The five dysfunctions of a team

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"The five dysfunctions of a Team" is a very powerful and popular model of Teamwork (or rather: Teamwork as it should not be) by Patrick Lencioni. This session will explain the model, how today’s agile processes already prevent those dysfunctions and moreover what you can do to overcome them.

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Dominik Jungowski // CHIP Online

Five dysfunctions of a team

I understand the dysfunctions

© Emily Johnson

I have some newideas

© Emily Johnson

I want to challengemy team

© Emily Johnson

@djungowskiAgile Coach at CHIP Online

Hobby DJ

niknovo.com

Absence of Trust

trust

the belief that sb/sth is good, sincere, honest, etc. and will

not try to harm or deceive you

© Honou

Building trust

© Jonni

Personal historiesBehavorial profiling

Source: comingsoon.net

Absence of Trust

Fear of conflict

„There was a climate in the last few months, where everyone counted as a naysayer, who

clearly addressed a problem.“

Image Source: berlin-airport.de

Source: berlin-airport.de

„The answers that were given, were always combined with an all-clear“

„Politics is when people choose their words and actions based on how they

want others to react rather than based on what they really think“

- Patrick Lencioni, The five dysfunctions of a team

(Re-)Forming

Storming

Norming

Performing

Uncomfortable

© Ed Yourdon

Masteringconflict

Conflict profilingConflict normingConflict mining

Absence of Trust

Fear of conflict

Lack of commitment

commitmentthe willingness to work hard

and give your energy and time to a job or an activity

© Honou

ClarityDisagree and commit

First team / second team

Cascading communication

Absence of Trust

Fear of conflict

Lack of commitment

Avoidance ofaccountability

accountable (to sb) (for sth)

responsible for your decisions or actions and expected to explain them when you are

asked

© Honou

Absence of Trust

Fear of conflict

Lack of commitment

Avoidance ofaccountability

Inattentionto results

„We have seen it in the past now and then, thatit isn‘t always the deserved winner holding

the cup.“© Markus Unger

Source: reallifecoaching.net

Don‘t be a lemming!

© Mikhail Vasilyev

Patrick Lencioni: The five dysfunctions of a team

Patrick Lencioni: Overcomingthe five dysfunctions of a team

Esther Derby, Diana Larsen:Agile Retrospectives

Dave Gray, Sunni Brown, James Macanufo: Game Storming

Jurgen Appelo: Management 3.0

Eberhard Stahl: Dynamik in Gruppen

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