Information technology for business process reengineering

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INFORMATION TECHNOLOGY FOR BPR

By Shriket Trivedi

DEFINATION OF BPR :

Business Process Reengineering (BPR) is defined as the fundamental rethinking and radical redesign of

business processes to achieve dramatic improvements in critical contemporary measures of performance such as cost, quality and speed.

BUSINESSPROCESS

RE-ENGINEERING

Case Study:

CASE STUDIES :

DEEPA GENERAL STORES, PANTH DAIRY & APNA BAAZAR

DeepaGeneral Stores

PanthDairy

PANTH DAIRYADDRESS:YASHODHAN NAGAR, THANE

One of 16 outlets all over Mumbai

Managed and Monitored centrally via CCTV cameras

Cost of 3 cameras (Rs6000) + DVR (Rs3000) + Internet Rate (Rs900) < Single Employee

Added Security

Bulk Buying of milk products = Larger Profits

Diversification of business in the form of different dairy products

Run a innovative, profitable business model

APNA BAAZARADDRESS:VARTAK NAGAR, THANE Set up on with the aid of a loan on a plot along the main road ( higher

visibility, better accessibility)

Uses Big Bazaar/D-Mart style super market concept but on a smaller scale with product focus on social economic class of people in immediate surrounding area

Loyalty Card Schemes

Software enabled buying analysis of buying patterns – discount coupons issued for products with high buying volume expected (to motivate larger volume buying)

Workforce trained to build strong customer relations with people of the community so that customers are retained

Intelligent I.T. technology application along with niche market focus enables AAPNA BAAZAR to compete with competitors much larger in scale and size

Stone Age

Metal Age

Digital Age

Information Age

THANK YOU