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S3 Buzz, the fastest way to more mentions and reach. ON average only 5% of customers are unhappy. But they express their frustration louder than the other 95% Smart customer experience executives know, they have to find ways to capture the 'customer voice', stimulate positive feedback. and help others to make a well educated purchase decision. S3 Buzz is a unique and very advanced viral and buzz marketing solution. #CX #CEM, #CustomerEXperience, #S3Buzz, #Buzz, #Society3, #viral, #advertising, #viralmarketing
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© Copyright Society3 Group Inc 2013 #S3
S3 CX Buzz
2 © Copyright Society3 - 2012
San Francisco, CA + 1 (650) 384-0057
Cannes, France + 49 (30) 2023-8748 Society3 Group – http://Society3.com - http://XeeMe.com/Society3
© Copyright Society3 - 2012
On average only 5% of customers are unhappy. But they raise their voice more than the
other 95%
3 © Copyright Society3 - 2012
San Francisco, CA + 1 (650) 384-0057
Cannes, France + 49 (30) 2023-8748 Society3 Group – http://Society3.com - http://XeeMe.com/Society3
© Copyright Society3 - 2012
Most customers are happy to be an advocate.
4 © Copyright Society3 - 2012
San Francisco, CA + 1 (650) 384-0057
Cannes, France + 49 (30) 2023-8748 Society3 Group – http://Society3.com - http://XeeMe.com/Society3
© Copyright Society3 - 2012
Yet - YOU should help with a story
and a way to share
5 © Copyright Society3 - 2012
San Francisco, CA + 1 (650) 384-0057
Cannes, France + 49 (30) 2023-8748 Society3 Group – http://Society3.com - http://XeeMe.com/Society3
© Copyright Society3 - 2012
S3-Buzz™ Success Stories Not every customer is complaining
but you need to do something to stimulate positive feedback
Annual DA Conference European Commission 90+ Million in reach (data by EC) “Trending” on Twitter in several countries
OpenStack advocates raised their voice, created 3,000+ mentions per day: Resulting in media coverage Outbuzzing everybody
Cloud War – 7,000+ mentions/day Making the “Top News” on Twitter Outbuzzing the 800 pound gorilla
6 © Copyright Society3 - 2012
San Francisco, CA + 1 (650) 384-0057
Cannes, France + 49 (30) 2023-8748 Society3 Group – http://Society3.com - http://XeeMe.com/Society3
© Copyright Society3 - 2012
S3-Buzz Technology:
The fastest way to
increase mentions
and reach
1) Create a simple story 2) Make it easy to share with just a few clicks!
7 © Copyright Society3 - 2012
San Francisco, CA + 1 (650) 384-0057
Cannes, France + 49 (30) 2023-8748 Society3 Group – http://Society3.com - http://XeeMe.com/Society3
© Copyright Society3 - 2012
8 © Copyright Society3 - 2012
San Francisco, CA + 1 (650) 384-0057
Cannes, France + 49 (30) 2023-8748 Society3 Group – http://Society3.com - http://XeeMe.com/Society3
© Copyright Society3 - 2012
Buzz is the new way
to stimulate positive feedback
9 © Copyright Society3 - 2012
San Francisco, CA + 1 (650) 384-0057
Cannes, France + 49 (30) 2023-8748 Society3 Group – http://Society3.com - http://XeeMe.com/Society3
© Copyright Society3 - 2012
Sustainable success!Take advantage from new dynamics:
What’s posted on the web,
Stays on the web Conventional referrals just evaporate
10 © Copyright Society3 - 2012
San Francisco, CA + 1 (650) 384-0057
Cannes, France + 49 (30) 2023-8748 Society3 Group – http://Society3.com - http://XeeMe.com/Society3
© Copyright Society3 - 2012
Get more
buzz for
you
11 © Copyright Society3 - 2012
San Francisco, CA + 1 (650) 384-0057
Cannes, France + 49 (30) 2023-8748 Society3 Group – http://Society3.com - http://XeeMe.com/Society3
© Copyright Society3 - 2012
Pr
We help you
on every step
of the way…
BuzzMixer@Society3.com
© Copyright Society3 Group Inc 2013 #S3
Founded 2012 in Silicon Valley
Highly advanced technology
Large buzz network for your support
Partners in 14 countries
Top notch customers
San Francisco, California
13 © Copyright Society3 - 2012
Get in touch
+1 (650) 384.0057
Thank You
© 2012 Society3 Group Inc. Society3 and Society3 Academy are trademarks of Society3 Group Inc. All rights reserved. This content is protected under the copyright law of the United States. It is prohibited to make full or partial copies or extractions of this documentation without the explicit written approval from Society3 Group Inc. USA
Society3 Group Inc. | 201 Mission St # 1200 | San Francisco, CA 94105 | (650) 384-0057
+1 (650) 384 0057 info@society3.com
http://Society3.com
http://xeeme.com/society3
BuzzMixer@Society3.com
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