Why Every Bank Needs a Mobile Workplace Strategy

P R E S E N T E D B Y :

S H A R L Y N L A U B Y , S P H R , C P L P

J U L I E T R E N T , E S Q .

Why Every Bank Needs a Mobile Workplace Strategy

Today’s Session

Understand the growing trend of mobile technology in the workplace

Learn the key components to developing a mobile workplace strategy

Share resources from other companies using mobile technology to drive business results

Understand the potential liabilities of employees’ use of mobile technology and how to mitigate those risks

M O B I L E W E B T R A F F I C W I L L

S U R P A S S P C T R A F F I C B Y 2 0 1 3 .

- G O O G L E

Trends in Mobile Technology

• 5.3 Billion• In the US, 25% are mobile only• In China, the number is 30%• In India, it’s 59%• And in Egypt, it’s 70%

• 85% of phones access the Web• 8 Trillion text messages will be sent in 2011• Mobile web usages exceeds mobile apps• mCommerce is huge

• 91% of retailers have a mobile sales strategy in place• US - $6B by end of 2011, $31B by 2016• eBay had $2B in sales via mobile

Source: mobiThinking,

- July 2011

Consideration #1 – Work Rules

Schedules and working hours

Fair Labor Standards Act (FLSA)

Voluntary and involuntary participation

Consideration #2 - Equipment

Ownership of equipment (i.e. BYO)

Compatibility

Insurance

Consideration #3 - Expenses

Reimbursable and non-reimbursable

Hardware

Routers, phone lines

Software

Programs, downloads, apps

Access

WiFi, aircards

Consideration #4 - Security

Location, location, location

Coffee shops, airports, etc.

Differentiation of work

Security sensitive versus non-sensitive

Passwords

Consideration #5 - Documentation

Purpose of the program

Alignment with other company policies

Participant agreements

Termination provisions

Of the person

Of the program

The 5 Considerations

1. Work Rules

2. Equipment

3. Expenses

4. Security

5. Documentation

Final Thoughts

Realize Mobile isn’t Going Away

Align Mobile with Existing Policies

Train Your Employees

Adapt with New Trends and Technologies

Additional Resources

Managing the Mobile Workforce

David Clemons and Michael Kroth, Ph.D.

Mashable

http://mashable.com

Thank You!

Connect with me:Email: slauby@itmgroupinc.com Blog: www.hrbartender.comLinkedIn: http://www.linkedin.com/in/sharlynlaubyTwitter: @sharlyn_lauby and @hrbartenderFacebook: http://www.facebook.com/sharlyn.lauby