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– Melinda Wittstock, Founder CEO, verifeed.com Originally presented at the event, "Women Media Entrepreneurs - Making New Ideas Happen," on Sept. 12 at the National Press Club, Washington, D.C.
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Trusted social intelligence for the enterprise
Melinda Wittstock @Veriate @NewsiTnews
(and what happens when you don’t )
How to raise millions in VC dough …
…and live happily ever after
(and perpetual fundraiser)
Melinda WittstockSerial EntrepreneurAward-winning JournalistMedia-Tech ExecSocial Media MavenMother of 2 (plus a dog)MBA, SHK
So how can I help?
Brands
WHAT NOT TO DO:
MY TOP 10 DON’TS
a
Brands
A little early tip for all entrepreneurs…
THINK LIKE AN INVESTOR
(and do the math)
Trusted social intelligence for the enterprise
…and its growing faster than Moore’s
Law.
Think about it.
Brands
THE AMOUNT OF DATA CREATED ON TWITTER & FACEBOOK TODAY IS MORE THAN THE DATA BEING CREATED ON THE REST OF THE
WEB.
make better business decisions
engage with contextual content
identify and reward customers, sources, ambassadors
Our mission at Verifeed
To make sense of the world’s social conversations so enterprises can:
Why Verifeed is massively scalable
Brands Publishers
Financial
$100 Bn US News Publishing & Broadcasting
$1Bn+Social software spend
(Growing as fast as the data itself)
Gartner, 2013
$1.3 TrillionUS Financial Services$10 Bn Financial Ad spend 2012
$432 Bn US Consumer Goods $118 Bn Content marketing spend, 2013
How Verifeed makes money
B2B Platform Licensing
Enterprises pay recurring monthly fees on annual contracts with pricing tiers based on:
―Data usage
―Social sources
―Service level
Eliot BergsonTim Berglund
Peter Harrison
Renee Lewis
Duncan Work
Matt Prohaska
David Lawrence
Why we’re the right team to execute
Paul Herzog Chief Architect
Melinda Wittstock
Founder & CEO
‘Hands on’ advisors
BD/Sales ‘Growth Hacker’Data Scientists, Product
Manager Identified
Use Cases & Metrics
Publishing:March
Madness
Challenge: Boost traffic, time on site
Action: Publish relevant Tweets from/about the players and coaches on NBC TV affiliate
Result: Time spent up from 10 to 26 seconds, Twitter referrals up 129%
Brands:Dog Food
Challenge: Find US customers/influencers
Action: Filter Tweets about UK luxury brand & competitor products, consumer attitudes
Result: Ambassadors identified; ‘intel’ guiding US launch marketing strategy
Financial:Compliance
Challenge: Assure Tweets are compliant with FINRA
Action: Source and parse market-moving news for reliability & exclude Tweets with investment advice to eliminate liability.
Result: Verifeed technology delivered 98% FINRA compliance
Verifeed: Brands
Lily’s Kitchen Goal:
Identify influencers and ‘early adopters’ in U.S. market (focus NYC, CT, NJ) ahead of 2014 launchObtain critical ‘intelligence’ to guide marketing effortsConvert into paying customers
Verifeed Platform: Identify and qualify targeted ‘WOM’ influencers & customers Capture key insights into pet owners’ motivations, desires,
behaviors to guide launch marketing strategy in the US Q1/14
Enable direct interaction with targeted users & custom publishing to engage, reward and convert into customers
Pet Influencers on Twitter
Verifeed: Recruitment
MTM Careers Goal:
Connect the right people to the right jobs via Twitter Improve service to both job-seekers and employers to
increase revenue
Verifeed Platform: Identify all relevant job ads on Twitter Identify all people Tweeting about specific jobs/sectors Match specific job ads to relevant job seekers by industry
and job title Capture key insights into job seekers and employer in the
clean tech and ethical investing industries Enable direct interaction with targeted users & custom
publishing to engage, reward and convert into customers
How Verifeed IP is differentiated
Verifeed’s algorithms and automated processes uniquely replicate what investigative and analytical journalists do to:
— Identify patterns— Put developments in context— Qualify source reputation and
expertise
Uncovers credibility of influencersEliminates redundant, off-topic, search resultsAllows instant custom publicationEnables real-time engagement/recruitment of users100% Twitter fire hose, complex filters Soon automates discovery/contextual search
Competitive Differentiation
Twitter APILimited to 5% fire-hose & single-term searches by hashtag or handle, no engagement tools, analytics
