorproblem.PrioriWzerequirementsandexecutesprints.EngageSubjectMaNerExpertsandstakeholdersthroughouttheprocess.

Projectsuccessrequirescross-funcWonalteamofSMEs,ScrumMastersandprojectstaff,coupledwithqualitymanagementbackground.

PROCESS

DEFINEPROGRAMMILESTONESANDREGULARLYSHOWPROGRESS.CopyrightJayZaidi,AlyData2012-2015

HIGHQUALITYDATAWILLHELPINTERNAL&EXTERNALCUSTOMERS.

YOURHARDWORKWILLRESULTINCOSTSAVINGSANDHIGHERPROFITS..CopyrightJayZaidi,AlyData2012-2015

CALL TO

ACTION 5

influence organize mobilize

GETLONGTERMCOMMITMENTFROMTOPLEVEL.ADDRESSALLSTAKEHOLDERNEEDS.

CAPTUREMETRICSACROSSTHEDATAQUALITYCYCLE(DEFINITION,MEASUREMENT,IMPROVEMENT.REMEDIATION.)

IMPLEMENTAGILEDATAQUALITY,FORFASTTIME-TO-VALUE.CopyrightJayZaidi,AlyData2012-2015

COMMUNICATE.COMMUNICATE,COMMUNICATE.

FORDATAQUALITYTOBEEMBEDDEDINYOURORGANIZATION’SDNA,ITHASTOBECOMEPARTOFTHEDAILYROUTINE–EASYTOUSE,ONTHEDESKTOP,PRE-BUILTUTILITIESANDRULELIBRARIES.

DataQualityisJob1.

www.alydata.com jayzaidi@alydata.com

References(ArWclesbyJayZaidi):Ø  UseDataAnalyWcsandFactsForGreatestImpactØ  UseDataVisualisaWonsToTellStoriesandGainInfluenceØ  5ReasonsDigitalSpringCleaningIsCriWcalForRiskManagementØ  The11DataManagementKnowledgeAreasØ  5TipsForSolvingEveryDataUser'sFrustraWonØ  4ImpedimentsToSelf-ServiceAnalyWcsØ  HighQualityData+AnalyWcs=DeepInsightsØ  UseTheDataManagementMaturityModelToGuideYourJourneyØ  6CoreComponentsofaDataQualityProgramØ  3AcWonsCanSaveYourOrganisaWonMillionsØ  OrganisaWonCanSaveMillionsByApplyingThisDataRuleØ  ThePoliWcsofDataØ  12CriteriaForSelecWngaDataQualityToolØ  MethodologyForSelecWngaDataQualityToolØ  7RootCausesFortheHighCostofBadDataØ  BadDataIsCosWngtheU.S.AtLeast6%ofItsGDPØ  5DataQualityBestPracWcesØ  4ReasonsWhyDataDeservesaSeatattheTableØ  Who'sOnPointForData?Ø  DataWithoutContextisDataPornØ  GotDarkData?DoSomethingAboutItØ  SeriousImplicaWonsoftheDarkSideofBigDataØ  Re-thinkingInformaWonSecurityandDataGovernanceØ  DataQualityisJob1andHere'sWhy?Ø  Whatisthisthingcalled"DataQuality"?Ø  3ComponentsofanInformaWonSecurityFramework

Embed Data and Information Quality Into Your Organisation's DNA

Data & Analytics

EMBED Visio

Euan semple: Organisation's Don't Tweet, People Do

Security Analytics: Risk Analysis for an Organisation's Incident

Testing Issuu Embed

805 embed youtube

Embed Edd Ness

Leading Change: 5 ways to transform your organisation's culture

The NHS Employers organisation's submission to the Doctors .../media/Employers/Documents/Pay a… · The NHS Employers organisation's submission to the Doctors' and Dentists' Review

How Real-Time Feedback Can Transform An Organisation's Culture

Audio embed test

How hr fit into the organisation's operations

Embed Ed Project

The Reader Organisation's Annual Report 2012/13

Embed test

Lucy Gower - Stewardship of your Organisation's Donors

Brief Introduction to the World Health Organisation's AUDIT Tool: A

Youtube embed

How to Embed a Shutterfly Album R1 - dartmouth.imodules.comdartmouth.imodules.com/s/...documents/how_to_embed_a_shutterfly_album.pdf · HTML embed code window. How to Embed a Shutterﬂy

GoScale CMS Documentation1.8. Slideshare Presentation Application: ‘goscale.plugins.presentations’ Conﬁguration options: •embed - Embed code (From the “ Embed”

Embed this