The Importance of a Digital Audit - Trends Talk 2013

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What is a Digital Marketing Audit, How it can help your business and 6 key components of a successful digital audit (The 6 components originally by MARK SMICIKLAS)

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The Importance of aDigital Audit

Trends Talk 2013 – Digital Marketing

James Loveys@jamesloveys

Chris Kane@ckane1991

Presented By

What is a Digital Audit?

“A periodic, comprehensive, systematic, and independent examination of the organization's marketing environment, internal marketing system and specific marketing activities”----Philip Kotler

Definition of a Marketing Audit

Why are they necessary?

Find opportunities Locate Issues Short and Long term goals/solutions Implementation of marketing plans Revisions unreasonable plans/goals

6 Components of a Successful Digital Audit

1. Reach 2. Architecture3. Content 4. Conversion 5. Integration 6. Measurement

Reach

ORGANIC + PAID EXPOSER ACROSS DIGITAL CHANNELS

Organic Search Branded, Category,

Industry

Paid Search Impressions and

Clicks

Email Opens, Clicks,

Bounces

Social Media Likes, Follows,

Subscribers, Views

Architecture

CHANNEL DESIGN, STRUCTURE AND FUNCTIONALITY

Website Usability Presentation Load Times Link Integrity Navigation

Social Channels

Content

PROCESS + ASSETS

Content Strategy

Formats: Text Video Photos Audio Applications

Conversion

TURNING VISITORS INTO CUSTOMERS

The Conversion Funnel

Forms

Clear Call to Actions

Integration

CONNECTION OF ALL ONLINE/OFFLINE ASSETS

Website + Social Media

Cross linking of Social Media

Offline Activities Print, Radio, TV

Measurement

OBJECTIVES, METRICS AND PERFORMANCE

Objectives Awareness, Influence,

Engagement, Action

Metrics/Performance

Reporting Protocols

Sample Digital Audit &Digital Audit Wireframe

James Loveys@jamesloveys

Chris Kane@ckane1991

Questions

@jamesloveys

@ckane1991

James Loveys

Chis Kane

James Loveys jloveys20@sl.on.

cackane24@sl.on.ca

Chris Kane

Thank You

@jamesloveys

@ckane1991

James Loveys

Chis Kane

James Loveys jloveys20@sl.on.

cackane24@sl.on.ca

Chris Kane

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