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RPO Components Module Planner: (Insert Topic) Client: Version:
Stra
tegy
/Vis
ion
, Sco
pin
g an
d P
rio
riti
sin
g
Listen
Pla
nn
ing
Wo
rksh
op
Plan
Sign
–o
ff, b
uild
, te
st
Implement
Test
, tw
eak
, ed
uca
te, a
dd
on
, in
cre
me
nta
l in
no
vati
on
.
Engage
Cap
ture
le
sso
ns
lear
nt,
re
vie
w.
Measure
Time: Cost:
Time: Cost:
Time: Cost:
Ongoing Ongoing, automated
Time: Cost:
Time: Cost:
Time: Cost:
Ongoing Ongoing, automated
Tech
no
logy
P
roce
ss
TIMELINE:
Pe
op
le
Get client sponsor guidance on best
organisational approach re people and
identify key shared priorities. Draft timeline.
Share insights from Listen phase and
confirm priorities, timeline and costs.
View branded profiles, platforms,
landscape map, test walkthrough.
Present campaign plan
Achievements, improvements needed,
any nasty surprises? What can be
beneficial elsewhere within Client?
What are the WIN WIN
objectives? Who owns the
delivery of those?
RPO Components Module Planner: (Insert Topic) Client: Version:
Key Objectives
Client RPO
Win-Win Priorities:
Key Dependencies:
Current Module Landscape (“As Is” Diagram of how key components fit together, think process, tech and people) Desired Landscape (“To Be” Diagram of how key components fit together, think process, tech and people)
Methodology Existing process mapped? Current process and budget owners identified? Data available for process performance? Over what period of time? Strategy or objectives defined yet? Is this aligned with clients business strategy? If not, does it need to be? Range of possible outcomes explored in detail? Desired outcome provisionally mapped yet? Does it need an innovation exercise? Existing case studies available from RPO or wider market? Does expertise exist within either client, RPO, RPO’s clients or in wider market? Subject matter expertise research:
Key thought leaders on topic
Best practice defined and benchmarked
Lessons learnt
Technology and service providers identified Able to paint a coherent picture of what the future for this component will look like?
Before making changes to a “Business As Usual” environment:
Is there a business case based on client engagement?
Can the change be measured and equated to performance and/or revenue?
Does this represent scope creep for the RPO?
Can it be piloted in a discrete way first?
Who will supply the resource to deliver this change and how is that accounted for?
Business Case Is proposed change aligned with business strategy? Motive for change? (Cost, Best Practice, Market Position).
Key data needed re existing process, product, time, cost, volume of transactions: Build the cost for proposed changes, (think tech, products, services, people): How long will it take to hit return on investment?
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