Social Enterprise Learning Toolkit (Governance Module)

Governance Module #1

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 1

Governance comes from the Greek verb [kubernáo] which means to

steer

Governance is the process of decision-making and implementation!

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 2

Social enterprises are blended operations, so it is important that the

business systems and the social values are synchronized to create

the greatest opportunities and benefits

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 3

Mission Vision Goals Strategies Measurements Reporting Improving

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 4

The integration and delivery of social goals

The demands of non-profit “ownership” The requirements of running a sound business organization

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 5

Social Mission:◦ What are your social objectives and goals?◦ How do you measure success?

Business Model: ◦ What is your business?◦ How do you measure success?

Organization: ◦ How will the social enterprise be an asset for the

parent organization?

6Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business

Operations ■ Customer Relations ■ Marketing ■ Risk Analysis

Board of Directors:◦ Vision, Strategic Goals and Policies; Work with

Executive Director Staff:

◦ Implement, Measure, and Report Stakeholders:

◦ Clear and Understanding of roles and responsibilities

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 7

Our Governance Roles and Responsibilities are defined clearly and function well.

Our Mission is: Our Three Key Goals Are:

◦ Social Mission◦ Business◦ Organizational Impact

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 8

Five Primary Measurements of Success are:◦ We Report What? To Whom?

What are we hoping to improve in the coming year(s)?

Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 9

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Social enterprises are businesses operated by non-profits with the dual purpose of generating income by selling a product or service in the marketplace and creating a social, environmental or cultural value.

Enterprising Non-Profits (enp) is a unique, collaborative program that promotes and supports social enterprise development and growth as a means

to build strong non-profits and healthier communities. The program is supported by the following funding organizations:

For more information on enp and different modules in the Social Enterprise Learning Toolkit please check out www.enterprisingnonprofits.ca