View
56.523
Download
1
Category
Preview:
DESCRIPTION
Learn how IBM is using new technologies, applications and mobile devices to enable a smarter, more productive workforce. This short presentation shares IBM's journey enabling a flexible, mobile enterprise.
Citation preview
© 2013 IBM Corporation 1 #IBMMobile
IBM MobileFirst: Put your business in motion
© 2013 IBM Corporation 2 #IBMMobile
Mobile is everywhere
Mobile is about transacting
1
96% year to year increase in mobile cyber Monday sales between 2012 and 2011
Mobile enables the Internet of Things
91% of mobile users keep their device within arm’s reach 100% of the time
5 Trends with significant implications for the enterprise
2
4
3
Mobile is primary
5
90% of users use multiple screens as channels come together to create integrated
experiences
Mobile must create a continuous brand experience
Global Machine-to-machine connections will increase from 2 billion in 2011 to 18
billion at the end of 2022
Insights from mobile data provide new opportunities
75% of mobile shoppers take action after receiving a location based messages 2
© 2013 IBM Corporation 3 #IBMMobile
IBM has been building up our mobile enterprise capabilities
10 acquisitions to strengthen our position in mobile since
2006 …
200+ IBM Software apps available in App Stores;
~ 1M downloads …
125+ patents for wireless inventions in 2012, bringing
the total to 270 …
160+ researchers working on mobile
projects…
© 2013 IBM Corporation 4 #IBMMobile
IBM introduces the IBM MobileFirst offering portfolio
Analytics
Security
Management
IBM & Partner Applications
Application Platform and Data Services
Banking Insurance Transport Telecom Government
Industry Solutions
Healthcare Retail Automotive
Application & Data Platform
Str
ate
gy &
Desig
n S
erv
ices
D
evelo
pm
en
t & In
teg
ratio
n S
erv
ices
Cloud & Managed Services
Devices Network Servers
© 2013 IBM Corporation 5 #IBMMobile
The Broadest
Portfolio of
Mobile
Solutions
The Deepest
Set of Services
Expertise
New Industry
Partnerships
and Resources
for Developers
The industry’s most comprehensive mobile portfolio
© 2013 IBM Corporation 6 #IBMMobile
IBM MobileFirst Platform
IBM MobileFirst Management
IBM MobileFirst Security
IBM MobileFirst Analytics
The Broadest
Portfolio of Mobile
Solutions
© 2013 IBM Corporation 7 #IBMMobile
IBM MobileFirst Platform
IBM Worklight
IBM Rational Test Workbench
IBM Mobile Application Platform Management
• Automated testing for high quality mobile
apps (planned beta in 1Q)
• Streamlined deployment for private
clouds on PureApplication System
• Single sign-on across multiple apps on a
device
• Latest versions of all major mobile OS’s
(iOS, Android, Windows, and BlackBerry)
For clients that need to:
Quickly develop and deploy high quality
mobile apps across multiple platforms
Seamlessly connect rich mobile
applications to enterprise data and
services
IBM MobileFirst Platform offers:
Native, web, or hybrid app development
Tools to build & test high quality apps for many
devices
Management, security, continuous delivery &
distribution of apps
Easy connectivity to existing data & services
for mobile usage
On-premises or managed service delivery
Available Today!
© 2013 IBM Corporation 8 #IBMMobile
Challenges
Company estimated that up to 40 percent of its future business would come from providing mobile accessibility to its products and services. They sought a solution that would provide the scalability needed to support high volumes of data, significant numbers of users and a sizable development team.
Solution
Implemented IBM Worklight software to support its mobile-application-development project. The Worklight software provides the scalability the client needs to address the predicted increase in data and user volumes anticipated once the project is completed.
Benefits
Able to develop mobile apps quickly and efficiently, supporting future business growth at a lower cost than its previous provider could offer.
Gained scalability to support higher data and user volumes once the mobile apps were deployed.
“We utilize a hybrid/HTML5 approach to achieve
our goals with Worklight using web technologies
(HTML, Java Scripting, CSS) everywhere we can,
and native code where we need to.”
#1 digital U.S. bank has shipped industry-leading mobile capabilities
and has many more on the way
© 2013 IBM Corporation 9 #IBMMobile
IBM MobileFirst Management
*Planned availability in 1Q 2013
For Clients That Need To:
Implement BYOD with confidence
Manage secure sensitive data, regardless
of the device
Handle multi-platform complexities
with ease
IBM MobileFirst Management Offers:
Unified management across devices
Option to wipe corporate data
Configuration & enforcement of password
policies, encryption, VPN access & camera use
Streamlined workflow between
development & operations with an
integrated Enterprise App Store
On-premises or managed service delivery
IBM Endpoint Manager for Mobile Devices
IBM Enterprise Services Managed Mobility
IBM Mobile and Wireless Network Management
Available Today!
