Listening to the poor enabled through technology

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How can international donors and governments listen better to poor communities? How can development partners better share data for greater development impact? How can we use innovations in ICTs including cellphones, SMS and inter-active mapping to empower poor people to make their voices heard? This presentation made at the World Bank's Civil Society Forum on Oct,8 2013 provides an overview of the the following programs: Mapping for Results, ICT-enabled Citizen Engagement and Open Aid Partnership. The presentation demonstrates that Geography matters for development. Where are the projects of international donors and where are the regions with the greatest needs in terms of education and health. The Open Aid Partnership aims to working together with governments, international donors, foundations and civil society to use the power of mapping to enhance the transparency and accountability of international development.

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Open Aid Partnership

2013 Annual Meetings- Civil Society Policy Forum Oct. 8, 2013

Citizen Engagement Team Soren GiglerWorld Bank Institutebgigler@worldbank.org

Mapping for Results and Citizen Engagement

www.maps.worldbank.org www.openaidmap.org

Mapping for Results Initiative

Key Objectives

• better monitor impact on people;• improve aid effectiveness and coordination;• enhance transparency and social accountability; and• enable citizens and other stakeholders to provide

direct feedback on project results.

All Bank-financed projects are mapped

• More than 36,000 locations mapped for over 2,500 active Bank projects

• For all 144 IBRD and IDA countries

• Indicator data on infant mortality, maternal health, malnutrition for 43 countries;

• Sub-national poverty data for 30 countries

• Population density data for 107 countries

Better Targeting of Projects

Select infant mortality as base map

Select by Sector: Water and Health

maps.worldbank.org/sa/india

Open Results Platform

Georesults | Georgia

GEORESULTSmaps.worldbank.org/content/georesults#project=P040613&activity=1

Global Agriculture and Food Security Program (GAFSP)

Mapping to Enhance Services for the Poor

Global Footprint gafspfund.org/gafspmapglobal

Bangladesh Project Map

Rangpur Division

Barisal Division

Country / Project Mapswww.gafspfund.org/gafspmapcountry/npl

GAFSP Stories

CITIZEN ENGAGEMENT

Our Vision Ahead: Location Based Beneficiary Feedback

Our Hypothesis

Increased openness and beneficiary feedback in operations enhances development effectiveness and leads to better results

Our Approach

An Open Platform for Implementing Agencies and their Public Service Providers to share local information and receive real-time feedback using SMS, Web and Voice from their stakeholders such as Civil Society and Citizens in a transparent and consultative manner

OnTrack | What

OnTrack | Why

Bolivia • Rural Alliances Project (PAR) • Urban Infrastructure Program (PBCV)

Ghana• Sustainable Rural Water & Sanitation Services • Ghana Urban Transport Project • West Africa Agricultural Productivity Program (WAAPP) • Ghana Youth Employment Project

Nepal • Poverty Alleviation Fund Nepal (PAF Nepal)

Zambia• Irrigation Development Support Project (IDSP)• Promoting Innovative Approaches to Peri

-Urban Sanitation Improvement Project

OnTrack | Our Pilot Countries and Projects

Project Statistics PAR I Loan: $28.4 millionBeneficiaries: 29,351 rural households771 alliances (organizations of small producers)110 out of the 339 municipalities

PAR II Loan:$50 millionBeneficiaries: 285,060 rural households120 municipalities

Project Components1. Institutional Strengthening2. Implementation of Rural Alliances3. Project Management

Implementing AgencyMinistry of Rural Development and Land through EMPODERAR (Empowering), decentralized unit with operational autonomy that has been built around PAR I

OnTrack | Project Snapshot – Rural Alliances Project (PAR) Bolivia

http://empoderar.gob.bo/

Achievements • Partnerships w/ 4 Producer Organizations• 15 Community Organizers trained• 280 farmers trained in the use of OnTrack• On going training in 142 Alliances • 143 messages received in 3 weeks• 79 contributors to the platform • SMS integrated• Risk assessment • Joint Comms and Outreach Strategy

Next Steps• Extend to all 771 alliances• Identify partners for communication and

outreach• Implementation of Budgets, Comms and

Outreach Strategy• Propose an Impact Evaluation Framework

for Rapid Cycle learning• Customization of Platform

Challenges• Cost sharing plan• Sustainability of the platform • Staffing of additional resources in the PIU

Launch of On Track by Minister of Agriculture & Project Coordinator

Municipality of San Javier

Municipality of San Carlos, St. Cruz

OnTrack | Project Snapshot – Proyecto Allianzas Rurales (PAR) Bolivia

Currently in Project Appraisal Document (PAD)

JYK interacts with project team and users at the launch of OnTrack program

Project Statistics PBCV Loan: 18 million 24 neighborhoods of La Paz5 out of 9 macro-districts

Project Components1. Urban Infrastructure 2. Community Development

Implementing AgencyMunicipality of the city of La Paz (GAMLP) through the True Neighborhoods Program.

OnTrack | Project Snapshot – Urban Infrastructure Program Bolivia

http://www.lapaz.bo/

Project StatisticsUSD 65 M additional financing | USD 100 M PAF II40 Districts (ranked poorest in CBS data)14,831 Community Organizations418,000 poor households | 529,000 total households

Implementing AgencyPoverty Alleviation Fund Board

OnTrack | Project Snapshot – Poverty Alleviation Fund Nepal (PAF Nepal)

Achievements• 5 Location Visited• 6 Project Managers trained• 1 local IT staff trained; 1 local MIS staff trained• Field interaction w/ 200+ beneficiaries • SMS tested• Roll out strategy drafted• Communication and Outreach strategy • Risk Assessment

Next Steps• Customization of Platform • Implementation Communication and Outreach plan• 1 district (1000 + activities) will be rolled out and

extended to 39 more districts• Propose an Impact Evaluation Framework for Rapid

Cycle learning

Challenges• Illiteracy (lack of knowledge to use SMS and

unavailability of Nepali font on cell phones) • Behavior change• Building trust

Interacting with community members and social mobilizers - Gajeda VDC

On our way to Hatausa VDC – Income Generation Project, supported by PAF Nepal

SMS testing with POs and SMs

OnTrack | Project Snapshot – Poverty Alleviation Fund Nepal (PAF Nepal)

• Open Aid Map a common platform to show locations of donor programs

• Country Platforms for open aid flows and public expenditures

• Citizen Feedback Loops to promote citizen engagement in the delivery of public services

• Capacity Development to empower CSOs and Citizens to effectively use and generate data

• Impact Evaluations to assess the impact of open aid on development outcomes

Open Aid Partnership (OAP)

Open Aid Partnership • Geo-coding of donor-

financed projects based on IATI standard

• Joint Open Aid Map for better aid coordination (AidData)

• Visualize projects of 27 donors combined with poverty data

www. openaidmap.org

Empowered Citizen

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