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IBM: Changing the Way Companies Work with IBM Smarter Workforce Solutions - Paget Miles, HCM Sales Leader Europe, IBM & Alex Gibson, Senior HCM Solutions Consultant, IBM See how IBM-Kenexa Talent Suite taps big data to energize today’s workforce by combine social business capabilities, Watson Foundations and Workforce Science to modernise Human Capital Management. This new cloud-based software allows HRDs and C-Suite executives to gain actionable insights into the deluge of data shared every day by their workforce. As a result, organisations can now streamline, modernise and add precision to hiring practices, increase workforce productivity and connect employees in ways that impact business results - modern HR, is social HR!
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© 2014 IBM Corporation
Changing the Way Companies Work
Paget Miles HCM Sales Leader Europe
Alex Gibson Senior HCM Solutions Consultant
Top 5 Challenges facing HR
Listen to the voice of your organization and engage your workforce
Big Data you can act on and drives smarter decisions
Invest wisely in your employees
Attract the very best talent get them productive
Connect employees to the information they need
How can HR become more valuable The High Performance Engagement Model
Employee Engagement (EEI)
Pride Sa)sfac)on Advocacy Reten)on
Performance Enablement (PEI)
Customers Systems Structures Prac)ces Standards
Business performance / outcomes
Customer Sales Safety Profit
OUR RESEARCHED HIGH PERFORMANCE 12 BEHAVIOURS
Creating Strategy
Gathering Intelligence Generating Ideas
Accelerating Innovation
Seek information Make sense of chaos
Manage Risk Develop strategy Foster innovation Handle ambiguity
Engaging Talent
Establishing Trust Fostering Collaboration
Developing Talent
Value diversity Listen to other
Create trust Build relationships
Develop people Promote collaboration
Influencing People Building Confidence
Communicating Effectively
Give direction Create clarity
Build confidence Inspire others Decide swiftly Gain support
Inspiring People
Achieving Excellence
Implementing Change Improving Performance
Winning Customers
Great execution Make things happen
Empower other Drive change
Customer value Pursue excellence
A key element of IBM’s researched approach was to identify the different levels of leadership experience, as shown below, and benchmark the expected level of leadership behaviour for a ‘high potential’ at each level.
1. Technical specialist / leader of small team
2. Leader of a funcAonal team
3. Leader of a funcAon
4 . Leader of a division of mulAple funcAonal units
5. Cross-‐naAonal General Management
LOW LEADERSHIP CABAILITY DEMAND HIGH LEADERSHIP CAPABILITY DEMAND
6. Cross-‐industry General Management
LEADERSHIP CAPABILITY & EXPERIENCE
BENCHMARKING TALENT & HIGH PERFORMANCE NORMS
The graph below is a typical output from a development centre utilising the leadership experience scale displayed on the previous slide. IBM’s research was able to identify global high performance norms at each level which we can benchmark individuals against to determine their potential. This can help to inform talent, succession and selection strategies.
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IBM KENEXA TALENT SUITE The Future of Working
The IBM Kenexa Talent Suite A science-based, socially integrated user experience for workforce development and employee engagement
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• Attract and hire people like your best employees
• Accelerate new hire productivity with social engagement
• Align employee performance with business objectives by providing continuous feedback
• Retain top employees with market-competitive pay and tailored rewards
• Drive business results with an interconnected and collaborative workforce
Exceptional Employee Experience
Big to Fast Data
Collaboration
The Modern Talent Suite
Tight Integration
Demonstration
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