Corporate PA Summit Key Speaker Presentation
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- 1. HOW DO YOU KNOW WHEN YOUVE BECOME SUCCESSFUL? PRESENTED
BYRebecca Wall Executive Assistant to Chief Executive SunWater
Limited Corporate PA Summit 2011 7 December 2011 Pan Pacific Hotel,
Perth
- 2. The View from the Top Me and my favourite View from the
Top2
- 3. The View from the Top More mountains!3
- 4. The View from the TopWhat goes up, must come down!4
- 5. The View from the Top The greatest danger for most of us is
not that our aim is too high and we miss it, but that it is too low
and we reach it. Michelangelo Look for more mountains. Learn from a
perceived failure. Congratulate ourselves for trying in the first
instance.5
- 6. How Do You Know When Youve Become Successful?A man is a
success if he gets up in the morning and gets to bed at night, and
in between he does what he wants to do. Bob Dylan6
- 7. How Do You Know When Youve Become Successful? Making a
positive impact on someones day. Title/who you work for: Mary
Jones, PA to Johnny Depp. Salary and the lifestyle it affords.
Success is a personal thing - only you can define if youre
successful.7
- 8. Making The Most Of Opportunities Never say never (well
almost never!) Work for other managers or departments. Look for
internal transfers or secondments. Taking a side step is sometimes
the way up in the end. Join committees, focus groups just
participate! Increases visibility. Shows you have an interest in
improving the company.8
- 9. Recognising Milestones Obvious milestones include:
Promotion, pay rises. But dont miss the day to day milestones Being
asked for feedback or your opinion. Being sought out for your
expertise on a subject or process. Being thanked.9
- 10. Becoming An Integral Part Of Your Managers Team Coming
together is a beginning. Keeping together is progress. Working
together is success. Henry Ford Join the right team. Ensure you and
your manager have complimentary work styles. Provide a unified
front. Never undermine your manager in front of others. Work
together literally! Shadow your manager where you can. Visit work
sites, attend workshops / forums as an observer. 10
- 11. How To Develop, Maintain And Promote Key RelationshipsNo
matter your education, your experience, or your title, if you can't
play well with others, you will never accomplish your work mission.
Susan M Heathfield, About.com11
- 12. How To Develop, Maintain And Promote Key Relationships Key
to successful relationships: Be professional and mature. Be
respectful of all, not matter their position. Smile and be
friendly. Communicate with fairness, honesty and respect Keep tone
neutral and on topic Dont Dob Raise an issue face to face. Dont go
over heads.12
- 13. How To Develop, Maintain And Promote Key Relationships Be
visible Dont be Waldo!13
- 14. How To Develop, Maintain And Promote Key Relationships Pick
up the PhoneTry the Personal Touch14
- 15. Empowering YourselfHow To Gain The Foundation Of Trust You
Need To Make Autonomous Decisions On Your Bosss Behalf Knowledge is
of two kinds. We know a subject ourselves, or we know where we can
find information on it. Samuel Johnson Empower yourself with
knowledge and make it your mission to know whats going on. Read
correspondence. Ask questions. Draft responses to emails and
letters. Read your managers sent items. Above all, maintain
confidentiality and discretion. 15
- 16. Building Confidence In Your Ability Projecting Confidence
In The Right WayIt's not who you are that holds you back, it's who
you think you're not. Anonymous Remember who you work for, however:
Do not mistake confidence for arrogance. Do not throw your weight
around. Be firm but fair in requests. Lacking confidence one day?
Fake it till you make it!16
- 17. Being PreparedDoing The Groundwork, Projecting A Powerful,
Persuasive Argument Research! Check your facts. Research the impact
of your idea. Ascertain costs of proposed initiatives. Listen to
your audience Be factual Keep emotions out of the argument. Talk
about improvements and efficiencies. Do not make requests about you
personally but focus on the benefit to the company.17
- 18. Work That Attitude! The remarkable thing is we have a
choice every day regarding the attitude we will embrace for that
day. We cannot change our past. We cannot change the fact that
people will act in a certain way. We cannot change the inevitable.
The only thing we can do is play on the one string we have, and
that is our attitude. I am convinced that life is 10% what happens
to me and 90% how I react to it. Charles Swindoll18
- 19. Celebrate Along The Way Doesnt have to big but if its
important to you, its worth celebrating. Laugh with your boss and
work mates. Importantly, enjoy your job!19
- 20. Questions20