• Latest versions of all major mobile OS’s
(iOS, Android, Windows, and BlackBerry)
• Defense-grade encryption
thru FIPS 140-2 compliance*
• Automatically grant or deny email access
based on device compliance
• Ease admin by setting and reporting
IBM Notes Traveler security policies
© 2013 IBM Corporation 10 #IBMMobile
Public utility adds mobile devices without adding infrastructure
Company Overview Serving 4.5 million customers in the southwestern region
of the United States, this electric company of 25,000
employees is a leader in clean energy while exceeding
reliability standards and keeping consumer costs below
average. They are experiencing a migration from traditional
endpoints to mobile devices.
Customer Needs
Support 20,000+ mobile devices
Corporate and employee-owned, many platforms and
OS versions
High availability for certain devices used in the field
Adherence to internal security policies, external regulations
Benefits
Scalability to 250,000 endpoints provides room to grow without adding infrastructure
Added mobile devices to existing IEM deployment in days
Ability to integrate with Maximo, Remedy
Responsiveness and agility of product and product team
© 2013 IBM Corporation 11 #IBMMobile
IBM MobileFirst Security
For Clients That Need To:
Protect devices and data
Defend the network
Ensure secure access
Safeguard mobile apps
Preserve user experience without
compromising security
IBM MobileFirst Security Offers:
Context aware risk-based access control
Mobile threat protection
Strong session management & Single Sign-on
Vulnerability analysis for mobile apps
Visibility and analysis of security events from
the device, network, user and app behavior
IBM Security Access Manager for Mobile and Cloud
IBM AppScan
*Planned availability in 1Q 2013
Available Today!
• State-of-the-art high-quality vulnerability
analysis for mobile apps
• Native support extended for iOS
to accelerate enterprise usage*
• Enhanced support for JavaScript analysis
in hybrid mobile apps*
• Out-of-the-box support for IBM Worklight
built apps to incorporate context aware
risk-based access
© 2013 IBM Corporation 12 #IBMMobile
European Bank delivers secure mobile Internet banking Background
Major European Bank needed to reduce operational
complexity and cost with a single, scalable infrastructure
to secure access to various back-end services from
multiple mobile apps. A customized authentication
mechanism empowered the bank to guarantee the
security of its customers while safeguarding the trust
relationship with a safe app platform that encrypts local
data and delivers app updates immediately.
Customer Needs
Extend secure access to banking apps to mobile customers
Enhance productivity of employees to perform secure banking transactions via mobile devices
Support for iOS, Android, and Windows Mobile
Benefits
Authenticates requests made via HTTPS from hybrid mobile apps running on WorkLight platform to back-end services
A custom certificates-based authentication mechanism implemented to secure back-end banking application
© 2013 IBM Corporation 13 #IBMMobile
IBM MobileFirst Analytics
For Clients That Need To:
Optimize digital & mobile experiences
to drive online conversion
Analyze mobile behaviors and quantify
business impact of user struggles
Improve customer service resolution
and drive loyalty
IBM MobileFirst Analytics Offers:
Automatic detection of customer issues
through user and mobile device data
User behavior drill down with high fidelity
replay & reporting of the user experience
Correlated customer behavior with network
and application data
High conversion and retention rates with
quantifiable business impact analysis
Tealeaf CX Mobile
Available Today!
• Capture and high-fidelity replay of
mobile gestures for mobile web
sessions on iOS and Android-based
devices
• Add-on Heatmap, Link Analytics, Form
Analytics, and Attention Maps for
better understanding of users’ intent
through highly visual analytics
© 2013 IBM Corporation 14 #IBMMobile
Skybet streamlines their on line banking login and betting processes
for its mobile customers Challenges 1/3 of all bets are placed through the mobile device.
Emerging channels like mobile are key to the
company’s future success and user experience on
the mobile is a competitive differentiator.
Solution CX Mobile provided evidence of user struggles
during registration, user preferences in bet
placement, and adverse changes in user behaviors.
Tealeaf enabled the customer to quantify business
impact of customer challenges across both web and
mobile channels.
Benefits • Identified a time consuming and confusing process
around conversion rates for ID recovery – a
relatively common occurrence for people trying to
login from a stadium to bet on a soccer match.
• Developed better understanding of the optimal
customer path for betting from login to bet
placement.
• Recovery of 400 customers a day that were being
lost in poorly user ID/PIN recovery system.
