Lean Change Management at SDEC 13

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During this presentation I challenged the notion that "agile fails due to resistance or failure to change culture". Lean Change Management helps people passionate about meaningful change learn new approaches to organizational change.

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1

Thank you to our Sponsors

Jason Little - Lean Change Management

Running an Agile Transformation with Lean Startup

Why Does Agile Fail?

Why Agile Fails

1) Failure to change culture

2) General Resistance to change

http://www.versionone.com/pdf/7th-Annual-State-of-Agile-Development-Survey.pdf

70% of changes initiatives fail

http://www.onirik.com.au/media/Whitepapers/Cracking%20the%20Change%20Code%20White%20Paper.pdf

1) lack of a structured change process2) Un-predicable nature of people

Lean Startup

Hypothesis

Change Canvas

Hypothesis

Change CanvasSystem Feedback

Hypothesis

Lean Change Management

1) You cannot control how people will react to change

2) People will be happier if they can help develop the change

2 Principles

what is our hypothesis about this change?

how will we know it’s been successful?

how will we show measurable progress?

who’s affected by the change?

what commitment do we need from those affected?

what are our options?

how will we communicate?

we want these folks

Lean Startup

KanbanRetrospective

s

ADKAR7S

Galbraith 5 Star

Kotter’s ChangeModel

SCARF

Fogg Model

SatirLewin

Agile tools

Traditional CM tools

Neuroscience/behaviour

®

We want more chefs...

and less fast-foodcooks

Hypothesis We are implementing Agile so we can...

Success CriteriaWe will be successful with Agile when...

Progress MeasuresWe will know we’re on the right path when...

what’s the blast radius?

cost

valu

eOptions

- implies many people are affected

- change crosses multiple organizational boundaries

- change is within a solitary team or dept

- low-hanging fruit

Selected Optionsbecome MVCs

(minimum viable changes)

How did people react?

innovator!laggard!

Change Coalition

Gather Insights from:- water cooler talk- lean coffee sessions- surveys- measurable outcomes- tools (ADKAR, OCAI, etc)

Feed new Insights into new Options

what’s the urgency?

From who’s perspective?

Where do we want to go?

True NorthHow will we

communicate? Who is affected?

What commitment do we need from the people

affected?

What benefit do we think we’ll get?

www.leanchange.org

@jasonlittle

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