TimesOpen Keynote: Technology and the Future of the Newspaper

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The keynote I gave at the Times Open event: http://timesopen.com (#timesopen on twitter) Main point: publishing thrives when it bestows status on members of a community. What publishing can learn from twitter. Why the NY Times approach to community, focusing just on readers, misses this. Why Open APIs and platforms are good :-) Hurrah for the new TimesOpen APIs.

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Technology and the future of the newspaper

Tim O’Reilly

O’Reilly Media, Inc.www.oreilly.com

NY Times TimesOpenFebruary 20, 2009

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How many of you have O’Reilly books?

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What We Really Do At O'Reilly

Change the world by spreading the knowledge of innovators

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Some Examples

• First books on Linux and Perl - 1991• First book on the internet, covered WWW when there were only 200 web sites - 1992

• Launched first commercial web site, 1993• First advocacy about web services - 1997• Organized meeting where term “open source” was adopted - 1998

• Coined term Web 2.0 to describe rules for new internet platform - 2004

• Make: celebrates the new DIY - 2006• Now working on “Government 2.0”

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How we do it

•Find interesting technologies and people innovating from the edge

•Amplify their effectiveness by spreading the information needed for others to follow them.

•Books

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How we do it

•Find interesting technologies and people innovating from the edge

•Amplify their effectiveness by spreading the information needed for others to follow them.

•Books, Conferences

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How we do it

•Find interesting technologies and people innovating from the edge

•Amplify their effectiveness by spreading the information needed for others to follow them.

•Books, Conferences, Online

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"The future is here. It's just not evenly distributed yet."

--William Gibson

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NYT Research Labs

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Five Futures That Are Changing Newspapers

Tim O’Reilly

O’Reilly Media, Inc.www.oreilly.com

NY Times TimesOpenFebruary 20, 2009

Thursday, February 19, 2009

1. “Harnessing Collective Intelligence”

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as is wikipedia

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Digg is an obvious example of crowdsourcing

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But Google teaches us something deeper

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Consider pagerank

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Web 2.0 is about finding meaning in user-generated data,

and turning that meaning into real-time user-facing services

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Wesabe does this with its tips

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comparing two merchants based on credit card data

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Real-time is critical.

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Google, Walmart & mybarackobama.com - Obama’s

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Is there a newspaper equivalent to Project Houdini?

Don’t show it to me again.

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The network as platform means that competitive advantage goes to systems that harness network effects to get better the more people use them.

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Questions for newspapers

• What assets do you have that increase in value through participation?

– Knowledge about your readers?– Knowledge from your readers?– Your brand as it is spread by others?– Your accumulated history?

• What assets do you have that benefit from the real time nature of online information?

• How do you involve your readers in increasing the value of what you do?

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2. Social Networking

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social network graph of congressional twitterers

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my facebook news feed

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my twitter input feed

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my twitter output feed

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retweetradar

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nivi and the @timoreilly bump

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NyTimes twitter feed for contrast

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This is important!

• In social networks, you gain and bestow status through those you associate with

• A key function of a publishing brand is the bestowal of status by what you pay attention to

• If you only pay attention to yourself, you aren’t as valuable to your community

– You don’t learn as much from your readers– You don’t bind them to you by amplifying their

voice

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NY Times letters to the editor

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Times People - it’s a ghost town for me

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Now imagine if my twitter or facebook friends were there

• A key question for all of us is when to lead, and when to follow

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NY Times most popular articles

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But take a closer look at how Digg involves its readers and gives them

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Opportunities?

• All those people who emailed stories probably commented in their email. Invite them to share?

• Does this make them more valuable to advertisers?

• Most blogged? Where are the links? • Most mailed ≠ most blogged• If I’ve already read it, I might want to “digg” it, twitter it, tag it in del.icio.us? Too geeky for most readers? Add configuration to my subscription

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NY Times comments - a lot of comments - too many to read and

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Markmail, a tool for mailing lists, could be useful?

