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Lean Change Management helps organizations make sense of how best to implement change by showing them how to use many innovative, feedback-driven practices
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LEAN CHANGEInnovative Practices for Organizational Change
@jasonlittle
EXTINCTION: 2027The clock is ticking for 75% of the S&P 500
ORGANIZATION 1.0The Organization as a Machine Metaphor
http://www.brainstuck.com/wp-content/uploads/2009/03/corporate-hierarchy-hi-res.jpg
ORGANIZATION 3.0Emergence of Social, Knowledge-based Companies
http://www.brainstuck.com/wp-content/uploads/2009/03/corporate-hierarchy-hi-res.jpg
AGILE
AGILE
WHOOPS.
70%
STRUCTURE
HUMANS
UN-CERTAINTY
easy to plan
hard to plan
LEAN STARTUPAvoiding a $1.5M Failure
LEAN STARTUP
insights
LEAN STARTUP
insights
options & MVCs
LEAN STARTUP
insights
options & MVCresponse
LEAN CHANGE
SHAKEN, NOT STIRRED
Behaviour & Neuroscience
Agile Community
Change Management & Org Dev
MOVING THE SLIDER
plan-driven feedback-driven
INSIGHTS?where should I start?
OPTIONSsurvey? department meetings? mass email? lean coffee?
MINIMUM VIABLE CHANGElean coffee
LEAN COFFEE
MAKE A SIGNI want to see who shows up, which departments they are from and what questions they ask so I can narrow my focus
PUT THE SIGN UPask for forgiveness
THE PONY METHODlook for innovators, not laggards
THE OUTCOMEmostly BA’s, a couple developers and someone from the PMO
LEAN COFFEE LED TO
• Connection with HR and Learning/Performance
• PMO -> shift to quarterly budgeting
• Multiple community of practices
• Book study groups
GATHER INSIGHTSculture hacking in the public sector
DECIDE ON OPTIONSforget budget, “cost” = time and productivity drop
LIGHTER-WEIGHT PLANSMr. Kotter Marries Mrs. Business Model Canvas
what’s the urgency? !
From who’s perspective?
Where do we want to go? True North
How will we communicate? Who is affected?
What commitment do we need from the people affected?
What benefit do we think we’ll get?
SURVIVAL IS OPTIONALW. Edwards Deming
LEAN CHANGEInnovative Practices for Organizational Change!
!Jason Little
Agile and Organizational Change Coach !
@jasonlittle !
www.leanpub.com/leanchange code: publicsector
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