• Saw an overall jump in betting conversion based
on optimized design path.
“With Tealeaf we know how our customers are using
mobile and thanks to Tealeaf we leave nothing to
chance.”
~ Steve Morrison, Tealeaf Manager at Skybet
© 2013 IBM Corporation 15 #IBMMobile
The IBM Mobile Enterprise Development Lifecycle
Industrialize IBM Mobile Development
Lifecycle Solution
Design & Develop
Obtain Insight
Manage
Deploy
Instrument
Integrate
Test
Scan & Certify
© 2013 IBM Corporation 16 #IBMMobile
The Deepest Set of
Services Expertise
IBM MobileFirst -
Strategy & Design Services
IBM MobileFirst -
Development & Integration
Services
© 2013 IBM Corporation 17 #IBMMobile
IBM MobileFirst Strategy & Design Services
For Clients That Need To:
Ensure mobile projects yield measurable
business value
Link mobile investments to ROI and IT strategy
Establish plans for growth and maturity of
mobile initiatives
Customer journey mapping for mobile
engagement
Accelerated mobile strategy & business case
creation
Vision and delivery of compelling mobile web
experience
Detailed strategies for infrastructure for mobile
enterprise IT & communication initiatives
Mobile Strategy Accelerator
Mobile Infrastructure Strategy & Planning
Omni-channel Experience Assessment
IBM Interactive – Mobile Web Experience Design
Available Today!
IBM MobileFirst Strategy & Design
Services offer:
• Mobile Strategy workshops to provide
actionable roadmaps and prototyping
with KPIs
• Enhanced strategy and planning services
to optimize mobile infrastructure plans,
processes, security, middleware and
device selection
© 2013 IBM Corporation 18 #IBMMobile
The event site strategies are informed by customer experience research and insights and include innovative combinations of sophisticated data delivery and analysis, multi-channel capabilities, and web 2.0 and mobile technologies.
Innovative IBM Technologies Applied:
High quality live Flash streaming video with multiple
simultaneous video streams
Live leader boards, player bios and course/court
information overlaid directly on the video streams
in an innovative, immersive presentation – a first for
highly trafficked sports events websites
Personalized alerts
Live video thumbnails for selecting streams
Redefining Media: Interactive, Multi-Channel Events
For the Australian Open, IBM served live video on
web and mobile, developed the integrated
community features and created a feature that
graphed player momentum during the matches
© 2013 IBM Corporation 19 #IBMMobile
IBM was positioned as a leader in the Forrester WaveTM:
Enterprise Mobility Services, Q1 2013 IBM received the highest score possible in “Current Offering”
Source: Forrester Research Inc. “Forrester WaveTM”: Enterprise Mobility Services, Q1 2013”.
Full report can be accessed at http://www.ibm.com
The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc. The Forrester Wave™ is a graphical representation of
Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the
Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.
© 2013 IBM Corporation 20 #IBMMobile
IBM MobileFirst Development & Integration Services
For clients that need to:
Develop new mobile applications
Integrate mobile applications with enterprise IT
systems
Manage and secure mobile environments
Maintain visibility, control and automation of mobile
devices
Fast cycle development of mobile applications
across platforms
Mobile app integration for seamless connectivity
and data management
Secure and seamless wired, wireless, cellular and
WiFi network access including increased network
bandwidth required for voice, data and video
Secure mobile device and application management
Mobile Development and Testing
Mobile Application Integration
Network Integration Services for Mobile
Mobile Application Management
Mobile Application Platform Management Services
Mobile Enterprise Services for Managed Mobility
Unified Communications for Mobile
Available Today!
IBM MobileFirst Development &
Integration Services offer:
• Enterprise Mobile Enablement
• Mobile Application Development
from the Cloud
© 2013 IBM Corporation 21 #IBMMobile
IBM Mobile Enterprise Services helps leading hotel brand deliver
managed mobility services for smartphones and tablets
Challenges To deliver differentiated and enhanced guest services,
especially for corporate clients and hotel owners. Architect
managed mobility solution for combined install base of
6,700+ smartphones and tablet devices
Solution • Enterprise lifecycle services for BlackBerry®, iPhone and
iPad devices
• Email, web, calendar access and support with centralized
end-user help desk
• Mobility device access to business intelligence for
operations reporting
Benefits • Adoption of mobility computing solutions deliver clear
business value and employee productivity improvements
• Changed how technology innovation is delivered in the
corporation
• Improved total cost of ownership and infrastructure
savings from more predictable hosting and support costs;
that help enable 30 percent smartphone growth over 5
years
• Subscription-based pricing simplifies billing and tracking
© 2013 IBM Corporation 22 #IBMMobile
1. Discover IBM’s mobile capabilities, the use cases our capabilities solve, and jointly explore how a deeper dive could drive value for you:
• Mobile Innovation Workshop (1 day)
2. If you are just starting your mobile adoption:
• Mobile Discovery Workshop (1-3 days)
• Review specific business pains and trends to create mobile strategy & plan for next steps
• Mobile Quick Win Pilot (3-10 weeks)
• Build a first instance of a mobile application to experience business value and create organizational buy-in
3. When you are ready to scale within a LoB or across the enterprise:
• IBM Mobile Strategy Accelerator (Multi-week engagement)
• Understand how to most effectively integrate mobile capabilities.
