Big Data Analytics & Travel Industry – The Best Deal Around

“Big Data”&

“ Travel Industry”The Best Deal Around

“Digital Revolution”Touches The Travel Industry

“Digital Revolution” Need For Increased Efficiencies & Personalization

Integration With Technologies

•Air•Bus•Train•Cruise•Car Rentals

oModes of Transport

•Hotels•Guest houses•Shared Rentals

oAccommodation

•Bookings•Offers•Cancellations

oTravel Agencies

•Money Changing•Guide books & Apps•Maps & Road maps on paper or

online•GPS enabled travel•Phone Cards

oSupport Services

•Passport•Visas

oTravel Pre-requisites

The Travel Industry Entities

“Challenges”Of the Travel Industry

“The Rising Customer Expectations”

“Travelers Expect Personalized Experiences to Reflect Their Likes & Dislikes”

“Limited Insights”Generated from Data

Collected

“Limited Insights”• Lots Of Data Generated Within The Travel Industry • No Appropriate Analysis

• Multiple Departments And Absence Of A Central Repository

“Staffing”The Perennial Issues with

Staffing

“Staffing”• Difficult To Predict The Number Of Personnel Required • Complete Chaos During Times Of Rush

“Big Data Analytics”for The Travel Industry

Benefits of

Getting Personalized Customer Experiences”“

Generating Personalized Customer Experiences

• Personalized Customer Experience Facilitates Marketing Optimization

• Offers Based On • Past Trends• Experiences Shared • Preferences Exhibited• Real Time Offers

• Loyalty Programs And Similar Offerings

Competitive Prices”“ Deriving

Deriving Competitive Prices

• Dynamically Analyzing And Comparing Prices From Multiple Competitors

• Logical Analysis Much Faster And Accurate Than Manual Pricing Analysis

“Customer Ratings”Generating Sense from Customer

Ratings & Recommendations

Generating Sense from Customer Ratings & Recommendations• Customers Generate

• Blogs

• Customer Reviews

• Feedbacks

• Ratings

• Helps In Setting

• Proper Guidelines

Predictive Staffing &

Maintenance

“”

Predictive Staffing & Maintenance

• Plan Extra Staff For Peak Season

• Better Recruitment Strategies

• Maintenance And Provisioning Of Fleet Is Better

Achieved

Managing Costs &

Revenue

“”

Managing Costs & Revenue

• Analyze Cost Of Operations And Profits

• Normal Margins As Compared To That Of Peak

Tourist

• Profits For A Particular Travel Segment

• Overall Revenue Based On Current And Past Trends

“Big Data ”In

Travel Industry Future

2017 Expected To See Better Integration Of

• Software Tools

• Wearables

• Sensors

• GPS Co-ordinates

“SPEC INDIA”We have Right SPEC

As Your Big Data & Analytics

Partner

Visit www.spec-india.com/services/big-data-

services.html&

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Test Drive our Services