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The Knowledge Hub will build on Local Government (LG) Improvement and Development’s community of practice (CoP)-based approach to knowledge management. It will support multiple communities, using the best features and functionality that have evolved through the development of the CoP service. It will offer a range of free tools and services to help the sector share and analyse their data and engage more effectively online. It will provide a platform for developing and publishing open source applications created and owned by the sector.
Citation preview
http://www.local.gov.uk/knowledgehub
An Introduction To TheKnowledge Hub
Steve DaleCollabor8now Ltd
An evangelist and practitioner in the use of Web 2.0 technologies and Social Media applications to support personal self-development and knowledge sharing.
Steve was the business lead and information architect for the community of practice platform currently deployed across the UK local government sector, the largest professional network of its type, and is currently lead consultant and systems architect for the Knowledge Hub. Steve also chairs the Online Information Conference Committee.
Stephen Dale (Steve)
Vision
• Help create a trusted learning and sharing Help create a trusted learning and sharing environment for local government, where environment for local government, where everyone can benefit from a shared understanding everyone can benefit from a shared understanding of what works and what doesn’tof what works and what doesn’t
• Create a Local Gov culture of collaborative Create a Local Gov culture of collaborative practice development, sharing and problem practice development, sharing and problem solvingsolving
Knowledge Hub
Knowledge Hub
What is the Knowledge Hub?
Knowledge Hub
You’re already using the Knowledge Hub….but you
just don’t know it!
Knowledge Hub
Simples!
comparethemarket.com and comparethemeerkat.com are trading names of BISL Limited
4,716 reviews4,716 reviews
Peer review and recommendations
A collaborative knowledge encyclopedia for local government
Knowledge Hub
Aggregate content from many sources – follow activity streams
App StoresKnowledge Hub
A replacement for Communities of Practice
• 80,000 members• 1,500 communities• 22,000+ monthly
contributions
…but why? Many conversations being missed (lack of permeability)
BlogsBlogs
Tweets
Tweets
Websites
Websites
CoPCoP X
X X
Knowledge WikiKnowledge Wiki
Peer reviews &Peer reviews &recommendationsrecommendations
App StoreApp Store
Aggregation + Aggregation + Activity Activity StreamsStreams
Powerful Powerful semantic semantic searchsearch
Community Community workspacesworkspaces
Mashup centreMashup centre
Stick it all together…
emailemail
Performance Performance ComparisonsComparisons
Utopia?
8/9
Knowledge Hub
Social and professional
Social and professional
networks proliferate
networks proliferate
Knowledge Hub will enable users to link and aggregate multiple conversations and
data sources
Knowledge Hub
I am…▪ Checking the bin
collection in my street and seeing if anybody else is complaining
▪ Comparing council tax rates with our neighbouring areas
I am…▪ Preparing for council
meeting with aim of questioning performance in adult social care
▪ Checking for best practice in other councils
I am…▪ Reviewing my overall
dashboard▪ Analysing poor
performance in housing costs and benchmarking with comparable councils
I am…▪ Making sure government
departments use the tool for all their demands on councils
▪ Able to see which councils in most need of support and making contact to offer help
Getting answers to questions using KHub
Limitless scope for ‘Apps’…
www.local.gov.uk/knowledgehub
Knowledge Hub
Based on an original slide from www.local.gov.uk
CouncilIntranet
CouncilIntranet
CouncilIntranet
CouncilIntranet
CouncilIntranet
CouncilIntranet
Option1Secure Local Council Intranets
Option 2Open Source version of Knowledge Hub
Option 1 can deliver significant cost savings.
Intranet/Extranet/Website Opportunities
Knowledge Hub
Project TimelineKnowledge Hub
Coming to you soon!
First release (May) - Key First release (May) - Key FeaturesFeatures•Personal and shared Blogs, Wikis, Forum, Calendar. •Local Gov wikipedia•Private and Public document libraries•Different types of workspace (CoP, Social Network, Projects)•Social graph + activity streams•Personal and public content tagging
Future releases Jun - OctFuture releases Jun - Oct•Web conferencing•Semantic search•Data aggregation•Trend/topic monitoring•App Store•Mashup centre•Matching engine (recommendations, content to people, people to people)•Performance comparison (benchmarks)•As Intranet or Extranet•For websites
Knowledge Hub
Twitter StreamActivity stream
Workspaces. Three types:•Communities of Practice•Social Network•Project
Benefits• Organisational learning and innovation• Knowledge Retention• Local performance and productivity• Self assessment and benchmarking• Transparency of information• Sector-led improvement• Cross-sector working• Transformation of workforce and services• Lower cost ICT infrastructure
(Intranets/Extranets/Websites/Applications)
www.local.gov.uk/knowledgehub
Knowledge Hub
Helping us all to innovate, create, connect,collaborate
…. and see thingsdifferently…
Knowledge Hub
Steve Dale
Collabor8now Ltd
Email Steve.dale@collabor8now.com
Twitter www.twitter.com/stephendale
Blog www.steve-dale.net
Profiles About.me/stephendale
profiles.google.com/steve.dale
More information: www.local.gov.uk/knowledgehubFollow us on Twitter: www.twitter.com/knowledgehubTweet and follow the hashtag: #khub
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