Social media management
Twitter search engines
Influencer assessment
Broad social data search/analytics
Social management dashboards, mediocre Twitter search, no source reputation/accuracy filters
Focused on Twitter brand monitoring only, not
contentFocused on user influence (not credibility or expertise); not intended for search
Complex search filters, analytics, dashboards; no veracity / reputation emphasis; price point too highHistoric Twitter search
Early warning for market moving news/trends
How Verifeed forces global growth
Beach-heads first US verticals
Up-sell with more social sources / data & features
Increase market penetration
Grow globally
SportsBrands
Add verticals
Hiring
Publishing Politics
Financial
Timeline to Stage Execution
― Debuted 2013 SXSW
― Grew pipeline to 260+ in 2 weeks
― 62% wanted next steps post SXSW
Market Validation
― Prove metrics ― Test use cases― Find early
adopters― Incorporate
customer feedback
― Average of 9 demo requests per day
Product
Paying Partners
― Convert pilots to charter revenue
― New use cases― Up-sell new
features
― Automated contextual alerts/discovery
― Add social sources
― Mobile SDK― Enhance
algorithms
Platform Growth
― Expand sales, biz dev, product team
― Expand into next verticals
― Full price point― Expand reach &
revenue within each company
― Enhance ‘fact check’ algorithms
― Ongoing UX/UI improvements
― Reputation scoring
MARCH 2013 PRESENT – 3Q-4Q 2013 1Q 2014
―-Enhance UX/UI― Expert scoring― Automated @mention recruitment― Automated pre-
filled search
Pilot Programs
ProductProduct
Hire‘Growth Hacker’/Deal CloserEngineers/Product ManagerSupport Data Scientist(s)
SupportQ4/13-Q1/14 Tech RoadmapData /Hosting CostsMarketing/Sales
Investment Sought
$30KMonthly RevenueJan 14
$5mmRun Rate Q1/15
$92mmAnnual 2017
Q4/13
Q1/14 EnhanceReputation scoring, pattern recognition & other algorithms; UX/design; automated adaptive discoveryMobile X-Platform/SDKSocial sources
Expand / ScaleBD, Sales, Engineers
$500K+Bridge
$3.5mm+Series A
Financials: Five-Year Projected 2012 2013 2014 2015 2016 2017
# Enterprise Deals
Recurring Fees
Ad Revenue Share
TOTAL REVENUE
Cogs
Operating / Sales
Gross Margin
EBITDA Margin
EBITDA
$166k
$163k
($329k)
9
$42.5K
$42.5K
$377k
$389k
($711k)
47
$1.8mm
$153K
$1.9mm
$2.3mm
$2.6mm
(21%)
($2.9mm)
175
$9.3mm
$1.1mm
$10.5mm
$4.4mm
$6.1mm
56%
(1%)
($52k)
456
$28mm
$6.2mm
$34mm
$10.3mm
$12.5mm
70%
33%
$11.8mm
776
$75mm
$20mm
$92mm
$18.4mm
$19.9mm
78%
54%
$44.8mm
Cash positive Q2/15
Thank you
Melinda Wittstock | CEO & Founder202 274 1479Melinda @ Verifeed.com Twitter @Veriate
Demo at Verifeed.com
Trusted social intelligence for the enterprise
Brands
WHAT NOT TO DO:
MY TOP 10 DON’TS
$30K monthly revenue
Customer Trials
Proving Use Cases & Metrics
Yahoo!’s Marissa Mayer: “Revolutionizing social media with a differentiated solution”
Our evolution…
$100K Founder &
Family
Nov/13-Feb/14
Mar/12 Sept-Oct/12
Mar/13
First Revenue
Jul/13 Sept/13
$3.5mm+Series A
Platform Enhancemen
t & Sales
$500K Equity Round
($3mm pre)
2,0
iPhone
B2B platform debuts at
SXSWPipeline 260+
rebranding
$316K Angel
Convertible
Don’t Avoid mistakes
10.
(DO learn from them!)
Don’t Assume the goal posts won’t shift
9.
(What you need to prove)
Don’t Assume you can raise money when you need it
8.
Ask for it when you have plenty …
Don’t Assume you can control everything
7.
Timing matters & a lot is beyond your control
Don’t Hire employees
6.
You want ‘believers’ with skin in the game (who will sweat it out with you when cash is running out)
Don’t Put fundraising ahead of sales
5.
Investors want to know someone somewhere will pay you for something
Don’t Assume investors will believe your numbers
4.
They won’t and you shouldn’t either
Don’t Spend anything you don’t absolutely need
3.
Be frugal and conserve cash
Don’t Talk only about how cool your product is
2.
Investors only care about how much money it will make them and when
Don’t Know it all.
1.
Why ‘teachable’ matters
Don’t Don’t assume VC is your path.
OK, there’s one more...
Will you have $200m revenue in 5 years?
Don’t Do it just to get rich.
OK,and one last thought...
Most entrepreneurs don’t. (If you want to live on a beach, do it now!)
Thank you
Melinda Wittstock | CEO & Founder202 274 1479Melinda @ Verifeed.com Twitter @Veriate @NewsiTnews
Demo at Verifeed.com
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