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markmail identifies the most frequent posters on a topic

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NY Times comment API

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3. Programming as Journalism

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USAspending.gov

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Stimuluswatch.org

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Instedd

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Global Virus Forecasting Initiative

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Adrian Holovaty at LJWorld.com - creating a context for people to share

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chicagocrime.org & database driven local news

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everyblock.com

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outside.in

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The shakeshack and how users are instrumenting it with twitter

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Hyper-local is just the beginning

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Instrumenting the World

We are moving out of the world in which people typing on keyboards will drive collective intelligence applications. Increasingly, applications are driven by new kinds of sensors.

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how good collective sensor data is getting - flickr geotagged photos

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The smart phone plus local search. Today pizza, tomorrow news?

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4. The Internet As Platform

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Two Types of Platform• One Ring to Rule Them All

• Small Pieces Loosely Joined

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Let’s start with the web itself

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A NY Times web page that only links to itself

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A well formed blog that is part of the “small pieces loosely joined” world

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We screwed up too - Safari books online

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In porting over old media, we forgot the links

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Oops!

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new tools like apture let you keep people on your site while also giving

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More apture

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Now let’s move on to web services

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Now let’s take this to APIs. Google Maps king of the hill, per

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housingmaps.com - the very first Google maps mashup• It was a “hack.” Google learned from it, quickly, and turned it into a supported feature

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Apple brings geotagging to iPhoto via Gmaps

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But look - people can also PUT data on google. Museum layer on Google

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Google maps as a model

• Mashups were invented by users - the API came later to support them

• It’s open• It’s two-way: innovations outside Google can be brought onto Google

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If you’re really building a platform, your customers and partners build new features before you do

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Twitter hashtags and news - both hashtags and the real time search

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Stocktwits

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tweetdeck

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peoplebrowsr

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Why I like the twhirl client

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Ginx has some interesting new features

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bit.ly as a twitter client

• How about offering this kind of thing from the NYT?

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bit.ly and the power of instant tracking

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bit.ly-twitter integration

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my facebook news feed

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Lessons from Twitter

• Do one thing and do it well• Let others build on what you do, even if it appears to compete with you

• When users innovate, support their behaviors in your platform (@, #, $)

• “Insert and extend” :-)

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5. Asymmetric Competition

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Top sites on the internet, 2005

Rank Company # Employees

1 Yahoo 9,000 2 TimeWarner 85,0003 Microsoft 61,0004 Google 5,0005 eBay 11,0006 News Corp 38,000

7 Craigslist 188 Disney 129,0009 BBC 60,000

10 IAC 26,000

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NY Times vs Washpost & huffpost on compete

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nytimes.com vs digg on compete

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Voiceofsandiego.org

• Some people say that the answer is for investigative journalism to become a non-profit activity

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micropayments

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You pick the hat to fit the head

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What Job Does a Newspaper Do?

•http://cache.gettyimages.com/xc/3376845.jpg?v=1&c=ViewImages&k=2&d=89B856506CE5465432B9C151F29BA0CBA55A1E4F32AD3138

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What Job Does a Newspaper Do?

• “All the News That’s Fit to Print”• Serious Investigative Reporting• Connection to local community• Driving attention to what’s important• Curation and bestowal of status• Entertainment• ...

• There may be different answers for each of these jobs

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Taking a Road Trip

• http://autos.canada.com/greatcanadianroadtrip/index.html

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Taking a Road Trip

• http://autos.canada.com/greatcanadianroadtrip/index.html

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It’s not a tour of gas stations!

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This might be where you end up

http://www.nytimes.com/slideshow/2008/06/12/opinion/0613-GASPUMPS_index.html

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People need what newspapers do

• You are members of a great profession• Billions of people are coming online, waiting to be taught, informed, entertained

• “The best way to predict the future is to invent it”*

*Alan Kay

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For More Information

• What is Web 2.0? http://www.oreillynet.com/go/web2 • http://tim.oreilly.com• http://radar.oreilly.com

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