• Results in a roadmap that optimizes mobile transformation opportunities and accelerates time to market.
• Mobile Infrastructure Strategy & Planning (Multi-week engagement)
• Assess current environment, define infrastructure strategy and build technology and services roadmap
• Managed Mobile: Endpoint and Application Platform Management (ongoing)
• Provide managed services to secure your mobile endpoints and for your mobile application platform environment
Services to support your Mobile Adoption
© 2013 IBM Corporation 23 #IBMMobile
Highlights:
Thousands of mobility, integrated communications and
networking professionals
270 mobile patents
30+ research labs supporting mobility
48 networking delivery and support centers
11 mobile enterprise services delivery and support centers
Customer support in 50 languages
Global standard processes, tools and measurements
IBM’s global mobile expertise is trusted by some of the world’s most
demanding companies
Thousands of consultants with mobile solution and managed services expertise
IBM Interactive Centers
Mobile Enterprise Services
Delivery & Support Centers
Networking Delivery &
Support Centers
24 © 2013 IBM Corporation
New Industry
Partnerships and
Resources for
Developers
1. IBM Adapters for AT&T APIs
2. IBM and Apple Alliance
3. IBM Application Service
Platform for Networks
4. IBM Worklight Academic
Courseware
5. Developer Resources
6. Business Partner Programs
25 © 2013 IBM Corporation
New IBM Adapters for AT&T APIs
Developers can rapidly build powerful mobile
apps that easily tap into rich online services
provided by network carriers
1. Support creation of network-enriched mobile
applications with AT&T APIs:
• Speech Recognition (cross-carrier), SMS,
Notary Management, In-App Payment,
Device Capability
2. Enable building of rich native, HTML and hybrid
mobile applications with more speed and ease
3. Provide community access to additional mobile
and telecommunications content via AT&T
Developer Program @ IBM developerWorks
26 © 2013 IBM Corporation
IBM Offers Services for Apple Mobile Devices (U.S. Only) Accelerates adoption and deployment of mobile infrastructures for Apple mobile devices
• Fast and easy enterprise deployment of securely managed
iPad for Apple using IBM Managed Mobility service
• Accelerates enterprise and government adoption of iOS
devices using IBM AppScan capabilities that scan and
secure iOS applications early in the development process
Benefits include:
• Complete mobile enterprise solution including hardware,
software and managed services, with optional lease
financing to help predict costs
• Allows clients to easily build strategic mobile platforms and
manage devices, applications and app stores
• Helps developers improve coding techniques and build more
secure applications from the start on iOS
27 © 2013 IBM Corporation
Run IT Applications at the mobile network edge
• Process large data sets in real time
• Accelerate services with proximity to user device
Integrate IT Applications with network interfaces
• Rapidly develop new network features
• Increase Innovation by fostering ecosystems of ISV’s
• Access rich radio network with mobile applications
Smart Cloud Management
• Manage applications with Standards based Cloud interface
• Extend existing Cloud processes to edge of network
Helping Telcos deliver Mobile differentiated services to exploit their networks
and deploy apps to the edge for a hyper-responsive mobile experience
IBM and Nokia Siemens Networks introduce the world’s first mobile edge computing
platform
ASPN
10,000s of
tiny data
centre
(“cloudlets”)
IBM WebSphere Application
Service Platform for
Networks (ASPN)
28 © 2013 IBM Corporation
IBM Academic Initiative For Mobile
49% of organizations already
have some kind of mobile deployment today
69% of organizations plan to
increase mobile investment in the next 2 years
However…
Nearly half of students
and educators surveyed
reported that their
institutions can’t meet the
demand for these skills.*
Designed to address the growing
mobile skills challenges – by
building mobile skills in the next
generation of developers:
1. New faculty grants for innovative
mobile courses on campus
2. Free IBM Worklight usage for
professors and students
3. New mobile courseware for
faculty to use in the classroom
Source: 2012 Tech Trends Study, IBM developerWorks
and IBM Center for Applied Insights, November 2012
29 © 2013 IBM Corporation
More New Resources for Developers
driving engagement with a forward thinking community…
30 © 2013 IBM Corporation
Announcing IBM MobileFirst Offering for Business Partners Connect with new clients via the Mobile app showcase
Validate your solutions with the “Ready for IBM MobileFirst” offering
Equipping Business Partners with opportunity to:
Get support through a vibrant ecosystem of Business Partner mobile
offerings
Gain client visibility into your applications in an industry, functional and
geographical context
Demonstrate your solutions that meet “IBM ready for” compatibility criteria
Promote your solutions at global IBM events
New offering that features leading IBM Business Partners that have
mobile solutions validated for compatibility with IBM MobileFirst
offerings
Provides differentiation for business partners via the “Ready for IBM
MobileFirst” mark, that can be can utilized in packaging and marketing
materials on qualified offerings
