Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar

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Kiruba Shankar presentation at SMSin2011

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People will Bit*h about your organization. What do you do?

@KirubaCEO, Business Blogging

http://Kiruba.com

Hotel Fortel, Chennai

9 Tips

Keep Your Ears to the Ground

Respond Quickly.

Own up Mistakes

Update Your Audience

Be Where Your Audience Are

Build a Community

Create Lotsof Content

Avoid Cyber-Squatting

Social Media Policy

Thank You(Now you can wake up)

Kiruba.comKiruba.TV

Kiruba.FM

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