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For nearly 30 Years we’ve served the largest companies in the world
3M, Accenture, Amway, AT&T, Bank of
America, CDW, Cisco, EY, GP Strategies, HP, HSBC, Intel, J&J, KraQ, Krispy Kreme, Lilly, McDonalds, MicrosoQ, NBC, Open Text,
Papa John’s, Pfizer, P&G, PrudenXal, Roche, Suncor, SunTrust, Toyota, Xerox, and others
Is it…
Visibility Predictability Consistency Reliability
OpXmizaXon Outsourcing Off-‐Shoring
or Overall Quality
Why?
Among other things….
The L&D industry has no technical plaborm to manage the day-‐to-‐day operaXons
<< We have tools for planning
PLANNING
Talent Management
Curriculum Planning
Plus, Ongoing Business IniXaXves
We have tools for delivery >>
DELIVERY
LMS’s
Facilitators
Measurement Tools
PLANNING
Talent Management
Curriculum Planning
Plus, Ongoing Business IniXaXves
We have tools for creaXng and storing soluXons
\/ \/
Word Processors, PresentaXon Tools, Etc. Authoring Tools LCMS’s
PLANNING
Talent Management
Curriculum Planning
Plus, Ongoing Business IniXaXves
DELIVERY
LMS’s
Facilitators
Measurement Tools
What about everything in between?
Word Processors, PresentaXon Tools, Etc. Authoring Tools LCMS’s
PLANNING
Talent Management
Curriculum Planning
Plus, Ongoing Business IniXaXves
DELIVERY
LMS’s
Facilitators
Measurement Tools
How do we get dozens (hundreds) of simultaneous soluXons from
Planning to Delivery? (every day)
Word Processors, PresentaXon Tools, Etc. Authoring Tools LCMS’s
PLANNING
Talent Management
Curriculum Planning
Plus, Ongoing Business IniXaXves
DELIVERY
LMS’s
Facilitators
Measurement Tools
Word Processors, PresentaXon Tools, Etc. Authoring Tools LCMS’s
There is a lot of acXvity required to manage an L&D operaXon
ProducXon Management Budget management Resource Management Project Management Vendor Management Workflow Management Document Management
SME CollaboraXon User TesXng
Feedback ConsolidaXon Time/Expense ReporXng
Methodology & Standards!
DELIVERY
LMS’s
Facilitators
Measurement Tools
PLANNING
Talent Management
Curriculum Planning
Plus, Ongoing Business IniXaXves
Word Processors, PresentaXon Tools, Etc. Authoring Tools LCMS’s
What tools do we have to navigate the development process?
Email Alachments
Modified PM Tools
Homegrown Databases
Lots of Spreadsheets!!!
Document “Boxes”
DELIVERY
LMS’s
Facilitators
Measurement Tools
PLANNING
Talent Management
Curriculum Planning
Plus, Ongoing Business IniXaXves
How predictable is the success of every project?
How fast can you noXce issues before they become problems?
Hey, don’t stop there.
What about the project itself: the files and deliverables, the plans and history, the user test results,
and all the course materials?
And what about growth?
How do you respond to the next BIG project?
How do you acclimate your new employees?
ProducXon Management
Financial Management
Resource Management
Project Management
DELIVERY
LMS’s
Facilitators
Measurement Tools
FuncXonality for Planning
PLANNING
Talent Management
Curriculum Planning
Plus, Ongoing Business IniXaXves
ProducXon Management
Financial Management
Resource Management
Project Management
Request Management
Vendor Management
ContracXng & Invoicing
Time & Expense
DELIVERY
LMS’s
Facilitators
Measurement Tools
FuncXonality for Administering
PLANNING
Talent Management
Curriculum Planning
Plus, Ongoing Business IniXaXves
ProducXon Management
Financial Management
Resource Management
Project Management
Request Management
Vendor Management
ContracXng & Invoicing
Workflow Management
SME CollaboraXon
Feedback ConsolidaXon
Document Management
Time & Expense
DELIVERY
LMS’s
Facilitators
Measurement Tools
FuncXonality for the Workflow
PLANNING
Talent Management
Curriculum Planning
Plus, Ongoing Business IniXaXves
ProducXon Management
Financial Management
Resource Management
Project Management
Request Management
Vendor Management
ContracXng & Invoicing
Metrics & Measurement
Workflow Management
SME CollaboraXon
Feedback ConsolidaXon
Document Management
Time & Expense
Templates & Styles
Methodology & Standards
Performance Management
DELIVERY
LMS’s
Facilitators
Measurement Tools
FuncXonality for Quality
PLANNING
Talent Management
Curriculum Planning
Plus, Ongoing Business IniXaXves
Results:
Real insight and planning ability. Higher uXlizaXon of resources. Increased on-‐Xme, on-‐budget.
Faster scalability. Predictable Results!
Also:
Improved team performance. Reliable quality and consistency.
Happy SME’s!!!
(And did I menXon)
Predictable Results!
CriXcs:
“Best project management system we’ve ever seen.”
Big Ten University
“It feels like Christmas” $4B Financial Service Company
“This is freaking brilliant.”
Australian Company
“I love you.” World’s Largest Publishing Company
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