Mobile
App
Showcase
IBM MobileFirst
31 © 2013 IBM Corporation
Potential to boost earning opportunities up to 60%* as IBM Value Added Reseller
Certify with “Software Value Plus IBM MobileFirst Authorization”
New Mobile Solution Incentive Offering for IBM Business Partners
New mobile offering helps IBM Business Partners expand their reach
Eligible mobile solutions can be applications or repeatable service
frameworks
Enables Business Partners to earn incremental incentives and benefits
by expanding their mobile skills and solutions
IBM
Business
Partner
Reseller
Incentive
Equipping Business Partners with opportunity to:
Augment or develop new mobile skills to meet market demand
Differentiate yourself in the mobile marketplace with the “Software Value
Plus IBM MobileFirst” solution mark
Feature your solutions in the Mobile App Showcase and gain exposure
by industry and geography
* When additional rebates and incentives are included
32 © 2013 IBM Corporation
1 Learn more:
ibm.com/mobilefirst
Talk with your IBM representative or Business
Partner to find the right next step for you
2
3
Join the conversation:
twitter.com/IBMMobile (#IBMMobile)
facebook.com/IBMMobile
Three ways to get started with IBM MobileFirst
33 © 2013 IBM Corporation
© Copyright IBM Corporation 2013. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have
the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities
referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the International Business Machines
Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.
Learn more at: www.ibm.com/mobilefirst
34 © 2013 IBM Corporation
35 © 2013 IBM Corporation
Legal Disclaimer
• © IBM Corporation 2011. All Rights Reserved.
• The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained
in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are
subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing
contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and
conditions of the applicable license agreement governing the use of IBM software.
• References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or
capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to
future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by
you will result in any specific sales, revenue growth or other results.
• If the text contains performance statistics or references to benchmarks, insert the following language; otherwise delete:
Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will
experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage
configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
• If the text includes any customer examples, please confirm we have prior written approval from such customer and insert the following language; otherwise delete:
All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs
and performance characteristics may vary by customer.
• Please review text for proper trademark attribution of IBM products. At first use, each product name must be the full name and include appropriate trademark symbols (e.g., IBM
Lotus® Sametime® Unyte™). Subsequent references can drop “IBM” but should include the proper branding (e.g., Lotus Sametime Gateway, or WebSphere Application Server).
Please refer to http://www.ibm.com/legal/copytrade.shtml for guidance on which trademarks require the ® or ™ symbol. Do not use abbreviations for IBM product names in your
presentation. All product names must be used as adjectives rather than nouns. Please list all of the trademarks that you use in your presentation as follows; delete any not included in
your presentation. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International
Business Machines Corporation in the United States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both.
• If you reference Adobe® in the text, please mark the first use and include the following; otherwise delete:
Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other
countries.
• If you reference Java™ in the text, please mark the first use and include the following; otherwise delete:
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
• If you reference Microsoft® and/or Windows® in the text, please mark the first use and include the following, as applicable; otherwise delete:
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
• If you reference Intel® and/or any of the following Intel products in the text, please mark the first use and include those that you use as follows; otherwise delete:
Intel, Intel Centrino, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States
and other countries.
• If you reference UNIX® in the text, please mark the first use and include the following; otherwise delete:
UNIX is a registered trademark of The Open Group in the United States and other countries.
• If you reference Linux® in your presentation, please mark the first use and include the following; otherwise delete:
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of
others.
• If the text/graphics include screenshots, no actual IBM employee names may be used (even your own), if your screenshots include fictitious company names (e.g., Renovations, Zeta
Bank, Acme) please update and insert the following; otherwise delete: All references to [insert fictitious company name] refer to a fictitious company and are used for illustration
purposes only.
Recommended