Increasing Training Impact
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Basic Fundamentals to enhance training impact. Presentation given at New Horizon's regional meeting in Abilene, TX
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- 1. March 2, 2014
- 2. BEST PRACTICES IN TRAINING Transparency to Clients and
Trainees Assessable Methods Technology Proficiency Professional
Development Organizational Expertise Instructional Design
Communication Proficiency
- 3. COVEYS TYRANNY OF THE URGENT Urgent Not Urgent Important 1 -
Crises - Pressing problems - Deadline driven projects, meetings,
next-hours activities 2 - Preparations - Prevention - Planning -
Relationship building - Empowerment self/others Not-Important 3 -
Interruptions , phone calls - Some mail, some reports - Some
meetings - Pressing matters - Many popular activities 4 - Trivia,
busy work - Instagram, Flappy-bird, Pinterest - Some phone calls,
spam - Escape activities
- 4. RCQ ANALYSIS Quality Credibility Receptivity Receptivity of
the Trainees Credibility of the Trainer Quality of the
Training
- 5. RECEPTIVITY OF THE TRAINEES Credibility of Trainer
Motivation Ability
- 6. CREDIBILITY OF THE TRAINER First Impressions Competency
Trust
- 7. QUALITY OF TRAINING Knowing Objectives Measurable Impact
Maturity Group Match
- 8. LAST WORD
- 9. J. D. WALLACE Co-chair, National Communication Association's
Training and Development Division Communication and Sociology
Department Abilene Christian University ACU Box 28156 Abilene,
Texas 79699-8156 E-mail: jd.wallace@acu.edu Phone:
325-674-2339