Professional resume 06 18-2015

Marissa Johnson 128 Crooked Billet Rd, Hatboro PA 19040

Johnsonms@hollins.edu|267-575-4959 Career Focus

Recent graduate with a B.A in French and International Studies

Skills

• Advanced French language proficiency • Strong verbal communication • Outstanding interpersonal skills • Excellent analytical skills • High energy and strong organization

• Creative problem solving • Computer, iPod, and iPad proficiency • Familiarity with Black Board, Moodle and

Smart Board programs

Education and Coursework

Bachelor of Arts: French and International Studies, Magna Cum Laude, 2014 Hollins University Roanoke, VA 24020 Study Abroad: Hollins Abroad Paris Spring 2012, Institut de Touraine January 2014 (Certificate of Course Completion: B1+/B2 Cadre Européen de Référence pour les Langues) Awards: Claudia W. Belk International Scholar Award Honors: Pi Delta Phi Member, Honors Student Hollins Student Conference Presenter May 03, 2014: Challenging Social Inequality and Defining Cultural Identity through the Counter Hegemonic Use of Language within Franco-Maghrebi Hardcore Rap Agency: Southern Teachers Agency Candidate

Experience Telerx, French Bilingual Account Rep 1, The Hershey Company, 11/10/2014- Present

• Consumer Services Representative- Email, Phone, White Mail for Hershey Canada and USA • White Mail Administrator • Quality Location Checker

Varsity Tutors, www.varsitytutors.com, Philadelphia area French and SAT tutor, 09/10/14-Present Adecco Staffing, Plymouth Rock Assurance, Claims Technician Horsham, PA 05/28/14-Present & 06/18/13-08/16/13

• Document first reports of automobile insurance claims through a scripted telephone service • Address and redirect customer concerns and complaints regarding claims and weekend bill payments

Community School, Work Study Secretarial/Teachers Assistant, Roanoke, VA 09/17/12- 05/09/14 • Managed a project to update Community School alumni records • Answered and redirected calls to directors and classroom teachers • Filed and faxed paperwork • Assisted classroom teachers with class projects and lesson preparation, provided individualized student help,

supervised students during recreational hours • Completed necessary tasks such as organizing classroom material and filing records

Hollins University, Student Success Leader, Roanoke, VA 08/25/13-09/02/13 • Led campus orientation for Transfer Students • Assisted students with course registration and academic advising

Hexcel Corporation, Human Resources Intern, Stamford, CT 01/01/13-01/31/13 • Assisted in the creation of job composites using market survey information from Towers Watson, Kenexa, and Hay

(Europe) in Comp Analyst • Translated French job descriptions into English • Matched job codes to job descriptions on Hexel’s internal site

Extra-Curricular Activities

French House President • Worked in cooperation with Housing and Residence Life, the French Department, and house members to organize

house activities, campus educational events, and lead house meetings

Marissa Johnson 128 Crooked Billet Rd, Hatboro PA 19040

Johnsonms@hollins.edu|267-575-4959

References

Annette Sampon-Nicolas Hollins University Professor of French Diplôme Superieur de Français 540-362-6369 (office) asampon-nicolas@hollins.edu Jeanette Barbieri Hollins University Professor of Political Science 540-362-6250 (office) jbarbieri@hollins.edu Sabine Armstrong Hatboro-Horsham High School French Teacher 215-420-5604 (office) sarmstro@hatboro-horsham.org