Softexpert Kurumsal Kalite Yönetim Sistemi

SoftExpert EQM SuiteEnterprise Quality Management

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WhySoftExpertBenefitsSolutionChallenge

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WhySoftExpert

BenefitsSolutionChallenge Home

How does your organization

align quality management with your business strategy?

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WhySoftExpert

How does your organization improve productivity and reduce costs

with quality management?

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WhySoftExpert

How does your organization raise awareness on quality issues across

the entire organization?

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WhySoftExpert

How does your organization ensure continuous improvement from top

level management to the operational levels?

Challenge

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WhySoftExpertBenefitsSolutionChallenge Home

Challenge

Customer focus, while understanding current and future customer needs.

Lead people so they become fully involved in achieving the organization's objectives.

Ensure that people in any organizational level apply their abilities to the organization's benefit.

Manage activities and related resources are as

processes.

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Challenge

Establish a system approach to management.

Keep continual improvement as a permanent objective within the organization.

Effective decision making based on the analysis of factual data and information.

Create value in a mutually beneficial relationship between the organization and its suppliers.

Solution

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Solution

Ensure management responsibilityDetermine the processes required by the organization, their sequence and interaction.

Ensure both the operation and effective control of processes.

Implement actions required to achieve planned results and continually improve processes.

Identify customer requirements, establishing quality objectives, goals and plans.

Control, communicate and train staff on the documents related to the quality management system.

Review the organization's quality management system.

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Solution

Effective resource managementDetermine and provide the resources required to implement and maintain the quality management system, continually improve its effectiveness and enhance customer satisfaction.

Establish, manage, control, communicate and promote competence development for your workforce.

Determine, provide and maintain the infrastructure required to comply with product requirements.

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Solution

Advanced product planning and realizationPlan product realization, from project to delivery.

Determine and review product-related requirements.

Plan, review, verify, validate and control products and project changes.

Verify raw material and received goods to ensure product quality.

Control, validate, identify, trace and maintain products and services provided.

Monitor processes and measuring equipment.

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Solution

Continually improve data measurement and

analysisPlan, conduct and register internal audits.

Measure and monitor processes and products.

Identify and control incidents, problems, corrective and preventive actions.

Improve the quality management system continuously.

Benefits

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Benefits

Customer self-service – secure Web-based operations.

Quality Management System costs reduced.

Collaboration skill enhancement through real-time access to information.

Process identification, mapping, implementation and monitoring are handled more effectively, including audit processes.

Elimination of delays and inefficiencies that usually occur in manual activities.

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Benefits

Increase efficiency and agility in planning and carrying out the activities required for maintenance system.

Document printing costs reduction.

Increase EQM productivity and efficiency.

Accurate identification of regulatory requirements and issues that affect management system performance.

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Benefits

Efficient monitoring of events identified, such as: best practices, opportunities for improvement, comments, nonconformities, etc.

Optimization of financial resources invested in the management programs.

Improvement of relationship with shareholders, customers, community, suppliers and employees.

Why SoftExpert?

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Why SoftExpert?

Process mapping and process automation on all TQM processes and quality management activities.

Integrates incident, document, process, training and performance management into one single application.

Collaborative web-based solution that guarantees real time information on procedures, processes, documents, schedules, and all TQM-related activities.

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Why SoftExpert?

Solution designed for full compliance with all major regulations, including international and local legislations.

Governance and risk management tools allow total alignment between enterprise-level business strategy and TQM goals.

Integrates performance management tools such as key performance indicators and allow real-time creation of incident and non-conformance records based on the results.

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SE EQMExcellence in Quality Management

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Management ResponsibilityIdentify customer requirements, establishing quality objectives, goals and plans for continual improvement.

Customer Focus

Quality Planning

Quality Policy

Responsibility, Authority and Communication

Management Review

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Customer Focus

Quality Planning

Quality Policy

Management Review

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Customer Focus

Quality Planning

Quality Policy

Management Review

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Customer Focus

Quality Planning

Quality Policy

Management Review

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Customer Focus

Quality Planning

Quality Policy

Management Review

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Customer Focus

Quality Planning

Quality Policy

Management Review

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Customer Focus

Quality Planning

Quality Policy

Management Review

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Customer Focus

Quality Planning

Quality Policy

Management Review

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Resource ManagementDetermine and provide the resources required to implement and maintain the quality management system.

Human Resources

Infrastructure

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Human Resources

Infrastructure

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Human Resources

Infrastructure

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Human Resources

Infrastructure

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Product RealizationPlan, review and control product project and ensure quality in every step of product realization.

Planning

Customer-related processes

Product Design and Development

Purchasing

Operational Tasks

Control of measuring and monitoring equipement

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Planning

Purchasing

Operational Tasks

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Planning

Purchasing

Operational Tasks

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Planning

Purchasing

Operational Tasks

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Planning

Purchasing

Operational Tasks

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Planning

Purchasing

Operational Tasks

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Planning

Purchasing

Operational Tasks

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Planning

Purchasing

Operational Tasks

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Planning

Purchasing

Operational Tasks

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Planning

Purchasing

Operational Tasks

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Measurement, Analysis and Improvement

Measure and monitor processes and take the actions necessary to continually improve the Quality Management System.

Quality Improvement

Data Analysis

Nonconformity

Internal Audit

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Quality Improvement

Data Analysis

Nonconformity

Internal Audit

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Quality Improvement

Data Analysis

Nonconformity

Internal Audit

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Quality Improvement

Data Analysis

Nonconformity

Internal Audit

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Quality Improvement

Data Analysis

Nonconformity

Internal Audit

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AboutSoftExpert

Monitoree procesos, analice resultados y tome las acciones necesarias para mejorar continuamente.

Quality Improvement

Data Analysis

Nonconformity

Internal Audit

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Quality Improvement

Data Analysis

Nonconformity

Internal Audit

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Quality Improvement

Data Analysis

Nonconformity

Internal Audit

About SoftExpert

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AboutSoftExpert

Thinking Global Acting LocalOne of the driving forces behind SoftExpert's growth is its global footprint. Founded in 1995, SoftExpert is today a market leader in enterprise-wide excellence and compliance application software, enabling more than 2,000 customers and 300,000 users worldwide to operate profitably, adapt continuously, and grow sustainably. With its established partnership network that spans every continent, SoftExpert offers customers strong service with a local approach specific to their markets.

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SoftExpert Excellence SuiteSoftExpert provides cutting edge Solution that integrate the modeling, implementation, execution, control and monitoring of multiple business application demands.

SoftExpert offers an integrated suite of modules that leverage the collaborative business management processes to support the continuous improvement and optimization of today's heterogeneous enterprise. The solution helps leading companies earn a competitive edge through predictable business and compliance processes involving people across departments, business units, suppliers and customers.

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Clients"The implementation of SE streamlined our continuous improvement process for managing actions, especially through the workflow functionality. This facilitates the verification of occurrence causes and drafting correction actions.“Gustavo Martins - Quality Department Assistant

"Through the use of SoftExpert we are able to eliminate potential errors from our processes before they arise, which is extremely important to our industry where performance and quality are key items to retain demanding customers. Also the software also ensures fully adherence to ISO TS 16949 which is extremely important to our job.”Cristina Pereira - IT Manager

"We have achieved improved dependability as well as standardization in our processes to assure measurement consistency and the required monitoring to verify conformity in our products. This adds enhanced safety and quality to our customers.“Claudimar Faria - SPC Technical Support

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TAKE YOUR BUSINESS TO THE NEXT LEVEL

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